Why am I going to have to go to to your store to get my weekly special circular? 6932 West Central Ave, Toledo, OH 43617. this item is currently being modified/updated by the task: derive . Unfortunately, I collect s.S. December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. Cross contamination can and does happen. I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. Get go in Washington PA on Wylie ave.. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. I then went to the customer service desk and asked for a manager. Giant Eagle Grocery - CentralPercentum GetGo. Store associates think that they own the grocery world. Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: Mandates are NOT law! I noticed I had an item that had to be removed from my bill. I am first off disappointed by the new renovation. We cannot discuss details around this or any situation that may be under investigation. I was then instructed during the last most recent time to call in at least 3 days in advance to give the pharmacy a heads up when my next prescription would be sent in by my doctors office to help with these stocking issues. your customer service is not customer friendly. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . Category Food & Beverages. Too bad. but 2. I like the meat because it's fresh but with these prices, I can't see paying for bags that don't hold up til you get out of the store. The associate was extremely rude to me. For further assistance, please reach out to them directly. Giant Eagle has extremely terrible customer service. Outrageous. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. I explained exactly as above and as she is my child - its really no ones business. Information provided by various external sources. I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility. It goes against our guidelines to offer incentives for reviews. Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. Maybe Pittsburgh City Council can wake you up. Desired outcome: No, it is too hard for them to comprehend. I will use Rite Aid that does care about the patients well-being, does not let prescriptions expire and notifies the patient when the prescriptions are ready or if there is a problem with a refill. She still refused. The people are wonderful & very helpful! Like im bothe ring you! I love Giant Eagle Curbside Pickup. On pick up on Dec17 prices increased. The service has always been rude, but now they have become even worse. Desired outcome: Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. Very abrasive. THERE was a sign on the freezer door easily found stating the sale price..meanwhile my price was adjusted on the chicen tenders and my id checked fir the wine. Desired outcome: I can not reply to emails. . The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! Not a good look for Giant Eagle. Recent Google Reviews. At the time he was picking up the prescription he presented a transferred prescription coupon entitling us to $15 off of groceries, which was suppose to be put on our Giant Eagle rewards card. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. Check out machines worst than Kroger's attendent had to be called 4 times That they deliberately dont care to abide by the ADA law, or the Civil Rights Act of 1967. Even giant eagle employee get all the brake getgo employee do not have people to cover all the brakes from other stores. The Giant Eagle Pharmacy - specifically in New Castle, PA on Butler does not consider the patients health or wellbeing. When prescribed an injectable medication it is obvious that needles should accompany the medicine, Right! The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review Desired outcome: Fresh food. Desired outcome: When are you guys gonna get the a2 milk? I mean every one. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. The Pharmacist & Staff are very professional & friendly. We use dedicated people and clever technology to safeguard our platform. Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. Wasn't willing to help and nor was her co-worker Sandy. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. Something needs to be done about the unstaffing at the Giant Eagle Pharmacy in the Tarentum Rd Newkensington location . 814-734-5036 Giant Eagle Pharmacy. Flu shots are only available from 10a-6p. Every time we try calling to get scrips refilled encluding many times in the past as well as yesterday and this morning I haven't been able to get anyone on the phone . AND i understand some giant eagle's are charging for those bags! Giant Eagle has extremely terrible customer service. Further, The stores take no responsibility for alcohol consumption in their stores. Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. His hair looks like it hasn't been washed out combed in MONTHS. Hello, The next best thing would be some sort of response just so I know you are aware of my issue. Quick Look: Dead Rising 3: Operation Broken Eagle by Giant Bomb. It's unbelievably immoral and despicable! I had purchased a head of lettuce only to bring it home and opened it to find that it was covered to the core with black moldy looking dirt. Desired outcome: Tip for consumers:Please be nice to the people that serve you. Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. If I had of known that it was spayed on a piece of paper (edible or not) I would have NEVER ordered it. She said too bad, you need to wear a mask or we can't check you out. We're also your destination for cooking, entertainment, living, and saving tips, advice, and information. Then I either stand and wait for half an hour or have to come back another day. This review was chosen algorithmically as the most valued customer feedback. I wondered why she was on the floor at all if she was not going to help and was a getgo employee regardless if cashier or not! I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. Don't shop in Brooklyn ohio store especially when buying a sub sandwich. Category Food & Beverages. This is unacceptable. Giant Eagle Company. i don't have a complaint as much as need advice. We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. Ripoff Report Needs Your Help! We had ordered two made to order coffees, one hot and one iced. Share your photos and videos with others to prove the truth of your words. It's already been renovated so I guess bringing back products that are no longer sold. After picking up the order, I realized that none of the substitutions or the additional item were there. Early History. Giant Eagle's Customer Service is despicable! I paid for a SHOWROOM car wash and parts of my car weren't even touched! That's right I said, "wanted to fight" me, a customer for wanting to receive needles when I get my medication. It always smells bad. I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. In hopes to fix this issue for me and other customers for future. Good MorningThe consumer's request was filled in December, however, it appears they never received it. Made formal complaint with Customer Care. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Can the consumer advise which location she is referencing? I cooked it on my grill as I usually do, and found it to be tough and certainly not Prime. This does make sense because she did pay the $125 to Giant Eagle and with the proof of the receipt, the approval slip and the actual damaged card she should have ay the very least been given a replacement Lyft card if not as a courtesy more as a legality which I am sure can be proven as I am looking into this matter further. The clerk then refused to let me buy the vodka stating that she had to card my daughter because we walked in together and discussed the purchase. Since the COVID 19 crisis began, I have noticed that the employees at Giant Eagle have surpassed their typical miserable service. Columbia Sportswear I even ask someone to get one out for me but they would not. At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. They finally got their prescription and we pulled up to find a shade pulled that said they were closed, drive thru, and they were short staffed. I get another sticker for my window. Customer care is no care Good meat but bags break and prices are too high, Wide selection, pretty good produce and meats, average quality store brand items. Disgusted I found a grey looking mealworm. This has not been a one-time thing, this has been an ongoing issue with me complaining to corporate GE and yet nothing has been done about it. Then I called. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. Shed light on the availability of medication needs brought to someones attention. This is unacceptable. I'll have to find another establishment for my future meat needs. Complaint from Giantbythesea on 17 February 2023 about Giant Food Stores in category Supermarkets / Grocery Stores Giant Food 6289, 2104 Van Reed Road, West Lawn, Feb. 7: 12 violations. refund or operable gift cards, Bought these yesterday and they are all soft, not crispy and all the packages in the store are just like the one I bought. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. Anyone can write a Trustpilot review. Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. Giant Eagle Supermarket, 2365 E State St, Hermitage, PA 16148, USA. Get the food ad on the mailers. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . I will write and call to everyone I can to let them know how horribly I was treated. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission!UPDATE:Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. For the price I paid, I am very disappointed in the quality. And bugs. Giant Eagle released a new "myperks" program that simplifies the way you earn and redeem perks. Giant Eagle Grocery Store Hours and Location info near Indianapolis. Spacious and very clean store. GAS. What happened to integrity and company loyalty. When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. Submitting a response indicates a willingness to work with customers to make things right. A multibillion dollar company has scammed a consumer out of $200 Desired outcome: We spoke to the consumer today and they provided an updated mailing address for the request. I took the paper back to Giant Eagle the next day and they told me that it was an edible image on the cake. Customer Reviews are not used in the calculation of BBB Rating, i called giant eagle today at 1pm i asked to fill my meds, he called back and left a message and stated only one could not be refilled, and that they must call my doctor, however when i arrived to pick up my meds, they only had one ready, i stated where is my vitamin b vitamin d, metropol and my blood pressure meds, i went back and forth with them and Phil and Annie are telling me that i have not filled any of my medication since January 22, 22, i advised them that i have filled with then for 15 years and i have always filled my meds every 30 days, they told me i was lying, i then begin recording them, then she finally says you filled in 10/22, i said okay i received a 90 day supply, however all my scripts per them had expired, so why did they not reach out to my doctor to renew my meds, the pharmacy tells me the only way she can find my meds is if I have the rx number and can i look for it, i said that's not my job, i said can you give me a couple of pills because my blood pressure is high and i do not feel well, she refused to give me a couple of my blood pressure meds, I said to Annie this could prevent me from having a stroke or heart attack and she refused. I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. Find 477 listings related to Giant Eagle Grocery in Washburn on YP.com. Is this your company? I would highly recommend shopping here. Please get rid of this person. One gift card was able to be redeemed on fuel, the other two continuously were said to have a zero balance even though they had never been used. Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. Phone number +1 724-942-2802. 108 total complaints in the last 3 years. Need a loyalty card to self check out Distribution Coordinator (Current Employee) - Freedom, PA - November 10, 2019. They can't because it's simply laziness. Our partners at the Trib said the move has When you get there, your groceries are ready. I have been texted to pick up medication and then told upon arrival it needed authorized and they would contact me when completed. I was told I would hear back in 2 to 3 weeks. i had over one dollar on the advantage card for fuel perks for gas. My 18 year old daughter was with me and we went into the liquor part of the store to get vodka because my 26 year old niece likes vodka. I have made 3 complaints to your service department about the condition of your in store wheelchair. Also, why did i not earn perks on Dec. 17 and Dec. 22? Giant Eagle reviews & complaints. BBB is here to help. 5.0. If y'all know what store this is then you know what goes on there. Nov 25, 2022, 12:13 PM PST The apple turnovers were made with mushy applesauce and were tasteless. We would like to apologize for the consumers experience at the Stelzer location. Either the employees/attendants don't understand because they make big issues of either money up front or "How much gas". The kitchen manager needs fired. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. Ripoff Report on: Giant Eagle - Giant eagle metabank visa paypower prepaid card vermilion ohio. We would like to show you a description here but the site won't allow us. Giant Eagle, Inc. The other guy behind counter was rude also. 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . Every time I show up to pick one up they say I owe money and I say no you have to run it through two insurances when people have two insurances and they say oh. The cake had an image I had selected from your website. The drive thru at Giant Eagle in Washington Pa. 15301 is absolutely in need of rules and regulations. Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. BBB Business Profiles are subject to change at any time. Poor quality produce for the price Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. Shed light on the availability of medication needs brought to someones attention. Giant Eagle and Toronto-based Flashfood launched the program at 34 locations in 2021. So i activated an offer for spend $150 get $10 bonus. 2023 Trustpilot, Inc. All rights reserved. It was a gift for a friend who's car had been taken to the repair shop for an indefinite period of time. This is right after Christmas. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. I never got it and spent $212.13 i can see. And their Apple Seiter tops are always smashed in. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. There is no answer over the weekend, so when I get ready to start the fight again on Monday, I check my $100 cards and showing on my app one has a balance of $0 and the other has a balance of $2.28. It was never added on. My husband and I tried to eat it but ended up throwing most of it away. Put prices on product instead of bar code or make sure bar code is right. Giant Eagle.. Canfield Ohio all that "but COVID" bull$#*! Country fried steak & eggs were. I did in multiple. Total waste of nearly $10. I have 3 children ,2 of which are very sick . This will surely increase the credibility of your complaint. 8% of Giant Eagle employees are Hispanic or Latino. Giant Eagle carries a vast array of groceries and features a full-service pharmacy, bakery, dry cleaners, deli, and cheese shop. This is not the 1st time this has happened to me. I have not been able to use them, so I automatically open my bank account because I thought that I received the refund, but nothing. I was contacted by giant Eagle later that day saying there was a problem with my payment and to bring my card with me when I pick up my order up. I have been having reoccurring issues with medication not being in stock at this pharmacy over the last year. And who in the hell can even see tiny print on the smartphone. This is over a $300 charge. thanks for the listen. It's so fast and easy. I am actually highly disgusted with this kind of customer service and hope this won't continue . On Monday, September 19, I purchased what was supposed to be a USDA Prime NY Strip steak @~$21/lb. I have been in the consumer rating business for many years and never seen it as bad as this before. For those that need immediate medicine like insulin or inhalers for lung issues, it's a matter of life or death. 0 Views . They are not the only game in town. Theres no reason I should be getting the runaround like this from a big company like this. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . Disability and food assistance, so every penny counts. I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane. Went to service desk Gm came right out listed to me briefly and started walking away and yelling fir the employee to comeover..my voice was loud and iasked him not to walk away was done yet i made these pointsnever enough cashires or lanes openthey make you wait for ever to pay, if im bagging and cashiering which im NOT COMPENSARED FOR ITS BEYOND BELIEF WHEN AN ATTENDANT IS RUDE AND WALKS AWAY WITHOUT FIXING THE PROBLEMAND YOUR PAYING PREMIUM PRICES THROUGH OUT THE STORE! PITTSBURGH Giant Eagle is giving more shoppers a chance at buying discounted food to prevent waste. I will not shop at this store again and will encourage others to not shop here as well. I've waited over an hour in drive thru because people drop off their scripts and sit there and wait, holding up the lines extremely bad. " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons Pros & Cons are excerpts from user reviews. Please update the website to indicate when a service is not available during regular business hours. Procedure is simple and painless and the staff is ALWAYS pleasant. UPMC employees were notified that flu shots could be administered by any Giant Eagle Pharmacy on a walk-in basis. Learn how the rating is calculated 1 complaint. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! Digital coupons only STINK! Even the store manager was unaware that flu shot hours were limited! 228 in Cranberry Township PA (the one by Target not out toward Mars). I have been contacting them for several days now, and I feel like theyre giving me the runaround. I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, I went giant eagle to pick up some wine 5:45 pm. I placed an online order on December 23, 2022. I was very upset. Thank you. They are not authored by Glassdoor. They formed a company called "Eagle Grocery.". I gave this store a lot of business - Never Again! Learn how the rating is calculated 1 complaint. Read full review of Giant Eagle and 1 comment. When we first started curbside we called customers after their orders were shopped to go over substitutions and out of stocks. We have researched this matter and added thecoupon to the consumers advantage card. everytime i go theirs always issues! X . Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. BBB Business Profiles generally cover a three-year reporting period. To the point when the customers would just straight up insult the shoppers. I have the unused gift card and proof of purchase. I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. Unbelievable. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Then i was told i needed to spend $30 in 1 trip and $150 in total for the month. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: The previous croissants were flaky and buttery, as they should be, but the recent ones were doughy and bready. I purchased chicken salad Giant Eagle last night, 9-28-18. Thank you for contact support. Giant Eagle, Inc. Diesel Mechanic Review. Tip for consumers:Provide customer satisfaction and a smile. The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. I fought over the phone and through email for 2 weeks, when I asked for a refund. Pay for this replacement part that your car wash broke. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Team Leader Review. " very flexible schedule, good management " (in 135 reviews) " I've worked at Giant Eagle a long time " (in 103 reviews) Cons. We pulled up behind a car and waited 20 minutes! I have been a customer for Giant Eagle for a very very long time. Posted by giant eagle erie pa yorktown on Thursday, March 2, 2023. Review Of Franks Restaurant Hudson Fl 2023 . File a complaint. Now, after months of working, somebody in corporate had this grand idea of letting the customers text the shoppers while their orders are being shopped. This is the email I received 12/14/22: Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. Giant Eagle is the business that sold me the defective gift card. Working hours Thu 6:00 am - 10:00 pm Tue 6:00 am - 10:00 pm Wed 6:00 am - 10:00 pm . Thank you for your time. Was looking forward to these, I bought them In the past and fell in love with them. comment. Be the first to write a review for Giant Eagle Supermarket. and come shop your damn groceries yourself and $#*! I have proof in black-and-white.