Information and guidance about COVID-19 is available at coronavirus.gov. Fax: (212) 908-9035, Phone: (415) 355-2740 (404) 974-9417 Address. OIG_WEBCOMMENTS@epa.gov (Use the subject "Suggestions for Audits") Phone. (Recommendation 8), The Inspector General should develop and implement a process to provide regular training and support for staff and supervisors so that they can consistently apply the organization's performance management policy, once DHS OIG develops and implements an updated performance management policy. Sam Nunn Federal Building The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. Appointment notices will include more instructions for visiting USCIS facilities. Citizenship And Immigration Services Ombudsman, State Homeland Security and Emergency Services, This page was not helpful because the content. In February 2022, officials said that DHS OIG's Office of Innovation has implemented a shared tracking tool for monitoring tasks related to GAO's recommendations. OA - Boston 408 Atlantic Avenue Room 330 JFW Federal Building Boston, MA 02110 (617) 223-8640 Region covers Alabama, Florida, Georgia, Mississippi, South Carolina, Puerto Rico and the Virgin Islands. GAO was asked to review DHS OIG's management and operations. Media inquiries and department press contacts. The OIG focuses our oversight on DHS core mission areas: Whistleblower Retaliation Reports of Investigation, Reasonable Accommodations Request Intake Form. The other policy would establish the DHS OIG quality control and assurance program. Region 1 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. In November 2021, DHS OIG institutionalized this expectation by revising its project proposal form to include the proposed standards for the work, and the options on this form are limited to government auditing standards and CIGIE standards for inspections and evaluation. Report Incidents In January 2023, DHS OIG issued an updated report review directive. An official website of the United States government. We will continue to monitor DHS OIG's efforts to address this recommendation. 2400 N Lincoln Boulevard 245 Murray Lane SW They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans). In September 2022, DHS OIG officials said that they are in the process of drafting policies that will establish the organization-wide quality assurance program. Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue > About In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. As noted in our recommendation, the annual work planning process should be part of a risk-based planning system, the first step of which is assessing the nature, scope, and inherent risks of DHS programs. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. Myra Hamilton, Acting Regional Inspector General for Audit and Assistant Regional Inspector General for Audit, New York City Regional Office (New York), Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania). COVID-19 Weekly Update 3-1-2023 03/01/2023 . Implementing this directive, including tracking the time frames in each step, will provide DHS OIG information to help ensure their processes support timely report completion. 794.7788 401 W. Peachtree Street N.W. 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. Region covers Arkansas, Louisiana, Oklahoma, and Texas. Menu; Search; En Espaol; HHS Region 9 - San Francisco directly serves state and local organizations in Arizona, California, Hawaii, Nevada, American Samoa, Commonwealth of the Northern Mariana Islands, Federated States of Micronesia, Guam, Marshall Islands, and Republic of Palau. DHS OIG agreed with this recommendation. (LockA locked padlock) Department of Homeland Security Main Navigation. U.S. Department of Health & Human Services Espaol 1-401-272-8090. Whistleblower Retaliation Reports of Investigation, Former FBI Special Agent Sentenced to 6 Years in Prison for Accepting Bribes Paid by Attorney Linked to Organized Crime Figure, Colorado Man Sentenced to Federal Prison for Role in Money Laundering Conspiracy, Fort Bend County woman accused of stealing COVID relief funds, Morgan City Woman Convicted by Lafayette Jury of Conspiracy to Commit Wire Fraud, Documented gang member sent to prison for sex trafficking, Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana, Secret Service and ICE Did Not Always Adhere to Statute and Policies Governing Use of Cell-Site Simulators - Law Enforcement Sensitive (REDACTED), FEMA Should Improve Controls to Restrict Unauthorized Access to Its Systems and Information, DHS Grants and Contracts Awarded through Other Than Full and Open Competition Fiscal Year 2022, FEMA Did Not Provide Sufficient Oversight of Project Airbridge, Reasonable Accommodations Request Intake Form. Philadelphia, PA 19107 In September 2022, officials said they were reviewing a final gap analysis report from NAPA and expect to complete the workforce plan by December 2022. Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin Region 6 - Dallas Arkansas, Louisiana, New Mexico, Oklahoma, and Texas Region 7 - Kansas City Iowa, Kansas, Missouri, and Nebraska Region 8 - Denver Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming Region 9 - San Francisco (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. (LockA locked padlock) Call 1-855-503-SAFE (7233) if you suspect abuse or neglect of an adult or child. In January 2022, DHS OIG provided official notification to DHS of their implementation of the new process, and this notification included a template for how DHS OIG will document disposition of technical comments. or https:// means youve safely connected to the .gov website. You can also contact one of our investigative regional or field offices during regular business hours. Fax: (713) 718-4706, Phone: (818) 863-1901 Secure .gov websites use HTTPS We employ more than 1,750 dedicated professionals comprised of auditors, investigators, evaluators, and support personnel. We separately recommended that DHS OIG develop and implement such a risk assessment process (Recommendation 2). Drive transformative change to improve DHS programs and operations and promote a safer homeland. . In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. OIG officials noted that the information is accessible to all staff to inform proposals for new work and that they plan to add more information to the dashboard in the future. Denver Field Office - Colorado 1244 Speer Blvd., Suite 604A Denver, CO 80204 (303) 844-0058 Dana McKay, Assistant Special Agent in Charge Phoenix Field Office - Arizona 2700 North Central Avenue, Suite 300 Phoenix, AZ 85004 (602) 507-6180 Damian White, Resident Agent in Charge Southeastern Region (Recommendation 11), The Inspector General should implement a process for developing, reviewing, approving, and managing its organizational policies. The Office of Innovation has cataloged organization policies and the corresponding responsible offices. About DHS Contact Us DHS Mailing Address DHS Mailing Address Information on how to send mail to the Department of Homeland Security. In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. We will continue to monitor and will assess implementation, including DHS's perspective on the standardization of the process. Fax: (303) 864-2004, Phone: (215) 717-2980 A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. In the fall of 2022, DHS OIG issued its FY 2022 annual performance report and provided us with its FY 2023 annual performance plan and a strategic implementation plan to cover FY 2023-2026. The Wannamaker Building We also recommended that DHS OIG evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities (Recommendation 10). Check-In Office. Operational and Support Components Department Leadership Biographies Lisa Robinson, Assistant Regional Inspector General for Audit, New York City Regional Office (New York) Doral Hill, Assistant Regional Inspector General for Audit, Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania) DHS OIG has made progress in developing these key organizational performance management documents in recent years. (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. We prefer you use our Hotline Allegation Form, which allows you to report allegations in detail and to include relevant documents and other evidence. An official website of the United States government. Region 3 The directive includes reviewer roles, responsibilities and time frames for draft and final products (reports and management alerts). Fax: (415) 355-2731, Phone: (520) 620-7390 They noted that this Risk Register is undergoing leadership review. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. In August 2021, DHS OIG officials said that they are developing a process to ensure that work from the Office of Audits and the Office of Inspections and Evaluations is regularly assessed and that such work is conducted according to the appropriate standards. HHS Region 3 - Philadelphia directly serves state and local organizations in Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, and West Virginia. 230 South Dearborn Suite 3964 Information and guidance about COVID-19 is available at coronavirus.gov. Published: Jun 03, 2021. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Region 2 HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. Selina Boyd , Regional Inspector General for Audit He provides executive level leadership to headquarters and the field, including three regions, 20 LE/FAMS field offices, the Visible Intermodal Prevention and Response Program, and senior-level training staff detailed to the TSA Academy, the LE/FAMS . (214) 661-9530 Fax: (609) 989-2213, Phone: (212) 908-9001 (Recommendation 15), The Inspector General should develop and implement a process to ensure that DHS OIG's internal quality assurance reviews are comprehensive and that these reviews regularly assess Office of Audits and Office of Special Reviews and Evaluations work that is conducted according to each of (1) audit; (2) inspection and evaluation; and (3) other standards or authorities. HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. 1999 Bryan Street, Suite 1440 Washington, DC 20230 202. DHS Office of Inspector General MAIN NUMBER: 202-981-6000 MAILING ADDRESS: Office of Inspector General/MAIL STOP 0305 Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 DHS OIG Hotline Information: Report Corruption, Fraud, Waste, Abuse, Mismanagement Or Misconduct Allegation Form (Preferred) TOLLFREE: 1-800-323-8603 Secure .gov websites use HTTPS To reschedule your appointment with an asylum office, please follow the instructions in your interview notice. 126 Northpoint Drive Houston, TX 77060 United States (281) 774-4816. We can help at (405) 522-5050. > Agencies A lock U.S. Department of Health & Human Services 200 Independence Avenue, S.W. Yes No State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. HHS-OIG is the largest inspector general's office in the Federal Government, with more than 1,600 employees dedicated to government oversight, combating fraud, waste and abuse and to improving the efficiency of HHS programs. For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. A .gov website belongs to an official government organization in the United States. However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. To contact a specific location of the Office of Audit, refer to the specific locations listed in "Our Locations" below. DHS Office Locations DHS Office Locations Skip the trip, apply online! DHS OIG agreed with this recommendation. TTY 1-800-745-5555. HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. This office is critical for ensuring independent and objective oversight of DHS. > About An official website of the United States government. Southernwestern Region The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. These practices include (1) ensuring top leadership drives the transformation, (2) setting implementation goals and a timeline, (3) dedicating an implementation team to manage the transformation process, and (4) involving employees to obtain their ideas and gain their ownership for the transformation. 200 Independence Avenue, S.W. Fax: (202) 616-4532, Phone: (202) 616-0645 (LockA locked padlock) We will continue to monitor DHS OIG's efforts to address this recommendation, including the use of time frame data to assess and report on annual performance over time. Ben Sanders, Assistant Regional Inspector General for Audit (Recommendation 17), The Inspector General should develop and implement a process to ensure that program offices consistently use DHS OIG's data system to track project milestones. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Fax: Fax: (818) 863-1919, Phone: (954) 496-8178 I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. Yes No field office Share. Field Office Phone Number; ATLANTA FIELD OFFICE: 404-331-6111: BALTIMORE FIELD OFFICE: 443-263-1000: BIRMINGHAM FIELD OFFICE: 205-731-1144: BOSTON FIELD OFFICE: 617-565-5640: BUFFALO FIELD OFFICE: 716-551-4401: CHARLOTTE FIELD OFFICE: 704-442-8370: CHICAGO FIELD OFFICE . In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. (202) 566-2549. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. (Recommendation 7), The Inspector General should develop and implement an updated performance management policy. Subsequently, through a contract with the National Academy of Public Administration (NAPA), DHS OIG implemented a strategic planning process outlined by NAPA to produce its FY 2022-2026 strategic plan, issued in July 2021. Courthouse & Federal Bldg.915 Lafayette Blvd.Room 322Bridgeport, CT 06604 . We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. NOTE: If you choose to file a complaint via the mail and include documents supporting your allegation, do not send original documents, as they will not be returned. (Recommendation 20), As the Inspector General takes steps to implement recommendations in this reportand in doing so, transform the organization's management and operationsthe Inspector General should follow key organizational transformation practices. Please direct all media and/or general information inquiries to OPA. Washington, D.C. 20201 We will continue to monitor DHS OIG's efforts to address this recommendation. works collaboratively with other components to develop appropriate enforcement actions and recommend fixes to aspects of HHS programs vulnerable to fraud. See how the Department of Homeland Security and all of its component agencies are organized by exploring the Organizational Chart. Preventing Terrorism and Enhancing Security; Enforcing and Administering Our Immigration Laws; Funds Recovered /Deobligated:$12,914,996, Recoveries, Fines,Restitution, Asset Forfeiture:$71,793,867, Investigations Referred to Prosecution:95. DHS OIG leaders discussed the ways in which they utilize the dashboard for high-level and individual project management, and how their routine use of the dashboard prioritizes timely and consistent data entry. Official websites use .gov It has operated for 4 of the last 6 years, including 2020, without a strategic plan. Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. (Recommendation 9), The Inspector General should evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities, once DHS OIG establishes them in its strategic plan. DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. Officials demonstrated the dashboard's capabilities-such as visualizing comparisons of current project timelines against standardized goals based on project type (e.g., audit, inspection/evaluation). HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. The Office of Innovation is considering and incorporating other offices' comments, and will subsequently provide the policy for leadership review. Menu; Search; En Espaol; With 14 offices investigating border matters, OIG is well-positioned to address border corruption cases. The Inspector General has appointed an executive sponsor to lead implementation of each of our recommendations. Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. Relator knew that management was assuming each camera had a 90 degree field of view. GAO reviewed DHS OIG management and operations from fiscal year 2015 through fiscal year 2020. Vacant, Regional Inspector General for Audit Region covers Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Nebraska, North Dakota, South Dakota, Tennessee, and Wisconsin. Eastern Region In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. In October 2022, officials demonstrated new features in the dashboard and discussed plans for additional features. The Secretarys Regional Directors ensure the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. > Agencies This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. Children and Youth Our diverse team of oversight professionals are . Please indicate in this section if you have filed your complaint with any other office, to include other Inspector General offices, and your Congressperson. Answers to the most frequently asked question about DHS and its programs. OIG is headquartered in Washington, DC, and has three regional offices. Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. By conducting work under these established standards, DHS OIG can ensure that its work adheres to federal OIG standards of independence, due professional care, and quality assurance. Office of Inspector General - U.S. Department of Labor OFFICE OF INSPECTOR GENERAL Report waste, fraud, and abuse to the OIG Contact OIG Hotline 202.693.6999 800.347.3756 Fax: 202.693.7020 www.oig.dol.gov OIG Testimony Before House Committee on Ways and Means OIG Investigations Newsletter XLIII October 1, 2022 - November 30, 2022 In September 2021, DHS OIG provided us with updated guidance documents that address professional standards and compliance statements. This report addresses the extent to which DHS OIG adheres to professional standards and key practices in its management and operations, among other objectives. Home In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. Share sensitive information only on official, secure websites. Fax. DHS OIG agreed with this recommendation. About Us . In addition to routine management, DHS OIG uses the data from the dashboard to assess OIG's performance against an annual performance measure for project timeliness. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. Sacramento Regional Office (California) Fax: (313) 226-4006, Phone: (915) 745-1654 New York, NY 10005 several of OIG's 31 field locations to assist in investigating CBP-related employee misconduct allegations. Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions 100 Penn Square East, Suite 502 Room 4436, Washington, DC 20220 (202) 622-1090 (202) 622-2151. When possible, please use the following links and phone numbers when contacting the OIG: Hotline: Online Form 1-800-347-3756 Media and Congressional Inquiries: LaborOIGinfo@oig.dol.gov 202-693-7100 Members of the press who wish to be notified about OIG work, please email us at LaborOIGInfo@oig.dol.gov . The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. Return to top. During fiscal years 2012 and 2013, the Department of Homeland Security's (DHS) Office of Inspector General (OIG) issued 361 audit and inspection reports that collectively cover key components, management challenges identified by the OIG, and relevant high-risk areas identified by GAO. Information on how to send mail to the Department of Homeland Security. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Michele Weaver-Dugan, Regional Inspector General for Audit Western Region To make suggestions for audits, please contact us via one of the following methods: Suggestion Methods. With the implementation of this dashboard, DHS OIG leaders are better positioned to understand project time frames and strategically target any efforts to shorten time frames, ensuring that DHS OIG's work contributes to timely oversight. In January 2022, DHS OIG officials said that through NAPA, they have conducted research to identify best practices and model succession plans in the OIG community and they had begun to draft a workforce plan. (215) 656-6900 1-401-421-7005. DHS OIG agreed with this recommendation. DHS OIG agreed with this recommendation. coordinates with the Department of Justice and other law enforcement authorities to leverage resources and fraud-fighting efforts; provides protective services to the HHS Secretary and participates in public safety and security management activities; and. If you have contacted other . We will continue to monitor DHS OIG's efforts to address this recommendation. I was also the lead tech agent for the Albany, NY . The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities. DHS OIG agreed with this recommendation. Official websites use .gov Visit www.okdhslive.org to apply for or receive information about assistance including Energy Assistance, Supplemental Nutrition Assistance Program (Food Stamps), and Temporary Assistance for Needy Families. Return to top. Official websites use .gov DHS OIG agreed with this recommendation. The headquarters also houses the main administrative and support staff . 245 Murray Lane SW (Recommendation 13), The Inspector General should develop and implement guidance to govern how Office of Audits or Office of Special Reviews and Evaluations work that does not adhere to (1) government auditing standards for audits or (2) CIGIE standards for inspections and evaluations is to be planned, completed, and reported. To see your OKDHS case information plus Child Support and Foster Parenting, you can visitwww.okbenefits.org. An official website of the United States government.