A smart display packs all the fundamentals of a smart home device on top of an easy-to-use interactive touchscreen with speakers. If I ask it to play bbc radio 4 on my Google mini, it works perfectly. Try moving your Nest device to another location. Ask for CBC Radio One Saint John, NB and plays London, Ontario. Is this is result of local accents and talking speed? Once done, kindly monitor and see if the behavior persists. From Amazon's Echo lineup to Google's Nest products, we've rounded up all the best smart displays you can buy right now. After making sure the Home is updated, your best bet is to reboot the device and see if music plays as it should. Worked perfectly for first 2 years after getting 2 Google Homes and 1 Alexa. In fact . If I play iheart on my cellphone and then broadcast to my device it works, but I shouldnt have to do that. Resetting the Google pair didn't work. I really appreciate your responses and your outlook on this case. This makes them surprisingly versatile while still carrying an affordable price tag. Yesterday my Google Home speaker in one room played 'Radio 4 Extra' when asked for 'Radio 4'. In order to use your selected music service with your Google Assistant on Sonos, you must also add it to your Sonos app. It is nothing to do with the name of the station as I request the same station name. (Source). It will tell me that it playing what I asked, but it actually plays KUBE 93.3FM. Our team is already checking on this and working on a fix. Play CBC Radio One 93.5 London", which fixed the problem. It would help a lot if you could do factory reset on your Nest speaker to revert it back to its default and original settings. To change the hot word, go to the device and. from my experience, I am trying to play BBC Radio in the UK. Still the same for me. KUAR is the normal news station, and KLRE is a dedicated classical music/jazz station. If it is, try turning the smart device completely off, then pair it again with Google Home. We ask Google to play CBC Radio 1 St. john's. Gently blow on both black dots on the top of Google Home, and then wipe the top with a soft and dry Perform a factory reset by pressing and holding the microphone mute button for 15 seconds until you hear the confirmation from Google Assistant. Press J to jump to the feed. (Source), Tunein not working on google home when asked to play cbc radio tunein says stream is not compatible with device even though plays fine on my phone (Source), Same here. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I ask it to play WRAL FM 101.5 Raleigh HD 1 and it playsWRAL FM 101.5 Raleigh HD 2 through tune In. My Google Home Screen played Radio 4. Also, try rephrasing your question, as Google Home tends to better understand direct questions better than long or drawn-out inquiries. Others claim that that they get a message saying this stream is not compatible with this player.. If I ask to play BBC radio 4 it plays BBC Radio 4 extra on Tune In. Whole house audio and then some Hass.io Play Radiostream Playing web radio stations on chromecasts Until a month ago it would automatically choose my local version correctly if I just said 'play p4' (in Swedish). Confirm the voice command you're using issupported in the chart below. So listening on my phone Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Yeah still happening, having tested it appears to autocorrect radio to radio 2 and ignores the fact /doesnt wait for me to say 6. I just ask Google to play the radio and I get the station that I want every time. As usual, well keep track of the situation and will post an update once there are any new developments regarding TuneIn not working on Google Home devices. A User community for smart speakers and displays from Google Home/Nest and their related products that use Google Assistant. It also helps to check the indicator light located on the speaker; four lights means the mic is off. Thanks for the response. Open the Google Home app . It was after I installed the mini on the network that I noticed the station would no longer play on either Google Home. It used to work but no longer. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Want to know more about us? She connects us to CBC Gander. A Community specialist on the companys community forums claimed that Google is aware and looking into the issue at hand, however, there has been no official response after that. Since we have no choice about what app makes that connection, it's very difficult to troubleshoot. I could only get the classical station on my GH. If the microphone is off, four yellow lights will appear on the light . Share information, tips, bugs, new features, requests. It is a relatively new issue. Share information, tips, bugs, new features, requests. Is the problem only happening on certain devices, like Google Home refusing to turn on your lights? Up until a couple of days ago "Hey Google play Absolute Radio" used to work every time, but now it's started playing one of it's sister stations, Absolute 80's. Absolute Radio still exists in TuneIn, and our hub is detecting our input correctly, but it's deciding to play a station that's a partial match instead of a complete match. It used to work but no longer. Google Home used to play radio 4 when asked. However, we do suggest changing the activation phrase or hot word for either device. I was going to buy more Google home devices but have scrapped that idea. Fortunately, Google support on Twitter has acknowledged this issue and said that they are working on a fix. Do you mean you got it to work, or you got the same problem? They are known as HD1, HD2. Play BBC radio" on our end and, it worked. You can reset this by going to the Alexa App > Three lines in the top left corner > Settings > Scroll down to Music & Podcast > Select the service > Disable skill. I recently setup a few google home speakers in my house. To switch accounts, tap another account or. Same problem here with BBC stations if I ask for "BBC radio 4" it plays "BBC radio 4 extra". - it will be sports radio. Do you mean reset all of my devices? Right now I have to find it on the TuneIn app on my iPhone and cast to the speaker I choose. Check these steps and see if this helps. I went in and made a shortcut specifically to play the station, but it continues to play HD2. I got it (to work) using the frequency also. To find a radio station on the iPhone, open the Music app and then follow these steps. Even after months, the issue continues to persist and trouble users. Tap the Devices button in the top right corner of the app or tap the hamburger button in the top . Just tested and the same issue, fine on the mini without Sonos but wrong station on mini with Sonos. It stopped tuning into Gander. Please let me know, as I would be happy to assist, and answer any questions you may have.Best regards,Jake. Finally, Google Assistant can cap off a routine with music, news, radio, a podcast, or an audiobook. We would really appreciate it! However, in the past month, it now actually plays KLRE. Clearly everyone is still having the same problem. However, the Google Home app is still alive and well, and the hub used to control all compatible smart devices. I cant keep Google Home connected to my Wi-Fi network, Google Home ignores me and doesntrespond to my voice, My voice commands also turn on my Google phone, laptop, and other devices, Google Play Music will start to play music, then suddenly freeze, I ask my Home questions, but it rarelyknows anything, Google isnt recognizing the correctlocation for my home, My Home randomly responds, even though no one spoke to it, My Google device only says something is wrong and to try again in a few minutes, Home wont play music, or stops playing music suddenly, The Google Home app cant find a new Nest device, Best Amazon Echo deals: Echo Dot, Echo Show 8, and more, other items chosen during the initial setup process, The 10 best smart home products not made by Google or Amazon (or their subsidiaries). A fix would be nice, instead of the usual links to FAQs. It used to work but no longer. @Mertonia and marymary1, you can use this helpful link to stream your radio. Please let me know if youare still having any trouble with the device playing the wrong station, as I would be happy to take a closer look and assist you further. Google Home recognizes "play CKWX" as an alternative to "play News 1130", and the station plays correctly either way. Please try again later. Does the same issue happen when you use the Google Assistant app on your phone/tablet? I have tried putting it in a routine, it also doesn't work there. We also encourage you to contact the radio station so they can give you updates and specific command that can be used to listen to their station. Logged Print Pages: [ 1] The issue is that Google uses TuneIn in the UK, but TuneIn only recognises BBC Radio 2 Wales or BBC Norfolk. Some stations (at least in the US) have subcarriers. A few days ago, my station named "Techno Radio" started only playing very long songs in the house genre, which I have regularly given a thumbs down. Theres not much you can do to avoid this. Why is TuneIn being used for BBC stations? Any advice? While the Google Nests along with the associated Google Home app is a promising voice assistant, things dont always go as planned. Google has finally acknowledged the issue where Google Home wont play radio. I am using a temporary solution(maybe helps): Tried all sorts of ways to say it, used to work perfectly. You can also say, "OK Google, play [any public radio station's name or call letters]," e.g., "OK Google, play WAMU" or "OK Google, play . "CBC Radio 1" or "CBC Radio 1 St. John's" used to play the local public radio station. For the past 18 months we have had a Google Home (got another in the past few days to replace one of the Pure radios). Radio stations that were working a couple of days ago, now are showing the same behavior. Open the Google Home app . The answer is for Google or the app owners to investigate and implement an update. Digital Trends may earn a commission when you buy through links on our site. As much as we wanted to do all the troubleshooting with your Nest devices, as mentioned before, we only rely on the functions on the 3rd party apps, networks and services. Chiming in to see if the behavior when playing a radio station persists? Ever since I got my Google Home, if I say "Hey Google, play KUAR" google would reply "Playing KLRE Classical 90.5 on NPR", but then it would actually play KUAR like I had asked. Ask it to play the HD1 station, the voice prompt states that its playing the HD1 station from Tune in, proceeds to play HD2 station. If its still not working, drop us a DM. Unplug Google Home before waiting at least a minute to plug it back in. This response offered no help, if you read what the problem is.I say, "Hey Google, play iheart radio 95.7 the Jet" Google then response with "Ok, playing Iheart radio The Jet 95.7" but it actually plays KUBE 93.3, if Google is repeating correctly then your suggestions are of no use. Spotify: plays some random song that may or may not even be related . Cookie Notice Open your Google Home app, then tap your personal icon in the upper right. Either way, speaker groups don't appear to play any part in this. And it worked. Google Assistant won't play any of the RTE Radio stations in Ireland. I think it is anticipating what you are going to command and, then, tuning into the wrong station. I've been interested in tech for as long as I can remember. Re: google home devices plays the wrong radio stat To confirm, does it happen to all radio stations? When i ask it to play a specific radio via radio frequency it plays the one i want and is on that frequency in my area. Click on the music bars at bottom 5. It is common for some problems to be reported throughout the day. The weird thing is I've NEVER asked for CBC Radio One in London, Ontario, which is what it insists on giving me now, when I live in Saint John, New Brunswick. Ask my google home to play power 97 Winnipeg and it plays 99.7 Campbell River. I gave this a go with my problem but I still get the station in a different time zone (either a half hour or 2 hours behind). Turn your device back on and re-enable Wi-Fi, then try again. If this sounds like a lot of work, unplug the Home device. Head here. 12-16-2021 Just wanted to hop in here to see if we still needed help on this. Is it still playing a different station? Garrett DS, Yes, it stills play alternative channel when I ask it to play mix 101.5. Also, check the TuneIn website and see if the station plays on your computer. To do so, launch theGoogle Homeapp on a connected device and select, If rebooting the Home a few times still results in a dropped connection, we suggest. I am glad to hear the issue has been resolved. Sometimes the Home app needs this during setup (you can usually disable it afterward if you prefer). Thank you for your patience, I look forward to your response. The problem for me is that the app is defaulting to the same radio station in a different state - so its a different frequency, not a different name. New updates are being added at the bottom of this story. I wanted to follow up and see if you are still in need of any help with your device playing the wrong station? I had the sleep sensing function working and then all of a sudden that screen just stopped showing information. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. That seems to work! Ive luckily been able to get my google home to play a station in the right timezone for now (it plays 95.5 triple j Mackay instead of 105.7 triple j Sydney) but this is only a Band-Aid solution until daylight savings starts again and Im an hour behind. This is a known problem with not just Googles proprietary service but also with streaming platforms such as Spotify. Thank you for continuing to try and help. Just select the type of audio you want, and hit the gear icon to fine-tune what plays. P4 is a national radio station in Sweden and there are local versions. I listen to CBC Radio One St. Johns every morning and every couple of months the station goes missing and I get other CBC stations instead. I used to be able to say play CBC Radio 1 St. Johns and get it. 11:19 PM. This issue is probably a result of a places level of network connectivity. 10:24 PM Recognizing this may warrant a dive into specific IP data, its always a good idea to enlist help at this point. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Make sure the music provider you're trying to play music from is supported onspeakers or displays in your location. It only showed me if I asked. You can use the "send feedback" command to contact Google. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. Google is playing the wrong NPR station In my town there are two NPR stations, KUAR and KLRE. Enter the radio station in the search box by call sign (WHOG) and station number or frequency (95.7) and tap Search. Is there a master list somewhere to figure out the commands for any station? Original story (published on April 12, 2021) follows: If you listen to radio on your smartphone, you probably use the TuneIn app to do so. Tap Assistant settings then tap Your data in the Assistant. For example, Pandora music will stop playing on your Google Home if you start streaming from your computer at the same time it's streaming through Google Home. Its certainly annoying to start commanding a phone instead of the Home device, or both at the same time. If youre still experiencing issues for some reason. If you have a new Nest device, you have to link third-party services like Spotify before they will play. Also add the city that the station is licensed to. Please provide a valid email address to continue. You do not have permission to remove this product association. This will often solve problems with the app freezing. It provides tips and troubleshooting steps too. Open the home tab by tapping the icon of a home on the bottom left corner of the app. That's the only connection I can think of. Then I click Cast inside Chrome menu, and I choose the device. I made a shortcut for this exact situation by adding Play KUAR from Tunein radio. Hope this helps someone. Smart home devices have come a long way over the past few years. Try unplugging the Home, waiting for a minute, and plugging it back in. I thought I had solved it but no luck. If so, music will stop playing on Google Home if the same account starts streaming on a different Home device, phone, computer, TV, etc. Check and make sure the Homes mic is on after all, it could have been accidentally turned off. For the most part, the service works fine although it does go down or stops working at times for all users, which is common for such applications so theres nothing to worry about. 01-25-2022 What type of Google Home/Nest device do you have? It would help a lot if you could factory reset just one Nest speaker for us to test it out and see what happens. Thanks. Posted by 3 days ago. This question has been posted on that forum at least twice and either ignored or given a totally unhelpful answer. There could be interference or other issues with the current position. And, when I ask for "CBC Radio One London, Ontario" I get CBC Radio One Thunder Bay . Try moving it away from TVs, radios, and other vibration sources. Home devices are known to randomly speak up, even if someone hasnt actually activated them. Yes, it is still playing the HD2 version of the station as opposed to the HD1, even using the correct station call sign. Playing other TuneIn stations on the Sonos One by saying "Hey Google, play (station name)" seems to work fine in a few other tests. I think its called CBC Radio 1 Gander-Grand-Falls. Google Home recently learned to recognize. 06:35 pm (IST): Users are again reporting (1, 2, 3) an issue where some TuneIn stations are not working on Google Home. Does the same issue happen when you use the Google Assistant app on your phone/tablet? Confirm you're logged into your speaker or display with the correct Google Account. We're sorry for the inconvenience. I reached out to the radio station and they said they had others having the same problem. I have tried giving it a specific name in routines, but it doesnt wotk when i say to play that as an alarm. I have a station called Linkin Park. The NRL formed in 1998 as a joint partnership between the Australian Rugby League (ARL) and media giant News Corporation-controlled Super League, in the aftermath of the 1990s Super League war, in . Reboot the device the Home app is on. Is it happening when you have them play individually or are your Nest speakers on a speaker group? In case, any other development catches our sight, well share. Beyond giving you remote control of your outlets, many smart plugs allow you to set timers or monitor your electricity usage. When asking Google to play the radio, I stretched out the word raaaaadio - and said, "Hey Google, play CBC raaaaaadio 1". Sometimes plays wrong radio station. That works for me, but what is the point to use Google Home if is not working. It says they're not available or can't be played right now. Example:"Play 101.9 FM LA. Same here, doesn't work on my mini or Lenovo display, but okay on Assistant on my Android phone. Hi Jake. Yeah, 89.1 FM. I have a Google mini and the larger speaker. Does the same issue happen when you use the Google Assistant app on your phone/tablet. This action can help prevent frequent app freezes or crashes. But now it seems that some Google Home users are reporting that TuneIn has stopped working on their devices recently. Yes, this is the same as I'm experiencing. For me, I am in Washington state and I say, Hey Google, play 95.7 The Jet on IHeartRadio.95.7 The Jet is a 70s/80s/90s hit station. The best Google Assistant-compatible devices, Try rebooting the device. May start looking at homes there. Hope the previous post helped. But when i ask it to play that same radio as an alarm, it . google home devices plays the wrong radio station, For a time, the same was happening with BBC Radio 2 which kept playing the Welsh version of same channel, but that doesnt happen anymore. Specifying a home address may make a difference, as it tells the app your exact location. @Juniisn't it more likely my issue is the same as everyone else's here? Its set to TuneIn. Select the station from the results and tap to Play. If I askk for BBC Radio 4 it palys BBC radio 4 extra on Tune in, if however I ask for BBC radio on a pseaker group it play the correct station via BBC sounds. While users await an official fix for the seemingly unfixable problem, theres a workaround shared by a user that you can try out for yourself too.