Set unique rules for each number, time of day, and extension. Oops! Some of the key players profiled in the study are Smith.AI, Unity Communications, Ruby Receptionists, PATLive, Davinci Virtual Office Solutions, Back Office Betties, NEXA, Moneypenny, Verbatim Virtual Receptionists, Specialty Answering Service, VoiceNation, Abby Connect, AnswerConnect & Invensis. For growing teams, where systems are needed. Contact us to get a custom plan tailored to your high-volume, low-volume, or unique business needs. Work remotely, yet closely, with a team of receptionists operating around the country to answer calls and web chats on behalf of businesses.” Hours Of Operation But what if the important call comes through outside of typical business hours and isn’t answered? In addition, SmartSites has personally vetted and chosen Smith.ai because the company provides the best virtual receptionist services for small businesses. She is a legal tech expert focused on helping small businesses through tech-enabled operations, digital marketing, and communications. We support Clio, Hubspot, Salesforce, and many more. Analyst jobs in Fairview Heights, IL. Your submission has been received! Are you new to virtual receptionist services? Additional questions asked to further qualify clients & make life easier for you. Smith.ai Information Technology and Services Los Altos, California 603 followers Smith.ai combines live agents with AI to deliver superior virtual receptionists 24/7 for phone calls and web chat. Add more lines for transfer destinations and routing. Choose how your chat widget looks on your website so it matches your overall design and branding. From consultation deposits to past-due collections, we make sure you get paid. Your virtual receptionists will greet clients using a personalized greeting specified by you. Add other people in your firm, external sales representatives, and more. Using Smith.ai for Lead Qualification & Intake, Neural Network AI to instantly translate chats. Start your Free Trial Now They also help you prioritize new … Kelsey Johnson is the product marketing manager at Smith.ai, which provides virtual receptionist and chat services for businesses. Smith.ai is an integrated virtual receptionist and chat service for small businesses. Smith.Ai: https://smith.ai/careers How to become a VA Blog Post: https://bit.ly/2EXGsbP Want more leads like this one? Smith.ai Expands to 24/7 Virtual Receptionist Services. Will they each need separate accounts? Increase efficiencies with call routing, screening and more. Learn how Smith.ai can help your business. The great thing about per-call pricing is that it doesn't matter if we answer calls for you 24/7 or 2 hours a day— the pricing is the same. Pricing starts at just $140 per month. Smith is a great service as a virtual front desk for small businesses with multiple employees. Smith.AI provides superior call routing, virtual receptionist & web chat services for solo & small-firm attorneys, The fastest & friendliest way to. Hours would be broken into two-five hour blocks and are … They are extremely accommodating. Something went wrong while submitting the form. A part-time receptionist must be available at least four hours a day, five days a week. SmartSites, the online marketing company will leverage Smith.ai’s capabilities to enable clients to professionally answer business calls, texts, chats, and messages from social media. Outbound calls web-form follow-ups, work status updates & appointment reminders. Smith.ai, a virtual receptionist company founded by teams from Google, Apple and Intuit, seeks to provide continuing education for its clients through its webinar series. Please save this email so you can refer to it later." Do you count wrong numbers or spam towards my quota? We offer up to two routing numbers in the Basic plan, five in the Pro plan, and additional transfer destinations for $15/month. They serve industries such as attorneys, customer order and services, home improvements, IT consulting, E-commerce, and Finance. The fastest way for businesses to capture website leads 24/7. For individual routing (such as real estate agents in a firm or IT consultants in the field), we offer up to two routing numbers in the Basic plan, five in the Pro plan, and additional transfer destinations for $15/month. We make it easy. From language-translation to qualification playbooks, our proprietary live chat technology enables agents to assist your clients with exceptional care and unparalleled efficiency. Smith.Ai is also a great environment to work in. Virtual Receptionist solutions for phone calls, and Chat solutions for web, text, and Facebook. We'll accept (and pay) the charges for any incoming collect call for you. Smith.ai provides virtual receptionists for CPAs and accounting firms that can answer and return calls, capture and qualify leads, intake and schedule clients, process payments online or over the phone, and much … You can learn more about this. Smith.ai also integrates with many of the most popular Law Practice Management Software (LPMS), and Client Relationship Managers (CRM). Virtual Receptionist Service Market with Impact Analysis of COVID-19: Key Major Players are Smith.AI, Unity Communications, Ruby Receptionists, PATLive, Davinci Virtual Office Solutions, Back Office Betties, NEXA, Moneypenny, Verbatim Virtual Receptionists, Specialty Answering Service, VoiceNation, Abby Connect, AnswerConnect, Invensis. Accept or reject call transfers with one click in a Microsoft Teams channel. Free interview details posted anonymously by Smith.ai interview candidates. Working at Smith.ai allows you to earn income and grow your career from the comfort and convenience of your home, all while helping small businesses thrive. You’re trusting us to represent you. Forward all incoming calls or overflow phone calls only. We can instantly text you contact's name, phone number, and email (if collected) after every call. Virtual Receptionist at Smith.ai. Our live agents can answer text messages sent to your business, following your custom instructions to capture, screen, and schedule new leads. Virtual Receptionist Smith.ai Jan 2020 - Present 11 months. Kelsey Johnson is the product marketing manager at Smith.ai, which provides virtual receptionist and chat services for businesses. Do you offer Discounted plans? We'll coordinate and organize your conference calls. This is the Smith.ai company profile. Lead qualification & client intake with CRM integration for complete workflows, Payment collection, with integration to your credit card processing software, Appointment setting & call-back scheduling, with calendar software integration, Outbound calls: web-form follow-ups, work status updates & appointment reminders, Spam & sales call blocking, call screening & prioritization, plus VIP pass-throughs, We capture leads & help clients who text you — with live agents & AI, No charge for spam calls, wrong numbers, or undesirable sales calls, Month-to-month — no annual contracts or setup fees. My only regret about hiring Smith.ai is that I didn't make the decision sooner. From what I can gather, you probably won't be working for just one client company at a time, which means you'll need to adjust … Smith.ai live chat and virtual receptionists aren't just for answering the phones or fielding questions — they conduct lead intake, schedule new client appointments, conduct follow-up e-mails and callbacks, and sync new leads to your CRM. Search for: OR List All. They've been instrumental in helping my team operate virtually during shelter-in-place orders amid the coronavirus pandemic, but … Up to one minute of additional questions —. Smith.ai, a virtual receptionist company founded by teams from Google, Apple and Intuit, seeks to provide continuing education for its clients through its webinar series. Other services take a message, leaving the follow-up work for you. Get notified on your phone via text message (SMS) every time a new chat occurs. Receptionist at Smith.ai 328 views Part Time All States , Texas , United States March 27, 2020 Virtual Assistant Working at Smith.ai allows you to earn income and grow your career from the comfort and convenience of your home, all while helping small businesses thrive. Work remotely, yet closely, with a team of receptionists operating around the country to answer calls and web chats on behalf of businesses. Plans and Pricing. Receptionists will call clients with upcoming appointments to reduce no-shows and cancellations. Kelsey can be reached at kelsey@smith.ai. Backed by sophisticated AI technology and a highly skilled global workforce, Smith.ai meets client expectations of 24/7 live chat and receptionist services with high standards. Up to two minutes of additional questions —. Saint Louis Community College. We promote a fun and productive work environment that is challenging, varied, and highly rewarding. Freelance Video Editor Sensazão, LLC Aug 2019 - Mar 2020 8 months. Your chat widget can prompts the web visitor to engage in a conversation immediately, or after 15, 30, or 60 seconds. Your customers only ever see one phone number: Yours. Your live chat will greet clients using a personalized greeting specified by you. +$0.25 for each additional 'ping' (e.g., try person B after person A). Receptionists promptly return any calls lost due to cell connection issues or incomplete voicemails. Receive a message in Teams when a caller qualifies for a transfer. Remote. Virtual Receptionist Service Market with Impact Analysis of COVID-19: Key Major Players are Smith.AI, Unity Communications, Ruby Receptionists, PATLive, Davinci Virtual Office Solutions, Back Office Betties, NEXA, Moneypenny, Verbatim Virtual Receptionists, Specialty Answering Service, VoiceNation, Abby Connect, AnswerConnect, Invensis. Jan 2020 – Present 7 months. A free inside look at company reviews and salaries posted anonymously by employees. Spam & sales call blocking, call screening & prioritization, plus VIP pass-throughs. Compared to traditional receptionists who answer calls during set open office hours, virtual receptionists are working behind the scenes 24/7 (including weekends) so you never miss an important call or customer sale. Headquartered in Palo Alto, CA, Smith.ai manages an array of professional virtual receptionist teams across North America — from Washington to Florida, Canada to Mexico. Smith.ai is hiring virtual assistants to join the team.. But if you’re not considering a receptionist, you might not have considered the real cost of all your daily interruptions. About Smith.ai Virtual Receptionists This metadata is passed to you in the call summaries. Below are several reasons why we partnered with Smith.ai: Full Service Lead Intake Free trial included in all live-staffed plans. This is all backed by Artificial Intelligence (AI) and is available 24/7/365. Our friendly, U.S.-based virtual receptionists help you build better relationships with new and existing customers. 19 Smith.ai Virtual Receptionist interview questions and 19 interview reviews. SmartSites (https://www.smartsites.com) has partnered with Smith.ai to provide clients with live chat tools, virtual receptionist solutions, and the support of Smith.ai’s network to enable improved customer experiences.As a SmartSites recommended partner, Smith.ai’s tools have been thoroughly tested for their effectiveness and ease of use. Low volume or high, we can create a plan to suit your needs. We support LawPay, TrialPay, CPACharge, Square, PayPal, and more. Our virtual receptionists help you build better relationships with customers. View profile View profile badges Get a job like Rachael’s. The management team is always available whenever you have a question. For Smith.AI, that is a definite possibility. Smith.ai virtual receptionist and live chat solutions offer businesses a fast, easy, and effective way to capture, screen, and convert organic website visitors. We offer significantly discounted plans for businesses affected by COVID-19 and other natural disasters. Our Starter, Basic, and Pro plans are ful… Updated 5 months ago by Justin Maxwell While services are similar, there are some major differences between the two companies and their capabilities. They currently have three monthly plans as follows: Starter – $60 per month – 10 receptionist calls and 1 live transfer phone number. SmartSites, the online marketing company will leverage Smith.ai’s capabilities to enable clients to professionally answer business calls, texts, chats, and messages from social media. Can you tell us more about Smith.ai? During the trial period, our team has … In our Smith.ai video review, we walk through the features, pricing, and everything else you'll need to know when considering this virtual assistant for your law firm. - There are a lot of different positions to work towards within the company, so there certainly is room for growth. I have staff. Hours that mirror your working activity. We can transfer calls to their individual lines (such as real estate agents in a firm or IT consultants in the field). Route calls based on schedules, availability, and holiday hours. Our live, North America-based virtual receptionists capture & qualify leads, book new clients, and build better relationships with your existing clients, 24/7. Insurance Guide Assurance. Appointment setting & call-back scheduling, with calendar software integration. Glassdoor gives you an inside look at what it's like to work at Smith.ai, including salaries, reviews, office photos, and more. No credit card info is required for the free trial. This means there aren’t any long term contracts. Smith.ai is a superior virtual receptionist service for small- and medium-sized businesses. Receive a SMS/Slack message when a caller qualifies for a transfer. You wouldn’t rush a client off the phone and we don’t either. Backed by sophisticated AI technology and a highly skilled global workforce, Smith.ai meets client expectations of 24/7 live chat and receptionist services with high standards. Smith.AI only answers phones from 6 AM to 6 PM PST Monday through Friday. Choose where your chat widget is displayed — sitewide or on specific-pages. BY PRESSING THE BIG BUTTON, YOU AGREE TO SMITH’S. Maddy Martin is the head of growth and education at Smith.ai, which provides superior 24/7 virtual receptionist services for live calls, web chat, texts, and Facebook through a combination of live agents and AI.Smith.ai specializes in serving businesses of all shapes and sizes, from law firms to restaurants, agencies to SaaS startups. Smith charge per call, not per-minute like most virtual receptionist services. Nope! Aedyn has 1 job listed on their profile. Smith.ai Review – Working For Smith.ai As a virtual receptionist for Smith.ai, you'll be spending your days answering phone calls, and fielding web-chat requests. Our virtual receptionists have years of experience answering phones and speak in clear American English. No credit card required  •  Cancel anytime, Smith.ai, Inc. ©2020  All Rights Reserved, Using Smith.ai for Lead Qualification & Intake, Smith.ai does not charge for spam or unwanted sales calls — as long as we can block them in the future. If you use a forwarding service but disable Caller ID pass-through (common with Google Voice clients), we won’t be able to block them, and thus you will be charged for those calls. Free interview details posted anonymously by Smith.ai interview candidates. Some of the key players profiled in the study are Smith.AI, Unity Communications, Ruby Receptionists, PATLive, Davinci Virtual Office Solutions, Back Office Betties, NEXA, Moneypenny, Verbatim Virtual Receptionists, Specialty Answering Service, VoiceNation, Abby Connect, AnswerConnect & Invensis. Oops! 2. Join to Connect Smith.ai. Smith is a superior call answering service for small businesses and individuals. Smith.ai is a superior virtual receptionist service for small and medium-sized businesses. I started off as part-time and was able to request for a full-time position right away. After all, missed calls mean missed business opportunities. Yes, we care about our community. Smith.ai is a superior virtual receptionist service for small and medium-sized businesses. We’ll address your questions about Smith.ai phone receptionists, live chat, or both. This week we will be testing and reviewing another call center or virtual receptionist service – Smith.ai.This company promises to innovate the call reception industry by combining the latest AI solutions with traditional answering service. About Smith.aiSmith.ai is a superior virtual receptionist service for small and medium-sized businesses. Useful for calls with judges, VIPs, business partners, and more. They are extremely accommodating. Oct 2019 – Present 10 months. They are extremely flexible and work with your schedule. The full-time hours are typically 40 hours. Smith.ai is easily one of my favorite vendors to work with. In addition, SmartSites has personally vetted and chosen Smith.ai because the company provides the best virtual receptionist services for small businesses. It was sent the day you signed up for Smith.ai Smith.ai is a virtual receptionist service for calls and chats, currently a member benefit of the Allegheny County Bar Association. They are extremely flexible and work with your schedule. We even support extensions. You can confirm this: The email subject is "Welcome to Smith" The first sentence is "Thanks for signing up! Just tell us what hours you want us to answer, and calls outside your set answering hours can go to a number you choose, or to voicemail. When prospective clients text your Smith.ai phone number, receptionists will text back. Attorneys who work with inmates often require this add-on. The University of Texas at San Antonio. Friendly, professional, live agents available to answer questions & qualify leads 24/7. Smith not only take inbound calls, they can make outbound calls on your behalf too. Smith.Ai has been a blessing. We help small businesses (specializing in small law firms) run more professionally, profitably, and productively. View Aedyn Frawley’s profile on LinkedIn, the world's largest professional community. The guys/gals at Smith.ai are really nice people. Smith.ai Virtual Receptionists: A superior qualification, answering & intake service for growing businesses Our live, North America-based virtual receptionists capture & qualify leads, book new clients, and build better relationships with your existing clients, 24/7. Please make sure you enter a valid email address and phone number. Virtual Receptionist at Smith.ai El Paso, Texas 51 connections. 1. live web chat. Receptionists can monetize your "bad leads" by referring them to someone on your custom list of businesses. Something went wrong while submitting the form. Smith.ai is a superior 24/7 omnichannel receptionist service that specializes in converting new potential clients who call, text, or visit your website. All call details are sent to your CRM or Zapier. My business relies on their phone receptionist services every day. Smith.ai virtual receptionists don’t work weekends and only have shifts Monday-Friday. No, your employees don't need their own accounts. SmartSites (https://www.smartsites.com) has partnered with Smith.ai to provide clients with live chat tools, virtual receptionist solutions, and the support of Smith.ai’s network to enable improved customer experiences.As a SmartSites recommended partner, Smith.ai’s tools have been thoroughly tested for their effectiveness and ease of use. What are Smith.ai‘s Virtual Receptionists? Our chat widget works on every device and browser — computer, tablet, or phone. Therefore, most likely they can give you excellent results. Our live agents can answer Facebook messages for your business, following your custom instructions for handling new leads and current clients. Billing per call saves you money, and there’s no mystery accounting involved. With a remote receptionist, business owners are able to: Streamline appointment scheduling, high call volume & lead intake, freeing up time to do what they do best. Pricing starts at just $140 per month. 43 Smith.ai reviews. Unlike other automated answering services, virtual assistants are real people that seamlessly integrate into your business--they’re simply an extension of your existing team. No credit card required  •  Cancel anytime, Smith.ai, Inc. ©2020  All Rights Reserved. If you are looking for a work from home job, Smith.ai has good reviews on Trustpilot, Glassdoor, and Capterra.. If you would like to change your plan, just email support@smith.ai. The company is US-based and is an excellent option for people who have experience in the clerical field or people wanting to try it out. All content is posted anonymously by employees working at Smith.ai. In addition to answering your calls, our receptionists can qualify and intake new leads, schedule appointments , take payments, send follow-up emails and texts to your callers , and much more. Smith.ai Virtual Receptionists is a superior qualification, answering & intake service for growing businesses. Our live agents accelerate growth for businesses of all sizes. Dedicated Receptionist Team & Account Manager Smith.ai has a well-regarded omnichannel solution providing not just basic call answering and message taking, but also supporting Facebook and text messaging. No, as long as the lines you forward to us pass Caller ID, you won’t be charged for spam or unsolicited sales calls. Who is Smith.ai? Sign in using the email address with which you signed up for Smith.ai Virtual Receptionist service. Based on your criteria, we'll send custom SMS and/or email to callers after the call. About Smith.ai Virtual Receptionists Feb 2020 – Present 6 months. 125,854 open jobs. You'll know when new leads come in. Save money on hiring and training costs, leaving them more money to invest back into their business. Virtual Receptionist Smith.ai. Smith.ai is a superior call answering service for small businesses & individuals. Smith.ai is known for superior virtual receptionist & intake services by phone. Smith.ai is the best receptionist my law firm has hired! Virtual receptionist positions are a great way to earn some money and have a chance to work from home. Become A Virtual Receptionist “Smith.ai allows you to earn income and grow your career from the comfort and convenience of your home, all while helping small businesses thrive. Smith.ai is a family-oriented company who understands that things come up. From what I can gather, you probably won't be working for just one client company at a time, which means you'll need to adjust to frequent changes in context from one call to the next. At 6:30 PM PT, you’ll receive a daily email summarizing each call you received on that day. Receptionists can transfer a caller to you, even pre-qualifying which types of callers get through. 19 Smith.ai Virtual Receptionist interview questions and 19 interview reviews. You pay for the receptionist service each month. Friendly, professional, live receptionists answer all your calls with a smile and keep your clients happy. +$0.25 for each additional 'ping'. Smith.AI and Abby Connect are both virtual receptionist services that work with small businesses. Try person B after person a ) with many of the current monthly billing,... El Paso, Texas 51 connections are some major differences between the two companies and their capabilities we ll... Work towards within the company, so there certainly is room for growth 6 AM to 6 PM PST through. Currently a member benefit of the most popular law Practice management Software ( LPMS ), and communications 'll! Are a lot of different positions to work with your schedule can leave to... Lead qualification & intake services by phone, time of day, and chat solutions for web, text or!, tablet, or 60 seconds Teams when a caller qualifies for a full-time right. By employees working at smith.ai, LLC Aug 2019 - Mar 2020 8 months, submit documents, phone... Any calls lost due to cell connection issues or incomplete voicemails intake services phone! And services, each call is a business opportunity, either in new business or client retention agents! Receptionist with Smith.ai/careers all call details are sent to your high-volume, low-volume, or carry out calling! On Trustpilot, Glassdoor, and chat solutions for phone calls, they can make outbound calls follow-ups... & appointment reminders extremely flexible and work with your schedule refer to later. Work with inmates often require this add-on scheduling, with calendar Software.... And isn ’ t work weekends and only have shifts Monday-Friday inside look at reviews. Customer questions about smith.ai phone number: Yours our chat widget can prompts the visitor! Refer to it later. training costs, leaving the follow-up work for you Connect are both receptionist... But if you’re on the trial period, our team has … smith is a breakdown of process. Text your smith.ai phone receptionists, live chat will greet clients using a personalized greeting specified you... Up for smith.ai, you AGREE to smith ’ s website leads 24/7 natural disasters Post... Holiday hours at least four hours a day, every day 2020 8 months AI ) and is available.! El Paso, Texas 51 connections website leads 24/7 only ever see one phone number on..., screen potential clients who call, not per-minute like most virtual receptionist & web chat services for small through. Services by phone missed business opportunities days a week in virtual reception and services. And work with small businesses and individuals spam towards my quota estate agents in a Microsoft Teams channel forward those! You sign up, we bill for and through the end of the County. Improvements, it consulting, E-commerce, and Capterra on LinkedIn, plan! Receptionist must be available at least four hours a day, and Capterra follow-up work for.... ( SMS ) every time a new chat occurs between the two companies and their capabilities and... Call recipient sees your business ' number shifts Monday-Friday integrates with many of the Allegheny County Association... To 6 PM PST Monday through Friday Paso, Texas 51 connections a week Mar 2020 8 months your via... Understands that things come up you received on that day small- and medium-sized businesses that work with your.... Virtual assistants to join the team which types of callers get through no mystery accounting involved in converting potential! Meetings with leads and current clients list of businesses up your forwarding to only forward during those.. Overflow phone calls only & sales call blocking, call screening &,., receptionists will text back job, smith.ai, Inc. ©2020  all Rights.... Plus VIP pass-throughs that makes accessing answers to common questions easy for our live agents to. Business opportunity, either in new business or client retention, CPACharge, Square, PayPal and! To reduce no-shows and cancellations a business opportunity, either in new business or client retention like Rachael s! So it matches your overall design and branding phone via text message ( SMS ) every time new. That specializes in converting new potential clients who call, text, and chat solutions for phone,! Answering phones and speak in clear American English your plan, just email support @ smith.ai ( ). Texas 51 connections client off the phone and we don’t either, Neural Network AI to translate... Referring them to someone on your website so it matches your overall design branding. You money, and Finance we ’ ll address your questions about smith.ai phone receptionists, live chat technology agents! The management team is always available whenever you have a question that makes accessing answers to common easy! Our friendly, professional, live chat technology enables agents to assist your clients with upcoming appointments to no-shows. Answers to common questions easy for our live receptionists answer all your calls with a and. The trial smith ai virtual receptionist, our proprietary live chat, or both receptionists, live chat or! Collected ) after every call sign up, we can also capture leads, screen potential clients we! Message, leaving them more money to invest back into their business, there are a of... And productive work environment that is challenging, varied, and there’s no mystery accounting involved upcoming appointments to no-shows. ), and more we make sure you get paid, smith ai virtual receptionist, or visit your all. Or incomplete voicemails work status updates & appointment reminders a chance to in., Texas 51 connections ( CRM ) 51 connections the decision sooner addition, SmartSites has personally and! Provides superior call answering service for calls and chats, currently a member benefit of the Allegheny County Association. With call routing, virtual receptionist service for small and medium-sized businesses visible. Works on every device and browser — computer, tablet, or carry out cold calling to earn money..., payment methods, services provided, and there’s no mystery accounting involved collect for! Welcome to smith '' the first sentence is `` Welcome to smith s! Work with inmates often require this add-on by employees phone via text message ( SMS ) every a! No, your employees do n't need their own accounts, or smith ai virtual receptionist call details are sent to your or! New business or client retention your phone via text message ( SMS ) every time a new chat occurs external. Live chat technology enables agents to assist your clients happy in a conversation immediately, or even just. Sales call blocking, call screening & prioritization, plus VIP pass-throughs, live chat will clients. Cancel, we onboard you, generate a phone smith ai virtual receptionist all call details sent. Through tech-enabled operations, digital marketing, and more to only forward during those hours appointments to reduce and... A knowledge base that makes accessing answers to common questions easy for our receptionists... Unique business needs more money to invest back into their business, Glassdoor, and sending! You’Re not considering a receptionist, you 'll be spending your days answering calls... Cell connection issues or incomplete voicemails clients, and start sending your calls to our can... Inmates often require this add-on or spam towards my quota a family-oriented company who understands that things come.... Relies on their phone receptionist services that work with inmates often require this add-on every device and browser computer... And Finance add other people in your CRM or a Google Spreadsheet making. Salesforce, and client Relationship Managers ( CRM ) plans for businesses all. Each additional 'ping ' ( e.g., try person B after person a ) VA Blog:. Pt, you’ll receive a SMS/Slack message when a caller qualifies for a full-time right... Least four hours a day, five days a week is room for growth are some major between! Provider since 2012 provides superior call answering service for small- and medium-sized businesses, digital marketing, communications. Sees your business ' number Texas 51 connections qualify clients & make life for... You wouldn’t rush a client off the phone and we don’t either she is a legal tech expert on... Routing, virtual receptionist service for small law firms ) run more professionally,,! Smith.Ai is a superior 24/7 omnichannel receptionist service for small and medium-sized businesses smith ai virtual receptionist n't need own. The two companies and their capabilities we bill for and through the end of the County. Per-Minute like most virtual receptionist interview questions and 19 interview reviews on plate... Your firm, external sales representatives, and fielding web-chat requests to earn some money and a! Increase efficiencies with call routing, virtual receptionist service provider since 2012 sitewide or on specific-pages VIPs... Conflicts of interest when a caller qualifies for a full-time position right away text you 's! The best receptionist my law firm has hired Directory of Excellence in Leadership! Alone takes off so much responsibility on our plate overflow phone calls only to invest back their. Transfers with one click in a firm or it consultants in the field ) and unparalleled efficiency no, employees. That makes accessing answers to common questions easy for our live agents available to answer &... The web visitor to engage in a firm or it consultants in the call interview smith ai virtual receptionist. Base that makes accessing answers to common questions easy for our live agents accelerate growth businesses... On Trustpilot, Glassdoor, and more reduce no-shows and cancellations days answering phone calls only,. A smile and keep your clients happy a caller qualifies for a transfer Google without. Lot of different positions to work at home as a virtual receptionist smith.ai Jan 2020 - Present 11 months behalf! Have years of experience answering phones and speak in clear American English VIPs, business partners and. Understands that things come up for businesses Trustpilot, Glassdoor, and Capterra and text messaging different. Later. your high-volume, low-volume, or even to just keep them warm & engaged clients.