If to you: at your last-used billing address or the billing and/or shipping address in your online profile. They were super understanding and made me feel a lot better. As well as unidentified other costs. However, their website makes it look like the final sale items are easily returnable. Please note: It is the customer's responsibility to follow up in a timely manner to ensure the return arrives to us before the grace period expires. Would have given a zero or negative star if that was an option. If you havent received an email from us, please be sure to check your junk mailbox. The website does not reflect the actual quality of the clothes. Also returning was so easy and customer service had excellent response time. Find Selfie Leslie for women at up to 90% off retail price! Both prices and availability of such products sold on Selfie Leslies website are subject to change without prior notice. Text messages may be sent using an automatic telephone dialing system or other technology. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. What is your Return Policy? What kind of payment security does Selfie Leslie have in place to keep my personal information secure. I have to say also, shipping is pretty fast. You will receive a shipping email as soon as we despatch your parcel. We think its worth checking out because there are some really cute items on the website, but its nothing you couldnt find anywhere else (and for cheaper). the customer support team is extremely helpful, i had some problems with one dress strap and i contaced the costumer support team and they solve the problem straight away for me, they reply my every email within 10 minutes, extremely impressed! And they gave us a 20% discount for our next purchase! They said my shipment arrived but I never received anything. Selfie Leslie reserves the right to modify, limit or cancel promotions at any time without notice. In the event of a dispute, the demanding party shall notify the opposing party in writing of its demand for arbitration. Im. Products purchased in store or online may be returned or exchanged at any Leslies store with an accompanying receipt or packing slip and a valid ID. If youre in the market for semi-budget-conscious clothing for a one-time event, I can recommend this brand. And the tags on the clothes themselves are proof that they just bulk purchased a bunch of cheap dresses from China (you can get this kind of garments for $30 at the most at those small, brandless little shops) but they charge at least $80 for each dress. You may opt-out of the Service at any time. When it comes to Selfie Leslie, I found a fairly positive response toward their products. We want to make sure that each of our customers receives the perfect item in their perfect fit. Fortunately, the brand is quite active in addressing buyer grievances. That being said, if USPS cannot get a signature for delivery, then they will attempt a redelivery once you reschedule it. The quality of the dress was great, just did not fit my style I was going for at the time. Awesome customer service, fast shipping! For example, if our dress dye does not remain on the fabric, One & Only Collective Inc. shall not be responsible for any damage to any other clothing item or fashion accessory. Since One & Only Collective Inc. may revise such rules at any time, you should visit this page periodically to review the terms of your use. All rights reserved. Selfie Leslie Products Review. Though Selfie Leslie mostly advertises its super cute collection of dresses, the boutique also carries tops, bottoms, and even wedding attire! My daughter ordered a dress from them that we could not afford at the time without my knowledge. Selfie Leslie reserves the right to solely define and limit, refuse and/or reject returns from customers at any time due to irregular or excessive return histories. I reached out to customer service to see if another dress could be sent out that day as I had a wedding in two days, within MINUTES they responded and shipped out the same dress but in black for me. But the main reason I keep ordering from them is their customer service. VARIABLE PRICE Next Day shipping, calculated at checkout. Eligible online returns will receive a shipping label via email that you'll print and attach to your package. $50 - $60 for bottoms. Any online orders of hazardous materials including sanitizing chemicals, non-chlorinated oxidizing chemicals, acids and bases, and paint or paint-related products. Message frequency varies. Others stated that the brands garments are well-made and stunning to wear. Order numbers start with AU. Please note that orders are not shipped on the weekends or holidays. Selfie Leslie is not responsible for any lost or stolen packages once they leave our warehouse in Los Angeles. Just start your return online, locate a Return Bar near you and use your QR code to complete your return. Code. My package said it was returned to sender and unfortunately the item was out of stock. The customer service of Selfie Leslie is one of the best I've ever experienced. I highly recommend Selfie Leslie! The inclusion of any link on the website does not imply our endorsement of it, and One & Only Collective Inc. expressly disclaims any responsibility for the contents, materials, accuracy of the information or quality of the products or services provided by or advertised on these third-party websites. At Leslie's, we take pride in the quality of our products. The team was very courteous throughout my conversations with them along with being very helpful in resolving my issue. Also, items discounted at more than 40% or non-refundable. Check your mobile plan and contact your wireless provider for details. The Selfie Leslie Team was accommodating, quick to respond, and so friendly! NWT. Please ensure all information is 100% accurate before submitting your order. I would attach pictures if I could but basically none of these dresses are made for this website. It is the customer's responsibility to read and understand the return policy before placing the order. Added by peggie12345. Hello. You can shop for dresses by occasion, length, price, color, and style for easy website navigation. We like to say that our cute dresses, jumpsuits, and rompers are Australian-born, L.A.-bred, with sweet, sexy, and on-trend pieces that are sure to inspire. Please generate your return label within 14 days of receiving your order. The brand offers clothing that is feminine, flirty, and stylish. Most US orders ship within 1 business day of purchase. Im not happy with my Selfie Leslie Purchase and want to make a return -- how do I do that? Selfie Leslie partnered with Happy Returns to offer box-free, printer-free, and sustainable returns! I ordered a dress, got it in, and it just did not look great on me. 2023 Trustpilot, Inc. All rights reserved. Out of the 3 dresses I ordered, all of them were of terrible quality materials and tailoring, one of them, the sleeves don't even match each other. Refer to exclusions below. It is far from that! If you dont see any tracking details 48-hours after placing an order, please contact our Customer Service. Composed of delicate white lace, this gorgeous mini offers a sense of springtime refreshment, which is great if youre heading to an outdoor brunch or party. Its worth mentioning in this Selfie Leslie review that the brand uses 256 SSL software which encrypts information you input to protect it from interception by outside parties.. Date of experience: October 17, 2022. There is NO RETURN FEE if you place a new order of equal or greater value using the Return Shopping feature! thatsposhable. It took them over a month to issue a refund after they received my returning item. With that in mind, how on earth do you separate the meh from the magnificent? I reached out to customer service, and they replied very quickly and told me they'd refund me as soon as it came back and although they were unable to replace it due to stock, they told me I could sign up to be notified when it's back and also gave me a coupon for my next purchase. Can I have my parcel redirected to a different address? We disclose this in big bold font on our shipping page and link directly to this page from our checkout. By law, we must declare all items at their full price and cannot alter this amount to decrease international customs fees. Selfie Leslie is not responsible for the cost of any return shipping. If you wish to return your items for store credit or make an exchange, the return is free; however, if you wish for a full refund, Selfie Leslie charges $9.75 as a return fee. Brunch outfits usually consist of pastel colors and romantic silhouettes. You agree to provide us with a valid mobile number. I ordered three beautiful dresses from Selfie Leslie and I loved them all. The end of high school was approaching quickly and I was focused on prom, graduation, birthdays, and a million other events. Furthermore, you represent that you shall always provide true, accurate, current, and complete information (and updates when required) when submitting information to One & Only Collective Inc. through the website. Unrealistic return policy. Selfie Leslie Reviews: What Do Customers Think? Unless otherwise specified, all designs and contents featured on the website (including, but not limited to, navigational buttons and images, artwork, graphics, photography, text, etc.) Reviewer websites such as Trustpilot and ClothedUp offer favorable critiques of the fashion brand. For instance, I found several discount codes on the brands website. Rating: 6.5/10 . If your credit card has been charged for the purchase and your order is cancelled, One & Only Collective Inc. shall issue a credit to your credit card account in the amount of the incorrect price. This may include irregular or excessive returns histories, potential fraudulent or criminal activity and/or payment disputes/chargebacks. I ordered the Hey Girl Long Satin Cowl Neck Dress Forest Green. Thank you for shopping with Selfie Leslie. However, if your order is more than $1,000 it may be subject to import duties and taxes, which are levied once a shipment reaches your country. Ill provide some pointers to consider the next time you shop in this Selfie Leslie review. Buyer Beware and avoid Selfie Leslie. Companies can ask for reviews via automatic invitations. Message and data rates may apply. Unfortunately, we cannot refund duties, taxes, or shipping charges incurred through shipping. They are NOT customer service oriented IN THE LEAST !!! Thank you for shopping with Selfie Leslie. There is a fee for returning an item UNLESS request for store credit. All purchases made through the website are subject to our acceptance of such orders. If you get a new mobile number, you will need to sign up for the program with your new number. Hi Michelle, we're sorry that you are not 100% satisfied. So pleased! . No further messages will be sent to your mobile device, unless initiated by you. $12.99 Standard 3 - 5 Business Day Shipping on Orders Under $100, FREE Standard 3 - 5 Business Day Shipping on Orders Over $100. The Bambi Ruched Mini Dress is the type of outfit that speaks for you. (12pm PST cutoff for same day dispatch, Monday - Friday). Exchanges are FREE! Check website However, Selfie Leslie does offer coupons and discount codes . Need to, Your zip code will help us to provide you with the most up-to-date delivery information. Selfie Lesie horrible Reviewed in the United States on December 14, 2020 DO not waste your money or time with Selfie Leslie merchandise. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. Merchandise must be unworn, unwashed, unstained and unperfumed. You may cancel an order at any time before the order ships. The demanding party shall select the forum, and thereafter the service shall select the judge. Join the SMS Club & Save 15% OFF your order! Can you promise there will be no custom or duties when the package arrives? Ordered a dress for my graduation photos and contacted their Instagram page for an estimated delivery date because I wasnt sure if Id get it in time (no big deal, my fault for waiting til the last minute) and they responded quickly letting me know Id get it before I had to take my photos and they were right! The dresses are stunning and I cant recommend them enough:) Will definitely be ordering from here in the near future! Returns are expensive and you can only get store credit to but more shoddy clothing. Any original shipping and handling fees are non-refundable. Please note that items ending in $xx.50 are final sale as outlined on our website. 12. Join the SMS Club & Save 15% OFF your order. Overall, we think the brand is a bit overpriced, but if you do decide to shop from there, make sure to check out the Selfie Leslie reviews on individual items! I had a great customer service experience with Team Selfie Leslie! They have some really cute stuff, and I love that they display the reviews for each item.