All business will get complaints. As a matter of policy, BBB does not endorse any product, service or business. He wanted me to take it to his mechanic, i felt more comfortable taking it to Lexus to find out what's wrong. Advertisers above have met our Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. and why? 2 DAYS AGO! He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. Established in 2014. Little did I know, for him, it was a phone call away! Want to share your experience with this dealership? After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. 3.7. I guess I was supposed to do HIS job for him. :$6K . apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! Dealer said they would call back when the car was back, and never called back. He couldn't talk then so I got a return call 5 or 6 hours later. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Consumers want to see how a business took care of business. that night, after bringing the car home, lights appeared on the dash! Merlex needs to apply this principle!!!! Wasted a trip out to Arlington. I am beyond grateful for this business for making this possibility of driving off the lot with a beautiful X6 possible. Two weeks after Merlex asked us to PAY $4500 down and sign on the dotted linw. How those businesses take care of those complaints is what separates good businesses from the rest. Will never give them my money. Although the manager Walter swore, that the car was clean. 1105 N Glebe Road, Arlington, VA 22201. i knew something was fishy because it seemed there was a problem all of a sudden when it was time to fix the car issues! Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. We offer: Called in. After I contacted the dealer on their 2014 Mercedes E-350 4 matic with the Amg package their price went from 10,996 to 14,996. We analyze millions of used cars daily. The manager of Ally financial said that I should pay, otherwise they will apply a late fee. (I checked it by calling to Arlington police department). Write a Review. strict standards for business conduct. 1105 N Glebe Rd, Arlington, Virginia 22201. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Diagnostic revealed there was $10,000 worth of mechanical work needed for a car Ray sold me 2 days ago, one he assured was perfectly okay. This time I decided to take to ******** dealer. I Talked with a sales person who handed me the set of keys and walked away. Ally bank gave me the reference number. I got the vehicle at a great rate and as well the condition of the vehicle was in perfect condition I would recommend this place! On March 19, 2018, Monday, I returned the car and the car's key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. How those businesses take care of those complaints is what separates good businesses from the rest. The process was stress free and pleasant. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. pay could be better. After i emailed and showed proof of what was going on, The VA police gave me 4-5 VA agency numbers to quickly start an investigation have them looked into! Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Lincoln, Yeovil, Cardiff, Glasgow, AUTO MANIA DAVE PERSAUD Dave persaud sold me a car with a bad transfer case to the 4 by 4 and now i can not drive it, Dave said he would cover the cost of the part up to 50 percent and when i called him to help me he no longer wanted to help after the deal was signed and finished he said it was an as is sale after taking the 8 grand from me LAKELAND FLORIDA, RSI Vacations Misleading Sales Presentation Asheville North Carolina, Enterprise Content Solutions Keith Elzia Chuck Rath Email marketing and direct marketing Bloomington Minnesota, ANUVA Capital, Alliance Funding Group Alliance Funding Group Pawnee Leasing Posed as Equipment financing loan company but tried to make me buy the equipment after I paid it off La Palma CA, Completeautoparts.biz They stole my money Orlando Florida, Ulloa Management Group LLC Paul No show Saint Augustine Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. This guy is one of the absolute worst i have seen and I used to train new hires for sales. Called/ texted Merlex to inform them and see what they can do. ", He was the salesman. Sales (571) 200-0879. https://www.merlexautogroup.com Safety status. Why Ripoff Report will not release author information! Merlex Auto Group. Got in contact with Julian shortly after the price dropped. I canceled the financing by phone with the Pentagon Credit Union and with Ally bank. The second bank is ALLY. You never know. When I arrived 1hour and 20 minutes later of course NO auto and get this NO Jessie, first they told me Jessie was working with another buyer, then I was told there is no Jessie here. Merlex Auto Group was started in 2014 bringing the highest quality luxury certified pre-owned cars and trucks to the DMV region. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. WARNING! The car I made an appointment to see and drove 90 minutes for was not on the lot. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. learned a lot about cars. Initially I showed him a car that Id settle for but wasnt in love with. Appfolio Charged $538 to charge card and I never heard of them!!! Case Details Parties Dockets. We purchased a car from MERLEX 2 Weeks ago! MerlexAutoGroup proposed to apply to the Pentagon Credit Union for a car loan for me and not wait for April 1. One day you Fks will Fk with the wrong dude, yous came so close to devastation words will not express the underlined truth. I was looking for a pre owned vehicle with low mileage. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. There is no any information about this second line of financing. Come Jan2022 job reopened so I started to use car frequently. On March 19, 2018, Monday, at 6 pm I got a phone call from a fake police officer. This rating includes all reviews, with more weight given to recent reviews. This was the most stressful experience I've ever had buying a car. If you do not agree with these terms, then do not use our website and/or services. We've either got it - or we can get it. It's only been two days since my initial visit to Merlex. Great deal, I thought. There I was told that car needed a new engine! HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. From this document I defined the total selling price for the car. He knew nothing about the car so i should have known he knew nothing about anything else either. It's been two days, I have not heard from him since. Walter refused to pick up the phone and texted the mechanic that someone from the dealership was coming to take the car. Ford F150 was advertised at $24,277. Estimated amount consumers saved since 1997: $15,590,010,907. Bait and switch tactics, not one car pictured I was interested in was available. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. High Quality Pre-Owned Vehicles in Arlington, VA, Visit us at: 1105 N Glebe Rd Arlington, VA 22201. Find more than 112,707 complaints| Ripoff Report (703) 214-3598. 1105 N Glebe Rd However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. NEVER!!! GoooooooooooooooooooooooooooooooDdddffff. Beware! At home, I took the Purchase Documents set from the yellow envelope and define that: 1. 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. The Purchase Documents set is thinner by 1/3. The final on road price was 10K higher. Server location. Why is this public record being published online? CARFAX does not have the complete history of every vehicle. Check reviews anywhere about this place! This rating includes all dealership reviews, with more weight given to recent reviews. FRAUD ALERT:. BBB Business Profiles are subject to change at any time. Monday. See if you can save on car insurance on KBB.com, Pre-qualify for a car loan with no credit score impact. I asked why they sent money, if they were notified that the car had returned to dealership MerlexAutoGroup, and that the purchase deal is fraudulent. I visited dealership MerlexAutoGroup. Copyright 1997-2023 Ripoff Report. I decided to head out to Merlex this morning to take a look at a gorgeous black on black X6 that they had on their website. Trash. This is the best way to manage and repair your business reputation. Why Ripoff Report will not release author information! CAME ALL THE WAY FROM WEST VIRGINIA FOR THE SUBARU WRX STI. 23 Unique Auto Import jobs including salaries, ratings, and reviews, posted by Unique Auto Import employees. Dont trust this dealer! Before that, I got by phone confirmation of the availability of the car 2015 Toyota Camry and that the price is as advertised $14,966. As he spoke to me he was rudely carrying on other conversations and i wasnt sure when he was speaking to me or someone else. This was Thursday "WALTER", through text message, asked me to drop off so we can fix as soon as possible.. It took me 3 weeks to have them taking care of the brakes that I ending up paying a % out of pocket. He said I should arrive at MerlexAutoGroup, to their selling place on 1105 N. Glebe Rd, take the car, and drive it to my home. Will definitely be back in the future. Both the Pentagon Credit Union and Ally bank agreed to cancel the financing. All rights reserved. I would love to see how they are booking their vehicles to the bank. 4. I asked both of them for a copy of a window sticker or a list of the option packages since no packages were listed. Where do I begin all I can say is dont judge a book by its cover, I am single mother that came here with challenging credit these guys got me the best rate and best monthly payment anyone can they play extremely fair and dont take advantage of anyone they will make sure your satisfied to the max all across the board and Walter hes an angel he made sure I was taken care of and he also fed me to make sure I was making the right decision and he gave me an offer I could not refuse. Error in sending request, please try again. If I could give this business zero starts, I would. 1105 N Glebe Rd Arlington, VA 22201. I bought c300 Benz and I love it. Got a particular new car in mind? 1 mile away. Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. which was weird because I dropped of the car. Court documents are not available for this case. Find out what works well at Merlex Auto Group from the people who know best. Don't waste your time! This case was filed in Arlington County Courts, Arlington County General District Court located in James City, Virginia. Another car stalled out and wouldn't restart within 50 feet of the lot. In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. I called about the same car on three different days over the course of three weeks. Cancellation and Refund Policy, Privacy Policy, and Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . Walter gave me the discount I needed to secure the purchase. February 2022 check engine light comes on again. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Ass Fks, Stay Away! 3.4 (644 reviews) 1105 N Glebe Rd Arlington, VA 22201. 2 months ago. It looks like they advertise low prices to get you to come there and then show you their more expensive cars. High End Used Car Sales. ONCE AGAIN, DO NOT BUY A CAR FROM HERE! As the possibility for human data entry error exists, we apologize for such errors in advance and disclaim any liability for inaccurate information on these pages made as a result of typographical and/or unintentional mistakes and errors. ), Service/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. Business Development Manager (Current Employee) - Arlington, VA - December 28, 2016. nice manager. Very responsive!! I have a video record of it and a witness. There is no any information about the financing by Pentagon Credit Union. Horrible customer service. MYWOT. Dear customer, Corporate Advocacy Business Remediation and Customer Satisfaction Program. The cars advertised had already been sold and I drove 45 minutes there even though I spoke to a rep who confirmed the car was available. I got back to the house and discover that the truck price (according to the website) was now $28,966 - nearly $4,700 more than it was hours earlier. the mechanic then informed me that MERLEX told them not to give the car back to me and that I should call "walter". I parked the car in the middle of the selling place in a way, that no one car can exit or enter the selling place. Safe. Hiding negative complaints is only a Band-Aid. Was told I signed sold as is and that I didnt purchase warranty. Great selection of cars they play extremely fair and honest and they get you the best loan possible out there Walter gave me the best experience with buying my first car. Established in 2014. Compare pay for popular roles and read about the team's work-life balance. Making you a happy customer is not their goal!! they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! 5. I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. I purchased a car from here 2 DAYS ago! its only been two weeks and he has proof he put down what you asked for.". At that time Ally bank had not yet receive a contract from the dealership, but they guaranteed that upon receiving they will cancel financing. Dominate search results. Anyone from afar could see that the reason they were doing this was because we left a negative review. Merlex Auto Group Dealer committed a fraudulent deal selling me a car. i then called VA police who showed up 4-5 mins, just before the merlex workers and tow truck! Sales. Sales: (703) 685-9312. we contacted the VA DMV INSPECTOR in RICHMOND as well as others! There are no page 1 and page 2 of the Buyer Contract. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. Public Records Policy. Jason and Walter treated me with kindness and respect. Who is ED Magedson - Founder, Ripoff Report. They gave me a different one that needed new Brakes and tires. Now please pay attention to this the fraudulent actions kick in!! I decided to go back and read some of the reviews more closely. The owner Ray should NOT BE TRUSTED. WOW that's great service, I expected a ride not to be taken for a ride. Dont sign the sold as is be careful! "Walii"!!!! He told me yes! They Will tell you the vehicle is there when you contact them and when you drive 2 hours to get there.. its not there or was just sold. On March 16, 2018, Friday, I visited Pentagon Credit Union.