This article was co-authored by wikiHow staff writer. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. Email Address. Buy Sukhinders Book! During March and April of 2020, our leadership team and I rapidly restructured multiple parts of StubHub and its operations. StubHub uses technology to enhance and improve peoples live experiences, and the new flagship store serves as an extension of its award winning customer service. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. Suite 1 Avon, NY 14414. info@quicklees.com Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. Employees in Salt Lake City have rated StubHub with 3.3 out of 5 stars in 61 anonymous Glassdoor reviews. The store also includes other customer experience enhancements such as a photo booth and ticket kiosks where fans can find upcoming events around New York City and anywhere else around the world. Join the list. Being OK With Spectacular Failure. Webwww.stubhubcorporate.com Contact Information Headquarters Calle Don Ramon De La Cruz, Madrid, Madrid, 28006, Spain +52 8339800529 StubHub Corporate Profile and History Stubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. WebSend us a message. WebStubHub is an American ticket exchange and resale company. I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. Pro tip: Each number appears to go to a different department. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. 2 if you have questions about buying tickets. These statements are based on eBays current expectations, forecasts and assumptions and involve risks and uncertainties. Ticketbis is an online platform for the sale and purchase of tickets to events worldwide. She sits on the board of directors of Urban Outfitters and will remain Chairman of theBoardlist. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. Joel Santirso Senior Product Manager. After leaving Joyus, I took several months off to evaluate different opportunities to lead a larger company, hopefully in e-commerce. Singh Cassidy will be based in StubHubs San Francisco headquarters. How do I get my tickets back if they didn't sell? StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. My Secret to the Success of Amazon? The only boundary to an incredible experience is access, and this acquisition will enable StubHub to offer more events on a global basis to fans and event-goers around the world, and to help them discover new ways to enrich their lives. During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. Our RSS feed includes all eBay news articles published on this website. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). hours. Terms of the deal are not being disclosed. The more I learned about StubHub, the more excited I became. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. StubHub will refund your money if an event is cancelled or moved. We ourselves chased thousands of sellers who already held these same funds in their own bank accounts (since we remitted cash to sellers very quickly after any ticket sale in the course of normal operations). Within nine months of my arrival at StubHub, thats exactly what happened. Overnight, every sports league in the nation postponed its season, and promoters and venues canceled thousands of planned music events. Its growth lagged that of rival Amazon, while its profit margins had eroded as well, thanks to rising marketing costs. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. On February 13, 2020, the sale process concluded, and I began mentally preparing for my upcoming departure. From media and technology to finance and real estate, leagues and teams across the globe have matured into far more than just back page entertainment. Evaluating all of these factors, I agreed to join the company. It's often the quickest way to sort something out. All information in this press release is as of May 24, 2016, and we do not intend and undertake no duty to update this information. StubHub was a brand I knew and loved. StubHubs New York City flagship was designed by Gensler and is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. Contacting StubHub While StubHub does not offer live chat, they do have a phone Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards. By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. StubHub will send you an email with instructions on how to claim your refund or credit. As I saw it, shareholder pressure might even open up new strategic possibilities, like spinning the company out into its own independent public entity. Olivier Ropars Vice President & CMO. Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available It Published and reprinted by permission of Houghton Mifflin Harcourt. Stubhub serves customers worldwide. Sukhinder is a strong, dynamic leader who has founded and grown online marketplaces throughout her career, said eBay CEO Devin Wenig. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. Check your order confirmation email for To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. 2697 Lakeville Rd. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. Were committed to providing the world with free how-to resources, and even $1 helps us in our mission. Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. Now, as a newly private company owned by another private company also strongly affected by the pandemic, we had a much smaller balance sheet and faced an industry shutdown ruining our entire business. This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. Does StubHub have live chat? WebStubHub phone numbers 1866 788 2482 4 7 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHubs email Musk Made a Mess at Twitter. The corporate office phone number is 415-222-8400. Fax Number: 1 Although we did our best to offer reasonable severance packages and other resources, there is no denying the dislocation and pain people experienced. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Personally, though, I found it disappointing. You should not rely on any forward-looking statements. Located just two blocks south of Times Square, the flagship store serves as an ideal destination for fans to find the events that are right for them. StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? It was time for me to choose possibility once again. We give them a time frame to offer Founder oftheBoardlist, former president ofStubHub, and author ofChoose Possibility: Take Risks and Thrive (Even When You Fail). To subscribe, click on the button below and copy the URL into an RSS reader. WebStubHub uses 5 email formats: 1. first_initial last@stubhub.com (88.9%). First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for we would be the company acquired. Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. Ticketbis, founded in 2009, is based in Bilbao and Madrid, Spain and became a market leader in Spain in its first year. We also delayed all nonessential initiatives, in essence creating an entirely new operating model for the company, designed to last as long as necessary. I recruited a number of new leaders whose capabilities and principles were strongly aligned and who were equally energized by what we could build together. We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. The transaction, subject to customary closing conditions, is expected to close in mid-2016. She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. StubHub gets a lot activity from users on Facebook than it does on Twitter. For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub. Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). Founder oftheBoardlist, Former President ofStubHub at. On March 13, precisely one month after our companys sale, Covid-19 dealt the U.S. entertainment industry a body blow. Corporate Phone Number: 1-415-222-8400. Field Operations and Last Minute Services. WebIndustry: Ticket sales office for sporting events, contract Printer Friendly View Address: 173 W Election Rd Draper, UT, 84020-9492 United States See other locations the exact pickup location and times. Since I had no interest in serving as StubHubs number two leader after the merger, he and I agreed amicably that I would depart shortly after the transaction closed. To subscribe, click on the button below and copy the URL into an RSS reader. For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com. By June, we had completed the majority of our restructuring, including the downsizing of most of our senior leadership team. She has a successful track record scaling and growing businesses internationally. Events Parking. This press release contains forward-looking statements relating to, among other things, the future performance of eBay Inc. and its consolidated subsidiaries. I ordered tickets but can't view them online even with the access code. customersupportuk@stubhub.co.uk. In this regard I was right; but major unforeseen risks would also unfold on my journey. As such, I was thrilled when the role of president at the global ticketing marketplace StubHub became available and I got a call to discuss it. You can find more information about risks, uncertainties and other factors that could affect our operating results in our most recent Annual Report on Form10-K and subsequent quarterly reports on Form10-Q, copies of which may be obtained by visiting eBays Investor Relations website at https://investors.ebayinc.com or the SEC's website at www.sec.gov. stubhub inc. Excerpted from Choose Possibility: Take Risks and Thrive (Even When You Fail) by Sukhinder Singh Cassidy. StubHub Phone NumberCall StubHub customer service faster with GetHuman. Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!StubHub's Best Toll-Free/800 Customer Phone Number. Contacting StubHub - by phone or otherwise. If a crisis like this had hit us earlier, wed have been in better shape to weather it. WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. AtStubHub, our mission is simple: help fans find fun. With this acquisition, eBay Inc.s StubHub business grows its presence across Latin America and Europe and expands into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. Oscar Ferruz Director of Supply, Primary and Operations. San Francisco, CA 94105 USA. Stubhub serves customers worldwide. eBay Files Supreme Court Amicus Brief on Internet Sales Tax, eBay and Natural Resources Defense Council Collaborate for Earth Month. We'll do our best to get back to you in the next 24 hours. Joo Almeida D'Ea Head of Integration Office.