If you need admission to AMU or RAB for ongoing treatment from ED or AEC, the consultant-led AMU team will initiate a further management plan for you. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. After firstly being admitted with a cellulitis infection in my left leg We carried out an out of hours, unannounced, focussed inspection. 5 years ago, My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such care and consideration, we were very impressed by the speed of the service. How could this website work better for you? We found that appropriate support was offered to ensure that people received the nutritional meals and fluids that they needed. WebRussell County Hospital located in Russell Springs, Kentucky, is a 25-bed Critical Access hospital offering quality healthcare and 24- hour emergency services. We are thrilled to hear that you were pleased with the service received from our staff during what must have been a worrying time for you. We have shared your compliments with the team and senior leaders who will be thrilled to hear of them. Read about our approach to external linking. Allied health professionals made up the largest group of staff required for imaging services. Managers appraised staffs work performance to provide support and monitor the effectiveness of the service. Went here with my young daughter, to A and E, all staff were very helpful and kind. Russells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. financial benefits and cost savings for hospitals, and often for patients too. We took this action as we believe a person will or may be exposed to the risk of harm if we do not do so. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. Yes these are difficult times and I understand pressures but that is no excuse for not retaining professionalism. Patients admitted to these wards could stay for extended periods and we saw that on some occasions their specific health and dignity need were not met because of this. Also thank you to the lovely staff of russells hall A&E. Only low was that when my transport came for me non of the staff were around for me to thank in person for an excellent job in getting me well One person we spoke with said, 'I have no complaints about this hospital. 30 July 2013, We found that people received care that met their needs. We received information from the trust and other bodies monitoring the trust. ALEXANDER CITY, Ala. (WSFA) - Russell Medical Center in Alexander City announced a multi-facility expansion project. Care records were still not always written and managed in a way that kept patients safe. You can also view all doctors across all Russell Medical locations or call for a referral locally at 256-329 If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. Not all managers had the right skills and abilities to run services providing high-quality sustainable care. Our inspection of the trust covered only the Emergency and Urgent Care core service of Russells Hall hospital. Close menu, I just want to say a massive thank you to the kind nurses who made me feel at ease and understood how nervous I was. Doctors appeared frustrated at the focus on sepsis and did not fully engage with the need to assess for sepsis. All the best and take care. 18 April 2018. They litteraly saved his life after he had severe croup which came on suddenly on Tuesday 23rd may 2022. We found that staff were unclear on what the triage categories meant for patients who were in the ambulance assessment areas. We use this information to improve our site. When I gave my name at reception, the receptionist was disinterested when I said I had been referred by 111 service. Any other browser may experience partial or no support. It will include an independent living community of 26 single-family cottages, as well as an assisted living facility with 32 residential units. The trust has approximately 669 inpatient beds, 31 escalation beds and 152-day case beds. WebRussells Hall Hospital, St. James's Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. Address We are centrally Patient Experience Team. This meant that shortfalls were identified so that improvements could be made. The trust MUST ensure that staff record an accurate, complete and contemporaneous record of the care provided to patients. The project was made possible thanks to a $25 million donation from Ben and Luanne Russell. Staff assessed and monitored patients regularly to see if they were in pain. I want to especially thank the I first went to my pharmacy to see if they could sell me butterfly tape to close the wound. WebWe offer a 24 hour stroke service at Russells Hall Hospital. We are carrying out a review of quality at Russells Hall Hospital. The hospital is south Caring for your child and their burn injury, Shoulder injury soft tissue and fracture, 98% of patients to be seen, treated and discharged within four hours, Ambulance turnaround times have been improved dramatically, Ground floor, west wing, Russells Hall Hospital. Following the inspection, we told the provider that it must take some action to comply with the regulations and that it should make other improvements, even where a regulation had not been breached, to help the service improve. (Purple), High We noted that the trusts action plan to address the concerns following the Keogh review had been put into place and signed off. 4 July 2012, Termination of Pregnancies Review Report published 8 June 2012 for Russells Hall Hospital - PDF - (opens in new window), Published WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. She was sent to AEC where she waited a short while for bloods, had a feinting episode whereupon the alert buzzer was called and the staff excelled in providing emergency care. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. The emergency department (ED) includes a paediatric ED and both provide care for the population of Dudley, Stourbridge and the surrounding towns and villages, 24 hours a day, seven days a week. Official information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Accident and emergency services - Russells Hall Hospital - NHS WebRussells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. We saw much support for the trust, both from the public and from the local health economy. We imposed a number of urgent conditions to safeguard patients safety immediately following the inspection. Keep 999 and A&E free for serious and life-threatening conditions. The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff. TheSDEC Community online workspaceis a collaborative platform designed for teams and providers to share best practice, access information and guidance, and raise questions to the national SDEC team. Staff understood their roles and responsibilities under the Mental Capacity Act 2005. We carried out this comprehensive inspection as part of the new hospital inspection programme and as a follow up to the Keogh review which took place in 2013. Video, Russian minister laughed at for Ukraine war claims, Latest news and updates from the West Midlands, Harry: I feared losing memories of mum during therapy, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78. On the first floor is a 30-bed short stay ward. Outpatient services are also provided at the Corbett and Guest hospitals. If you need sub-specialty input, you will then be referred to different specialties. Located in the main lobby of Russell Medical. I replied that I knew this. AEC can be a busy unit, but we aim to make your journey through the acute unit as smooth as possible. Russell Medical is a progressive, not-for-profit, acute care facility serving the needs of east Central Alabama. AEC is part of the Same Day Emergency Care (SDEC). We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. A fantastic level of care was provided for my daughter while here. - we'll pass your stories to the people in health and social care who can make a difference. They told us that this had led to a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. This was based on our findings of previous inspections and to monitor compliance of the conditions that we had previously imposed on the trusts registration. Browser Support However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. The service made sure staff were competent for their roles. the service is performing badly and we've taken enforcement action against the provider of the service. Russell Medical became a part of UAB Health System in January, 2020. It aims to benefit both patients and the healthcare system by reducing waiting times and hospital admissions, where appropriate. Staff were not always using clinical judgement alongside NEWS scoring criteria. WebResponse from Russells Hall Hospital 3 years ago Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit Staff documented oxygen saturation (SpO2) scores in National Early Warning Scores (NEWS) and recording of patients vital signs in majors had improved since the December 2017 and January 2018 inspection. Russells Hall Hospital Russells Hall Hospital Accident and emergency People told us that they were happy with the care that they had received at the hospital. 2023 Russell Medical. Our inspection of The Dudley Group NHS Foundation Trust included Russells Hall Hospital, Corbett Outpatient Centre and Dudley Guest Outpatient Centre. Inadequate All rights reserved. The money will go towards some large-scale developments centered on geriatric medicine and enhanced opportunities for senior citizens. Between October and December 2010, 507 surveys had been completed. We specifically looked at the safety aspects of our key lines of enquiry domain on the evening of 15 March 2018 at Russells Hall Hospital. Your staff could not have been more professional or efficient. I could not fault staff, very professional, and polite, a credit to your hospital. People told us that they knew how to make a complaint if they needed to; however people we spoke to told us that they did not have any complaints. We spoke with staff on A2 ward and the IMAA who described the teams as stressed and not coping as a result of the high number of agency staff. They didnt look to see what information had been recorded but asked what my symptoms were. Pensnett Road, Dudley, West Midlands, DY1 2HQ. The improvements required by the trust were within the grasp of the trust and its leaders. We spoke with 22 members of staff of various roles and grades. aec russells hall hospital. The emergency department (A&E) is busy and overstretched. This review has been completed in response to the trust confirming that they were now compliant with this standard. Doctors thought he would have one dose of steroid and would be fine to go after a while, unfortunately this wasn't the case and after a nebuliser had also failed to help him, within minutes we were rushed to resus where a whole team of multi disciplined doctors, nurses and consultants rushed around him from paediatrics, intensive care and a few others. (Online ordering and Curbside pickup available) Current Hours: 7:00 a.m. 4:00 p.m. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. This was based on information of concern we received relating to the management of patient flow and notice of concern relating to a death at the hospital. Staff value the Dudley Group as a place to work and a team spirit is clearly evident. The concerns are believed to relate to outsourcing firm Mitie's offices at Russells Hall Hospital, Mitie is one of the UK's biggest government outsourcers and provides pest control, cleaning, healthcare and security among other services. We were brought in by ambulance and seen by a doctor within around 10 minutes. Russells Hall Hospital / Accident and emergency visibility, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. Overall, this trust was found to require improvement, although we rated it good in terms of having caring staff, and effective services. Report review titled Amazing birth experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. The donation will also pay for a new center, the Benjamin Russell Center for Advanced Care, to provide geriatric health care, specialty care and more.