450$ plus went into the trash. I will continue to search for submitting a proper claim. I purchased a Kenmore Elite LG 795.7107 5 yrs and 5 months ago. Sears scheduled a repair man to come out the following week, and offered us a warranty plan stating that we could pay $49 a month, with a $99 deductible, with parts covered and labor for up to $500. No repairman I have contacted will touch it. I have a kenmore/LG trio refrigerator purchased in 2016. This information was slightly different from what we had been told by the person who sold us the warranty plan. Been going back and forth with Sears but basically I out almost $1000. November 2018 it just stopped cooling. Yet my temp reading still said -3 / 33. but hot as all get out. The guy said he would get a hold of Supervisor. Purchased a Kenmore Elite Refrigerator in 8/2016, the compressor is out at exactly 3 years. Was told there was nothing that they could do. I am also stuck with a $3000.00 piece of junk. The first two said that serious and Kenmore should just take this one back and replace it with a new one. went to work the next morning, only to come home to water all over the floor from the ice melting in door. Purchased kenmore elite refrigerator 795.73033.410. Bottom line, was told be better off to buy a new different brand fridge.i personally don't have thousands of dollars to go buy another one. I thought we bought a top-of-the-line refrigerator Kenmore Elite by LG model 795.74023.411 in 2016 paid over 3 grand in November 2021 lost all items in it. I bought it in 2017. Purchased a Kenmore (LG) 4 door refrigerator model 795.72493.611, November 23, 2016. It is now 5th year, and I give up. LFXS24623S about 4 months later the Ice Maker stopped working and was replaced. (47 pages) Refrigerator Kenmore Elite 795.71082.01 series Service Manual. He replaced the part and mentioned that it may not work and something major could be wrong. The compresser will finally quit. They even push extended warranties on all your Kenmore equipment such as washing machines, dryers both from the Tech in person and over the phone. now the ice maker fan has another error. I was getting ready to retire in order to care for him so we purchased this refrigerator as well as other new appliances in preparation for the issues we would be facing in the coming months. About 2 years of use. Since then it has been a down hill spiral with so many problems. As far as we know the compressor has a 10 year warranty and they should be replacing it for free because Im not paying them since the unit wasnt cheap and after trashing so much food!! Kenmore kept saying Warranty and I kept saying Recall. I love the look of it and it is easy to use. Sears Tech came out charge $99 for the service call and changed compressors, stated they have design issues, I expect this to happen again. LG quality has been horrible. For a new refrigerator every year, someone has to take responsibility!!!!! They said $600 part and $200 labor. In April 2015,we purchased a Kenmore Elite Grab n Go refrigerator. Felt like I was dealing with a clueless Shyster. I purchased a Kenmore Elite Refrigerator not even 4 years ago an the refrigerator stopped cooling the week of Christmas causing me to lose a ton of food for Christmas eve an Christmas day. I hope you all lose your shirts when the consumers get done with you. Freezer and Refrigerator quit keeping product cold. Poor appliances. Have there been any class actions against Kenmore? I owned for about 5 years. Also, he informed me that the condenser was emitting a lot of heat. I had an independent appliance repairman come on Sunday September 9, 2018. Repairman says the linear compressor is failing. It had stopped cooling. I have a Kenmore Elite Refrigerator/Freezer, Model 795.74023.411. Call for service, the compressor is not working. And its sounds like its going to be not cheap to fix it! As evidenced by the Sears My Community website this is a widespread defective product known to Sears and LG. I cannot believe that a recall was issued for the LGs but not the Kenmores and there is no remedy to make the purchasers whole. Ringing endorsement for buying a LG fridge aint it? (model 795.7033). It took multiple calls, long waiting times, $540 out of pocket and 3 trips by the repair company but we finally got it repaired mid October. Our fridge was no longer cooling on October 22. I do not think that 22 month of used is he live time fort that part. AVOID BUYING LG products. In addition, I lost approximately $200 (or more) in food. I need to be added to claim. We have photos of the thermometers and of all the defrosted food. $300. In this specific article we are going to talk about the kenmore elite refrigerators model number 795 which can be so useful today to keep food in good condition. This is a $2500+ refrigerator that make it exactly 6 years. Would certainly like compensation not only for repairs, but for all the lost food. This design can be applied to all types of fridgesFrench door, side-by-side, top and bottom freezer, etc. stop producing cold. Called Sears Home Repairs they were trying to sell us home warranty, but said the compressor was still under warranty would have to pay service call & diagnostic fee no mention of a recall total cost 724.64 for that how can you warrant a compressor without a service call & labor, April 22 having problems again lesson learned i bought a high-priced piece of junk never will own anything made by LG again! After numerous phone calls to LG and Sears finally got a appointment with a sears tech. Didn t see number on recall list but should be. Visitors to www.recalls.gov can also access other important safety notices and sign up for email announcements on new recalls and consumer news. Even though the compressor is under warranty, it will cost approx $1500 for this repair. They should have recalled the compressor and notified all their customers that it would be replaced. We bought a Kenmore side by side refrigerator in 2020. I think they knew exactly what was going on and I am ready to fight for what I think is right. Lost all my food, why aren't we all suing LG and Sears for knowingly selling this defective product to us????? When I did, I was redirected to Sears. I have a different problem my year and a half year old Sears/LG manufactured refrigerator. (56 pages) Refrigerator Kenmore Elite 795.7132 Series Use & Care Manual. Called Sears Repair on 8/24/19 and they gave us a date of 9/10/19 for the technician to "diagnose" the problem although we kept telling them that we were sure it was the compressor. Terrible waste of $800.00 dollars. We bought a Kenmore Elite refrigerator in June of 2015 . Model ELITE LG My Repair & Advice. Our frig is only 4 years old! I purchased a 3 door kenmore with filtered water through the door. Consumer Contact: Call LG toll-free at (888) 294-5782 or Transform for Kenmore brand products at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday. After leaving the refrigerator compressor did not reach the point of cooling or freezing. My complaints is the same as the rest 2 weeks for a repair, then. If there are class action suits against LG, why do we not get notified until a problem occurs. I purchase a Kenmore elite refrigerator in 2016 3 yrs. LG said they have made another appointment for A&E service repair to come out and fix the refrigerator. Sounds like not worth it. I was made aware of that my Kenmore is a LG refrigerator and about the lawsuit when when I spoke to a local appliance repair technician which cost me $120.00. It also was the compressor. All meats, and some vegetables going baby ever since. LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. Within 2 years, one of the bottom drawers was cracked. I have bought Sears appliances ever since we got married. He had nothing on his truck. Bought a Kenmore elite in two months and it would cost me$800 to fix it. Sears, LG Refrigerator with a Kenmor Elite badge on the right door. I have a warranty but they will get back to me within 2days. yes I said 2days.so what am I supposed to do in the meantime. I bought a Kenmore Grab-N-Go 23.9 cubic foot refrigerator in April 2017. So far I don't have any issue with LG tech support, my case was handle quickly with one phone call and it did not cost me a dime. Finally said bad compressor, said that cpu board was not compatible with their "Universal Compressor"and I would have to purchase a new board for the repair. Elite Fridge, Oven, Microwave and Dishwasher. I have a Kenmore Elite LG refrigerator. I bought a Kenmore Elite Trio in 2006. Bought all new Kenmore Elite appliances double oven refrigerator dishwasher microwave trash compactor in November 2017 the dishwashers motherboard went out in January of 2019 cost $400 to repair then the refrigerator a 3 door bottom freezer model number 795. This has a LG Linear Compressor. Model #795-73139-410. Would take 2 weeks and parts would be shipped to my home. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. My kenmore with lg compressor went out .3 years old.nothing but thecrun around from both sears and LG .3 weeks of phone calls and neither wants to take any resposibility .i dont think i will ever by another product from either company.customer service is terrible. All said same thing, going to cost 600 to 800 for repairs. We contacted sears and was told that our warranty had expired. LG model LFX29927ST. Call Sears they want money and get in a monthly paying program to get service contract. Model #795.74013.410, RE; KENMORE ELITE PURCHESED 2011.. MODEL 7957253, My Kenmore Elite model 745 74022 410 has continual. I purchased a Kenmore Elite Bottom-Mount refrigerators (7954015411) in March 2016 from the local Sears store in Henrico, Va. Repair finally came. I have the same issue as many of the above individuals. I am totally disgusted with LG and Sears! Service Tech did not show. Bought Kenmore Elite refrigerator September 2016. Then several weeks for the part to come in and then $300 or more to pay the labor for installation of the warranted part (I did not buy the extended service plan at the time of purchase) and then potential additional service issues and additional compressor failures after this is repaired. I finally somehow was able to get an appointment scheduled. Most common Sears Kenmore Elite refrigerator parts that need replacing. The last refrigerator I bought is still running after 16 years with no problems at all. I will never buy from Sears again. Just learning about Kenmore/LG refrigerators. American Home Shield will not cover either because should be under warranty. Have waited 5 weeks now to get a 2 year old refrigerator fixed. I have bought two Kenmore Elite Refrigerators and both compressor has went out , and I am having a hard time getting them fix I haven't the Item a year before they go out, I need them fix. Water leeks from the bottom freezer out onto the floor. I bought my Kenmore elite model 795.75043 last November 2018. First time repairman came out, he replaced the compressor and said the circuit board was not sending voltage to compressor. Help me,please. We purchased our Kenmore elite refrigerator which we discovered is really an LG in December 2017. I have an LG MODEL # LFXS30796S purchased in Jan 2019. Grab something else. I paid $3500 for this refrigerator. Contacted local Appliance service company to look at the fridge and found compressor to be bad. I am losing big from this purchase. Kenmore Fridge is Not Cooling. I then called sears back and they basically said too bad because you didn't purchase the extended warranty. The fact they know this is a faulty compressor and still sell them and not want to stand behind them is beyond my understanding. Aug 16, 2019. Had someone come to diagnose the problem as my Sears appt was 2 weeks out. Overall, here are the potential causes of the leaking: I invested in a new refrigerator 5-6 years ago Thinking I would be set for many years. Purchased a Kenmore Elite 795.74023.412 in late Aug 2018 that just stopped working. We trashed most of the food, which isnt cheap, especially when you have hungry teenage boys in the house! Wrong color than advertised, and won't keep ice-cream cold. At 3months thethermostat/ice maker died (covered). My model has a diagnostics feature but when I called Sears to have them diagnose over the phone as it's stated in the manual, I was told "I'm sorry, but we are not offering that at this time" and it was going to be 150 for diagnostic and if I didn't have them repair it then I would lose the 150 but if I had them do repair the 150 would go towards labor and parts. He told me to join the lawsuit and get my money back for the LG fridge. Highly recommend staying away. I purchased a complete Kenmore Elite black stainless bundle (refrigerator, oven, microwave, dishwasher, washer, dryer) in 2017. We spend a lot of money on their appliances and this is how they treat us? Fingerprint Resistant. My husband doesnt understand how I could not have known this thing was a P.O.S before we purchased as I research everything down to the wire. By the next day, the freezer was thawing and the fridge was no longer cold. Fridge cost around $2,000. I sincerely believe that I deserve another brand refrigerator and refund for useless repairs due to a defect in this model compressor by LG. Like everyone, I lost a lot of valuable food and I have to buy mini-fridge to keep household running. He said the compressor is completely shot, and it's not worth it to replace the compressor. The lady had a strong accent so it was hard to communicate with her, but she assured me the parts would be covered. The measurements for the Kenmore 51823 are depth 34.375 x Width 32.75 x 66.75. Ridiculous!!! It replaced a "cheap" fridge that was still working 10 years after we bought it. Fortunately, it was still under warranty but it still cost $469 for the labor, etc. condenser and compressor. Sears only offered a 20% discount for the service and I am sure I will have to go back thru the whole ordeal each and every time this happens. Is this covered under the recall? Compressor went out, now July, 2018. He then told us that we were expected to pay $99 for the visit, plus $146 dollars because the repair job exceeded the $500 limit. I currently have Mainteance agreement and they have failed to repair my refrigerator. They know they are faulty and should be replaced or repaired for free, I have a kenmore elite. my Kenmore Pro refrigerator has broken 6 times in 1 year. Purchased a Kenmore Model # 72595 in 2018. We purchased the extended warranty through Sears. and $100s of dollars of food each of the 3 times this compressor went out! The Kenmore Elite 30.6 cu. Refrigerator stopped working over a week ago still waiting on Sears to replace compressor that is under warranty. No one mentioned the failure of all the compressors. WARNING if you have this models with liner compresser and your food doesnt feel cold or your frozen food feels soft WARNING DONT EAT IT!! ft. He said that theres a closed loop failure (Freon leaked out) or the compressor has failed and they would need repair at the shop which would take a week. The compressor is supposed to be under warranty for 10 years, but I have heard complaints that there is $150 dollar service fee for the technician to come out and confirm the issue is the compressor. My Kenmore Elite 3 door with freezer on bottom with model # starting with 795 was inherited when I purchased my home. I have read so many with the same experience! Lg said we had to contact Sears. I would gladly push this refrigerator to the curb. Because the fridge is still under warranty in order for the parts to be covered I was told a Sear Technician needed to diagnose it. We went on vacation and came back only to have to through out all our food. It is not working. What scam on the American Consumer this has become. We purchased our Kenmore Elite in June 2017. He advises purchasing a new refrigerator. We have basic fridges 20-30 years old in the break rooms at work! Tech shows up installed, we waited 2 weeks on the advise of the tech, he showed us a letter that LG was replacing multiple compressor with single compressor seems this was a list of compressor they were having problems with. We also bought a Kenmore Elite Bottom Freezer Refrigerator from Sears on Oct 11, 2011 on July 4th 2019 the compressor went out and was verified by our personal technician. According to Sears the compressor is still under the manufactures warranty. ( on sale with bundle appliances) in July 2018 it quit working.lost all my food. I called a repairman who checked the unit and confirmed that the compressor was bad. The LG compressor failed last month. I purchased model number 795 74025 412 on October 3rd 2018, for $2000. Another year later and we are having the same issue. Lg compressor has a 7 year warranty but not when it has a kenmore label on it. In March of 2016, a part failed that caused things in the fridge part to reeze and the freezer thawed. We paid 3rd party to come and install parts and the new compressor was dead!! Sears has TERRIBLE customer service. this refrigerator is less than 5 years of purchase. Discussed are 9 Kenmore fridge 795 ice maker issues you can diagnose and troubleshoot at home: 1. I have thrown more food away in the past year, limping this thing along. Called 3 different numbers as one person referred me to the next and the next and the next with no help at all (1wasted hour). I bought a Kenmore bottom freezer on April 2020and by July 2020 it started with the ice maker malfunction to then not cooling at all 3 techs came to see it supposedly fixed it not true so i finally had it replaced in November of 2020 waited 3 months for it to get replaced and know it doesn't cool again 1 tech came last week and gave a dumb explanation of the settings being incorrect BS not true so know here i go again with the sears fighting again even though i pay for the sears home warranty. Then I did some investigating on my own and found the MAGNUSON-MOSS WARRANTY LAW. Two service appointments were set up and no one showed up the latest being this week. I know this model is a LG and ai can promise you I will NEVER purchase a LG again. Then I went on the internet to get suggestions. I called Sears today to inquire about the compressor warranty and was told the compressor was covered for 10 years BUT I would have to pay for a technician to run a diagnostic test even though the manual says that this refrigerator has a diagnostic feature that can be done over the phone. We were concerned and called a repairman out. if nothing else i can let them know that they have bad products. Kenmore 99053 4.5 cu. They are saying it is junk and they will not repair it. Please add us to you class action lawsuit! The food heated up and I have thrown everything out as it could be dangerous to consume. My husband and I bought our Sears Kenmore Elite in October of 2015. Let's file another one. We bought the Elite in 2014. Not having any faith in Sears any longer, I had an Abt Service Tech come out, and the unit was diagnosed as having a sealed system compressor failure which would cost between $1200 to $1500 to repair! This 21.9 cu.-ft. (claimed) side-by-side Kenmore . The refrigerator stopped cooling and I called a repair man and was told it was the compressor and thought there were additional issues as well. Fridge quits cooling and freezing. I asked person if he knew difference between Warranty and Recall. I was told the condenser was no good an that they have been having problems with this. Now I have to wait another WEEK before this gets resolved. Makes also a loud humming sound and sometimes a pop sound. This is a faulty design problem and I would like a better more reliable replacement. My Kenmore Elite Refrigerator stopped cooling on 12/31/22. After several attempts I finally got in touch with Sears Home Repair. Manufactured in: South Korea. 4 years old and a really Bad time in our life. Was told the compressor overheated & refrigerant leaked out. One LG rep was as rude as rude could be. It is pretty bad when no one will work on them. He contacted scheduler and said they could be out one day earlier, May 9th. Purchased Dec. 2019. However in less than two years the compressor died on our new expensive Kenmore elite. We will never buy from LG or Kenmore! Be the first one to find this review helpful. I have a Sears Kenmore Elite 3 door fridge with a LG compressor that has failed they are coming out but I feel like it should be recalled and replaced at this point I've been without a fridge for 3 weeks and they haven't even come out to order the part yet, My Kenmore Elite 795.740xxx.411 only lasted 2 years and the repair guy said there was a leak in the system. That we should purchase a new refrigerator. Horrible customer service. Release # 03-533. Bought a L.G fridge freezer in November 2016. Went through Samsung Class action on my Samsung now this refrigerator is junk too. I look in the Parts Diagrams model, in Internet, and the top door frame or door cover, is not available as a part, the door assemble have to be order. Kenmore do warranty for only one year because they know that they are going to stop working. I didn't spend Kenmore Elite money to get an LG but that's a different story. After reading everything I can find on internet, I think Im screwed! Put everything back together. I called an appliance repair man on August 17th and he diagnosed the refrigerator was not cooling due to compressor. Bought a Kenmore Elite Refrigerator 795-74033.411 approx. My model number does come up as being one of the recall models. Then ice maker went out a month later. July 20, 2022, the refrigerator stopped working, food ruined. My question is, it is a recall for that door condition. If we had seen all these complaints we would never had purchased it. . We have been without a fridge now since then as the Sears Repair . My fridge still had all the plastic on all the drawers as it had not been used. At these prices augh. In August 2019 at 15 months old, the compressor went out. Haven't owned more than 5 years. At 1 year and 1 month some motherboard issue ($400). I would rather put $1500 into a new, NON KENMORE/LG refrigerator. I think we would be better off going somewhere els. I would like to get in on a class action lawsuit but at 76 years old not sure how to do that. They also told me this is a widespread issue and he even knew the model numbers by heart because of the number of calls he gets. ft. We were able to finally get a replacement fridge in June 2016. In September 2018 the Ice Maker and Water Dispenser stopped working I called in to my LG Warranty amount and was given Claim #1403xxxx about an hour later my wife told me everything in the Freezer was thawed I called back added that to the problem. This is ridiculous especially seeing that they have known about these compressors for quite awhile! Bought the unit June 2017 and a little over 4 1/2 years, no longer working. Sears / Kenmore Elite Refrigerator . Technician did not show, his reason was he was overbooked, he was tired and it was too late. Is this covered under the recall? I believe it should be.
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