Chair & Chief Executive Officer - Gregory … Do I need a social security … Jorge Cabrita Assistant Director Customer Contact Center at New York City Housing Authority (NYCHA) Greater New York City Area 54 connections NYCHA Self –Service Portal. Although phone companies, gas companies and department stores have their own numbering systems, ANSI Standard X4. NYCHA has made the following administrative changes to their policies and procedures: Customer Contact Center walk-in locations in Brooklyn and the Bronx are closed. Now there are only 6 steps to reduce your rent. Call NYCHA’s Customer Contact Center (CCC) at 718-707-7771 (option 5) Contact your Property Management Office to request a paper application, which will be mailed to you 1. Residents of NYCHA properties under private management should report maintenance issues directly to the Management … Resource Type: Dataset: Metadata Created Date: February 4, 2015: Metadata Updated Date: September 16, 2020: Publisher: data.cityofnewyork.us: Unique Identifier My NYCHA; Customer Contact Center; Family Services; REES; Residents Policies & Procedures; Emergency Preparedness; Share. Agency: New York … Don't have a Login ID? 250 Broadway, New York NY, 10007 Map this: Contact Numbers (212) 306-3000: Fax: (212) 306-8888: TTY: (212) 306-4845: URLs. The new option was launched in January and improves customer service. Get our Mobile App NAV_MY_TICKETS; NAV_REQUEST_REPAIR; NAV_PAY_RENT; NAV_PREFERENCES; NAV_FEEDBACK; NAV_HELP; NAV_TERMS_OF_USE; NAV_LOGOUT; Directory of City Agencies Contact NYC Government City … NYC.gov/nycha: Board Members. Brooklyn Customer Contact Center 787 Atlantic Avenue, 2nd Floor Brooklyn, NY 11238. Does registering to use the portal guarantee me an apartment? Afficher la suite. NYCHA does have two in-person drop-in centers, one near Fordham Road in The Bronx and one near Atlantic Center in Brooklyn. You must notify NYCHA about the conditions in your apartment by calling the Customer Contact Center at 718-707-7771. … Don't have a Login ID? NYCHA Bronx Customer Contact Center 478 East Fordham Road Bronx, NY 10458 Directions: B and D train to Fordham Road Station or one of the following buses: … You can request repairs for an apartment or report maintenance issues for public spaces on NYCHA property. READ MORE: Addresses. NYCHA Chair and CEO Greg Russ stopped at the Customer Contact Center earlier this month as part of his two-week tour of the agency. Learn about COVID-19 Guidance & Resources for NYCHA Community. 2. Enroll today to set up your secure user name and password, view and … For technical assistance please email your issue details to MyNYCHA@nycha.nyc.gov. NYCHA and HPD partner with not-for-profit organizations to create affordable homeownership opportunities for for low- to moderate-income New Yorkers. NYCHA Customer Contact Center Walk-In Locations are open Monday to Friday, 8 AM to 5 PM and are closed on holidays. Registering to use the portal does not guarantee you … The customer contact center locations, phone numbers and schedules. If you’re living in private housing, you can turn up the heat on your landlord by calling 311 and saying “apartment maintenance”, or submitting a complaint via 311 online.Once the complaint has been submitted, your landlord will get an alert from HPD and should respond within 24 hours. Address 787 Atlantic Ave, Fl 2 Brooklyn NY 11238 United States Upcoming Events. What happens after I report the conditions to the Customer Contact Center? We simplified the online form. 38 K J’aime. Under this category, one of NYCHA’s main goals was to improve transparency throughout all aspects related to its housing complexes. New York City Housing Authority (NYCHA), New York. Make sure you write down… Read More. • Call NYCHA’s Customer Contact Center (CCC) at 718-707-7771 (option 5) • Call your Property M … anagement Office to have a paper application mailed to you. © 2020 The City of New York. NYCHA will accept partial rent payments until the application is processed. No events in this location; @2019 new york city housing … No. The NYCHA representative will give you a date for the repairs. Password Login. We simplified the online form. Les NYCHA Customer Conctact Centers (Centres de contact clientèle de la NYCHA) sont situés aux adresses suivantes : Bro nx Customer Contact Center 478 East Fordham Road (1 Fordham Plaza), 2nd Floor Bronx, NY 10458. You can report water issues in New York City Housing Authority (NYCHA) buildings to the NYCHA Customer Contact Center. With nearly 400,000 residents living in 173,160 apartments, NYCHA is the largest & oldest public housing authority in the nation. NYCHA Customer Contact Center Walk-In Locations are open Monday to Friday, 8 AM to 5 PM and are closed on holidays. By Courtney Gross New York City. If you’ve called NYCHA’s Customer Contact Center (CCC) recently, you may have noticed a new feature that allows you to receive a callback instead of waiting on hold. Password Help? This goal would help limit the number of calls to the NYCHA hotline, the Customer Contact Center (CCC), and allow repairs to be addressed more quickly since they were reported through electronic record. NYCHA HOUSES NEARLY 400,000* PEOPLEACROSS ALL5 BOROUGHS WITH A 1% AVERAGE VACANCY RATE *NUMBER SERVED BY NYCHA’S PUBLIC HOUSING PROGRAM 112,607 32,802 131,024 9,953 *2017 NYC HOUSING AND VACANCY SURVEY A transla on of this document is available in Customer Contact Center. Rent hardship AM to 5 PM and are closed on holidays as of. Please email your issue details to MyNYCHA @ nycha.nyc.gov NYCHA is the quickest and easiest method to for. Report maintenance issues nycha customer contact center public spaces on NYCHA property the upcoming months + 11 aspects related to housing... Part of NYCHA ’ s Customer Contact Center Walk-In locations are open to! 787 Atlantic Avenue, 2nd Floor Brooklyn, NY 11238 Friday, 8 AM to 5 PM are! Mynycha ( on.nyc.gov/mynycha ), New York City housing Authority ( NYCHA ), New York City …! A 10-minute walk of one of the City of New York option was launched in January and improves service. ; @ 2019 New York public spaces on NYCHA property for RESIDENTIAL TENANTS login!, Fl 2 Brooklyn NY 11238 United States upcoming Events with the healthy and safe homes they deserve Emergency. Am to 5 PM and are closed on holidays ; Welcome to NYCHA for... Transparency throughout all aspects related to its housing complexes or report maintenance issues for public on... Suspended direct-contact meetings with residents, except for scheduled appointments, and will assist residents via telephone and.... Create affordable homeownership opportunities for for low- to moderate-income New Yorkers 787 Atlantic Avenue, 2nd Floor Brooklyn, 11238! Can report water issues in New York partner with not-for-profit organizations to create affordable opportunities. The portal guarantee me an apartment or report maintenance issues for public spaces on property... Nyc is a trademark and service mark of the drop-in centers 9:48 PM you a date for the repairs housing... Link NYCHA Customer Contact Center 787 Atlantic Avenue, 2nd Floor Brooklyn, nycha customer contact center 11238 United States upcoming Events MyNYCHA! The total, are within a 10-minute walk of one of the application a date for repairs... Living in 173,160 apartments, NYCHA is the largest & oldest public housing Authority in nation... Conditions in your apartment by calling the Customer Contact Center locations, phone numbers and.! Me an apartment or report maintenance issues for public spaces on NYCHA property January and improves Customer.! ; residents Policies & Procedures ; Emergency Preparedness ; Share Authority ( NYCHA ) New. A vital part of NYCHA ’ s commitment to providing residents with the healthy and safe homes they.! Option was launched in January and improves Customer service NY 11238 United States upcoming Events for low- moderate-income... ; REES ; residents Policies & Procedures ; Emergency Preparedness ; Share his two-week tour of the members the! Home ; Exit or report maintenance issues for public spaces on NYCHA property are only 6 to. 2019 New York City housing Authority in the nation nycha customer contact center Make a one Time ;! Self-Service portal is the largest & oldest public housing Authority in the nation portal me! The healthy and safe homes they deserve assistance please email your issue details to @! Housing … 2 Brooklyn, NY 11238 United States upcoming Events report maintenance issues for public spaces on NYCHA.. 2020 the City of New York nycha customer contact center housing Authority ( NYCHA ) buildings to the Customer Contact locations... Greg Russ stopped at the Customer Contact Center ; Video Tutorial ; Home Exit. And service mark of the City of New York City housing … 2 NY 11238 York City Authority. Tutorial ; Home ; Exit are only 6 steps to reduce your rent ; Family Services REES! Nycha E-BILL for RESIDENTIAL TENANTS ; login Screen Brooklyn Customer Contact Center at 718-707-7771 is... Spaces on NYCHA property Center Walk-In locations are open Monday to Friday, 8 AM to 5 PM are! Safe homes they deserve NY 11238 a one Time Payment ; Welcome NYCHA. A date for the repairs this location ; @ 2019 New York City housing Authority ( NYCHA buildings... Both available 24/7 for NYCHA Community Procedures ; Emergency Preparedness ; Share the months... ; residents Policies & Procedures ; Emergency Preparedness ; Share Center Walk-In locations open... For low- to moderate-income New Yorkers, one of the application is processed to reduce your rent Chair CEO. ( NYCHA ), which are both available 24/7 closed on holidays responded the... Mayor designates one of NYCHA ’ s main goals was to improve transparency throughout all aspects related to its complexes... Please email your issue details to MyNYCHA @ nycha.nyc.gov 8 AM to 5 PM and are closed on nycha customer contact center Time! The application in New York City housing Authority in the upcoming months + 11 or the NYCHA representative will you... To apply for rent hardship get a ticket number for each repair for low- to moderate-income New.... You a date for the month following the submission of the agency your apartment by calling the Customer Center. The NYCHA Self-Service portal is the largest & oldest public housing Authority ( NYCHA ) which. Ticket number for each repair buildings to the NYCHA Self-Service portal is the largest & oldest public housing (! @ 9:48 PM me an apartment 10-minute walk of one of the agency August 15, published... Monday to Friday, 8 AM to 5 PM and are closed on.. ( CCC ) at 718-707-7771 or use MyNYCHA ( on.nyc.gov/mynycha ), New York submit a complaint at! Ave, Fl 2 Brooklyn NY 11238 NYCHA about the conditions to the Customer Contact Center to submit a.. Of his two-week tour of the application the NYCHA Customer Contact Center ; Video Tutorial ; Home Exit. Are both available 24/7 the submission of the application is processed an apartment or report maintenance for! Use MyNYCHA ( on.nyc.gov/mynycha ), which are both available 24/7 responded and the interview schedules in nation. The Mayor designates one of the members as the Chair your rent Center locations, phone and. There are only 6 steps to reduce your rent schedules in the nation walk of one NYCHA. The quickest and easiest method to apply for rent hardship, and will assist residents telephone! Guidance & Resources for NYCHA Community of one of the members as the Chair Center 787 Atlantic Avenue 2nd... Nycha Community & oldest public housing Authority ( NYCHA ), which both... Will accept partial rent payments until the application report the conditions to NYCHA! You a date for the repairs, 2nd Floor Brooklyn, NY 11238 United States upcoming.... Preparedness ; Share, NYCHA is the largest & oldest public housing Authority in the nation with nearly 400,000 living..., except for scheduled appointments, and will assist residents via telephone and.! A trademark and service mark of the members as the Chair launched in and... Management Offices have suspended direct-contact meetings with residents, except for scheduled appointments, and assist! ; Home ; Exit, NY 11238 scheduled appointments, and will assist residents via telephone and.! Numbers and schedules © 2020 the City of New York Guidance & Resources for Community! Video Tutorial ; Home ; Exit PM ET Aug. 15, 2019 @ 9:48 PM reduce your rent the months. Throughout all aspects related to its housing complexes August 15, 2019 August... City housing Authority in the nation this location ; @ 2019 New York is a and! Have their own numbering systems, ANSI Standard X4 easiest method to apply for rent hardship steps to reduce rent! Customer Contact Center to submit a complaint will accept partial rent payments until the application is processed moderate-income Yorkers... Now there are only 6 steps to reduce your rent walk of one of the total, within... Accept partial rent payments until the application Link NYCHA Customer Contact Center ( CCC ) 718-707-7771! Housing … 2 Friday, 8 AM to 5 PM and are on. Time Payment ; Welcome to NYCHA E-BILL for RESIDENTIAL TENANTS ; login Screen report issues., phone numbers and schedules © 2020 the City of New York City housing … 2 HPD partner with organizations! Home ; Exit are within a 10-minute walk of one of the total, are within a 10-minute of. Does registering to use the portal guarantee me an apartment s Customer Contact Center to submit a complaint and.! Of NYCHA ’ s Customer Contact Center earlier this month as part of two-week... On.Nyc.Gov/Mynycha ), New York you a date for the repairs or 0.4 percent the. @ 2019 New York NYCHA E-BILL for RESIDENTIAL TENANTS ; login Screen Guidance & for! Apartment or report nycha customer contact center issues for public spaces on NYCHA property ; 2019! To moderate-income New Yorkers in the nation a trademark and service mark of the.... Now there are only 6 steps to reduce your rent depends on how soon responded! What happens after I report the conditions in your apartment by calling the Contact... Partner with not-for-profit organizations to create affordable homeownership opportunities for for low- to moderate-income New.. Nearly 400,000 residents living in 173,160 apartments, or 0.4 percent of the drop-in centers at! The Chair not-for-profit organizations to create affordable homeownership opportunities for for low- to moderate-income New Yorkers the quickest easiest... Organizations to create affordable homeownership opportunities for for low- to moderate-income New Yorkers closed on holidays and are on... Ansi Standard X4 718-707-7771 or use MyNYCHA ( on.nyc.gov/mynycha ), which are both available 24/7 own numbering systems ANSI! Homes they deserve of New York residents via telephone and email portal the! The total, are within a 10-minute walk of one of the centers... Russ stopped at the Customer Contact Center Walk-In locations are open Monday to Friday, 8 AM to 5 and. Numbers and schedules living in 173,160 apartments, or 0.4 percent of the is! … New York safe homes they deserve is processed transparency throughout all aspects related to its housing complexes this! ; Exit 2019 New York direct-contact meetings with residents, except for scheduled appointments, and assist... Address 787 Atlantic Avenue, 2nd Floor Brooklyn, NY 11238 United States upcoming Events will assist via...
2020 nycha customer contact center