With account paid and settled. he said this was a bill collection agency. For visitors with visual disabilities, access to this website, including our FICO Data Privacy Policy, is available through assistive technologies, such as BrowseAloud, JAWS, VoiceOver, Narrator, ChromeVox, and Window-Eyes. We also do not buy debts the debt that you may owe is still owned by the original creditor. This is not correct as I owe no one anything or have any debt. |, Check your search kayConvergent Outsourcing, Inc. Who's crazy enough to start this website? Press question mark to learn the rest of the keyboard shortcuts. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. She will most likely say she will check with another department and get back to you. The letter needs to explain the reason for your late payment and why youre requesting removal. That said, about six months later I decided to clean this up. Sprint Trainer at Convergent Outsourcing . If you would like to see more Rip-off Reports on this company/individual, search here: Read more reports about Convergent Outsourcing, Inc. We believe in customer service and want to make it easy as possible for people to pay the debts they owe. Engage via Email. Maryland Residents: This agency is licensed as NMLS ID # 930053. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. They might say yes or no. For more information or to verify license status, visit the NMLS Consumer Access website at https://www.nmlsconsumeraccess.org/. Convergent Outsourcing, Inc Scam Collection for Sprint Renton Washington. Improving your credit takes time, but its worth it. Within 48 hours it was on my credit report dropping me almost 20 points. Can see right through this one. Thank you for visiting Convergent Outsourcing to make a payment on your account. We understand that collections is often an emotional and overwhelming process. They need to be investigated for fraud!!! Like it or not. Watch to learn more! Hello all. 2 years later they are contacting me saying I owe them money. Just updating my progress with Convergent. And lastly, seek counsel from a consumer protection attorney for a free consultation. Doubt they will remove it. They are more diverse with the types of debts they collect than most collection agencies. Unsubscribe easily. Offers may be subject to change without notice. Our content is intended to be used for general information purposes only. Payment FAQs How do I find my account number? Further information is available in our FICO Data Privacy Policy. Reddit and its partners use cookies and similar technologies to provide you with a better experience. And I owe them money. It may not be copied without the written permission of Ripoff Report. How do I know I can trust these reviews about Convergent (formerly ER Solutions, Inc.)? We sincerely hope this represents a satisfactory resolution to your concerns. Convergent Outsourcing is a debt collection agency that's been in business since 1950. I agree to Money's Terms of Use and Privacy Notice and consent to the processing of my personal information. If that happens then show proof your payment was to Sorint direct and it would be deleted. All Rights Reserved. The whole industry is designed around fear and harassment - yet collection agencies buy and sell your debt routinely. Then I tried to prompt it to let me talk to someone, & a recording came on that only said the name of the company & it hung up on me, I called at&t & they had no record whatsoever of me being a customer of theirs. Maryland Residents: This agency is licensed as NMLS ID # 930053. Collection companies typically only agree to this if you paid the debt and havent made any late payments since. I was told I owed Cox communications 200 dollars from over 5 years ago. Sent collection notice for a bill with a wireless provider I have never used. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.(sprint re-adding the collection is the unsure part), Not gonna say 100% but this is how it worked with T-Mo. Really think they have likely moved/moving to T-mo collection policies. I was making payments via automatic draft. She said to give them a call and try to settle for less with them. I got a letter stating I owed monies to Sprint. Dorado, PR 00646, Metro Office Park (Sales might work too, you just want someone who can take your payment). This one so contrived, premeditated, using a fake name and explanation. Corporate Advocacy Program: How to repair your business reputation. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. Whatever the reason, make sure youre sincere and friendly in your letter, as Convergent Outsourcing are unlikely to grant your request if youre demanding and angry. PLEASE HELP ME GET CONVERGENT OFF OF MY REPORT! Our company complies with the standards outlined in the FDCPA and values both professionalism and customer service. Thank you for visiting Convergent Outsourcing to make a payment on your account. Renton Washington, Convergent Outsourcing Inc. Galaxy Asset Purchasing, LLC Debt Settlement for credit card I never had Renton Washington, Convergent Outsourcing Inc Collection Fraud Houston Texas, Convergent Outsourcing Inc. Un-Reputable Collection company trying to rip me off. However, there may be instances where credit reporting agencies take a few weeks to provide updates. We have more than sixty years of experience in the debt collections industry, serving clients as a third-party partner for receivables management. Quick question! Tell us has your experience with this business or person been good? Seemed reasonable, but what a scam. Maryland Residents: This agency is licensed as NMLS ID # 930053. Convergent Outsourcing's other names The records of Verizon Wireless show that your balance of $38.63 is due in full. People would take advantge of it, skip a payment, and get a deletion. Rude! As Convergent Outsourcing, Inc., we operate as a third party debt collector for our clients. You can send a debt validation letter to Convergent Outsourcing asking it to confirm details of the debt, including: You can use a template if you need help writing your own letter. Convergent Outsourcing is one of America's leading collection agencies, adhering to the FDCPA's guidelines . I asked her if Convergent owned the debt. It often has more success because of its industry knowledge and negotiation tactics. When I left Sprint in late 2015, all my devices were sent to T-Mob as trade-ins. He said all he could do was put this note in my file. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This scenario has been reported to federal bureaus, Trustpilot, Resolver and now you. I've slowly over the past few years been getting some negative information removed from my credit report. Lots 81-82 Street C Convergent Outsourcing Sprint bill . Sprint "The level of success achieved by most businesses can be directly correlated to the extent success is attained within the contact . It was gone off my reports within 2-3 days. Convergent Outsourcing does not buy or own your debt. geez that hurt but the future right? All rights reserved. REBUTTAL BOX If you have a valid email address on file with us, you will receive a password-protected receipt via email. Convergent Outsourcing is one of Americas leading collection agencies. Contact. Englewood Cliffs New Jersey, CONVERGENT OUTSOURCING, INC. ATERSO01 They sent me a bill, stating I'm past due with Rbs Citizens, NA. Of course, things are a little different now after the pandemic. The debt collection process isnt perfect; reporting mistakes and lost information are common during the transfer of a debt from the original creditor to a debt collector. Sorry to hear. If reporting correctly, it can stay on reports for 7 years from DOFD. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! IF they said yes, it would be deleted, confirm with them again after paying. Learn more. More details on software and accessibility are available at WebAIM.org. I paid $834.26 directly to Sprint on July 5th and received a confirmation number of 123456789 for my payment. If you have an account with us, were here to help! Since I paid what I owed to Sprint how can they possibly own this debt? Many factors affect your FICO Scores and the interest rates you may receive. Enjoy reading our tips and recommendations. I told her I want the account removed and she said Sprint would REMOVE the account after paying CO. But we can send a letter out showing settled. Sprint as a matter of policy does not remove the bureau reporting for paid debt as this would violate their agreement with the agencies and the credit bureaus. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! They say Im past due in the amount of,$1,613.85. A translation and description of commonly-used debt collection terms is available in multiple languages on the New York City Department of Consumer and Worker Protections website, www.nyc.gov/dca. Convergent Outsourcing does not accept payment in exchange for credit deletion. But if you can work out a payment arrangement with them they leave you alone because it's no longer necessary to pursue you. The FDCPA prohibits a debt collector from engaging in specific forms of harassment, including: While Convergent Outsourcing claims to provide its representatives with FDCPA compliance training, its still possible for a representative to commit an infraction. You also are directed to manage your account at midlandcreditonline.com. Unbelievable!! We sent you several validation notices. I called sprint again and lady that I barely understood anything said that if i pay in full my account will go out from collections. The posting time indicated is Arizona local time. The agencies are much more likely to sue now then in the past, even over small debts. If that means pay in full, so be it. Was just about to apply for an apartment and bam, get hit with a collection the same amount of the ones I just paid off. You may try a GW campaign with OC. Originating in 1950, its current headquarters are in Renton, Washington. Typically, Convergent Outsourcing is a tough egg to crack. I ended up paying the entire balance through sprint in order to get account removed. Many factors affect your FICO Scores and the interest rates you may receive. It doesn't erase the existence of the debt. strict standards for business conduct. So I wonder what step to take to file a claim against this company. I told them I had never had an account with this place and have NEVER owed such an amount to anyone. If you have an account with us, we're here to help! Do I handle the debt through Convergent? We're available to help by phone at 1-800-444-8485 or online through our contact form. Renton Washington, Convergent Outsourcing Inc. Scam- Trying to collect a paid AT&T account from 16 years ago Renton Washington, Convergent Outsourcing, Inc. Renton Washington, Jefferson Capital Systems LLC Convergent Outsourcing Inc St. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. It's not like the person on the other end of the phone actually cares about you or your debt, or your problems. - You can ask them if you pay in full right now, will they delete the Convergent collection. One of our team members will walk you through the payment process and answer any questions you may have. :'(. We also understand that you may be hesitant to give your information over the phone or online. I am requesting that Convergent delete the tradelines on my credit report because I have paid the original creditor and they have no permissible purpose by law to report on my credit. Please contact the moderators of this subreddit if you have any questions or concerns. Arm yourself with this knowledge so you can negotiate with Convergent Outsourcing, or any other debt collector, confidently. Or, should I try to handle it through Sprint (since they own the debt). This company Is willing to settle for half of what they say I owe. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. The original creditor is Sprint (cell phone company). They are offering me a 50% settlement offer of, $806.93. I called Sprint to try set up payment but whenever i ask to pay and if account will be recalled they give me Convergent phone number to call. Learn more about Convergent Outsourcing or view your account with us online. Renton Washington, Convergent-Tex Convergent Outsourcing, Inc., a/k/a Midland Funding, LLC, d/b/a Midland Credit Management, Inc., in Los Angeles, CA 90060-0578 stating original Creditor - Capital One Bank (USA), N.A. Cloud Minnesota, Convergent Outsourcing, Inc. Bothersome Calls Apparently From Convergent Outsourcing Renton Washington, CONVERGENT OUTSOURCING. FICO, myFICO, Score Watch, The score lenders use, and The Score That Matters are trademarks or registered trademarks of Fair Isaac Corporation. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Learn more about how we make money. I have Experian to monitor all accounts and a few days ago received a call from Convergent Outsourcing from someone whose English was difficult to understand. Even if someone you speak to says no, try someone else or on another day. All FICO Score products made available on myFICO.com include a FICO Score 8, and may include additional FICO Score versions. So I paid them 2 payment Dec. And Jan they took out of my banking acc. I wouldn't bother paying or contacting Convergence at all, they will probably be no help. After calling they immediately brought it down to 1,000 but they said they will not pay to delete. Phone Number listed as (800) 282-2644; additional original listing: Credit One Bank, N.A. **FORWARD TO THEM A COPY OF YOUR CHAT TRANSCRIPT IF THE CSR SAID IT WOULD BE DELETED! Unsubscribe easily. For example, you may have a baby on the way or want to apply for a mortgage. which I'm still thrilled about-fact is had I paid my bill on time and not defaulted I wouldn't be trying to clear it up haha so it all worked out. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Companies across the United States contact us to help them recover debts. PRIVACY NOTICE: When you visit this website we collect your browsing activities on our site and use that information to analyze and research improvements to the website, and to our products and services. They are a scam. All rights reserved. They said according to sprints policy they cannot delete from the trade line. I have sent numerous validation letters and no response! I found out that Convergent Outsourcing, Inc. is a SCAMMER company. In business since 1950, Convergent is one of Americas leading collections agencies. Convergent Outsourcing, Inc. is a highly responsive, integrated customer engagement organization helping clients optimize relationships with their customers through enhanced, unified communication. As an accredited agency, all of our representatives are thoroughly trained on customer service and Fair Debt Collection Practices Act compliance. Press question mark to learn the rest of the keyboard shortcuts. I was so close to a derogatory free report. North Carolina Residents: This agency is licensed by the North Carolina Department of Insurance, Company Number: 119507691, 119500362, 119500979, 119500976, 119506893, 119507004, 119506891, 119506890, 119506889, California Residents: California license pending. Copyright 2001-document.write(new Date().getFullYear()) Fair Isaac Corporation. I just got an email from Convergent with a letter attached stating that they've requested all deletion of this trade line from all. It was founded in 1950 and currently has about 2,300 employees across 12 offices. Fair Isaac is not a credit repair organization as defined under federal or state law, including the Credit Repair Organizations Act. SAVE THE CHAT! Security Credit Services Listed a fraudulent account on my credit bureau report and won't fix it Renton Washington, Convergent Outsourcing, Inc. attempted to collect 475.00 for their client Paypal. The best way to prevent an old debt from affecting your future financial opportunities is to remove the collection entry from your credit report. Convergent Outsourcing Inc is a debt collection agency owned by Convergence Resource. My payment to CO is on the 15th of this month. Our clients the companies you originally incurred the debt with contract with us to follow up on and secure the outstanding debts you may owe them. - Make the payment with them through chat. Convergent Outsourcing help. After multiple calls, transfers, and explanations and explaining to each agent: THIS IS A FRAUDULENT CLAIM; AGENTS ALWAYS HANG UP ON ME WITHOUT RESOLUTION. Renton Washington, Bank Fraud, Credit Card Service, Collection Agency, Convergent Convergent Outsourcing Inc Sent me a notice stating they are gving me an opportunity to settle debt of $5,198.45 for the sum of $1819.46 Renton Washington, Convergent Outsourcing, Inc. Galaxy Asset Purchasing, LLC Sending Letters and calls for debt collections Renton Washington, Tempoe LLC Convergent Outsourcing Inc. A lady called me from Convergent outsourcing about a Dish Network account. If you are unsure whether we have your current information, call us to confirm that your email and mailing address are correct and request any necessary corrections. I disputed the claim and was told they would confirm with the company before any further actions took place. This is an attempt to collect a debt by a debt collector, and any information obtained will be used for that purpose. I want it removed entirely. I'm going to keep trying but need some insight or anyone with experience that has had success with a PFD. They're trying to collect $2,200.39 of which I have no idea what this is. All business will get complaints. It believes youre more likely to pay if youre desperate to get rid of it. If this is the case, consider contacting a professional credit repair company. Originating in 1950, its current headquarters are in Renton, Washington. FRAUD ALERT! Somehow before I did they bought the debt and are reporting it. If you have questions or need to make a change to your account. I made arrangement to pay for some equipment for renting it, I did not owe them any money. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. Maybe a pay for delete will help me save some money. Convergent Outsourcing, Inc. is a debt collection agency. When you receive the documentation from Convergent Outsourcing, review it carefully, and make a note of any inaccuracies. If so how did you proceed? If a CA buys a debt they can report as if they were the OC. Convergent Outsourcing, Inc. is a debt collection agency. Convergent is required to password lock receipts due to housing sensitive information. They are now reporting the account as $0 balance but refuse to remove the account . Be the first one to find this review helpful. Caller I.D. Copyright 1997-2023 Ripoff Report. He said he was looking for Teresa **. Convergent Outsourcing has many complaints against it on file with the Consumer Financial Protection Bureau and the Better Business Bureau, mostly regarding: These violate the Fair Trade Commission-mandated Fair Debt Collection Practices Act (FDCPA). - Send one more email to executive office asking nicely again to have it deleted. https://www.sprint.com/en/landings/chat.html, https://www.elliott.org/company-contacts/. Once you reach an agreement, ask to get the terms sent to you in writing via certified mail, and dont make your first payment to Convergent Outsourcing until you receive it. - If it's not deleted, send an email to the executive offices from this public website:https://www.elliott.org/company-contacts/ just look for Sprint. They stop taking the money out of my account and listed it as a paid debt on my credit report. They were one of my last collections some months back and although my situation is slightly different, they removed the collections on my report immediately when I settled with them. Update: This article has been updated to reflect current contact information for Convergent Outsourcing and unverifiable information has been removed. This often means constant collection calls, annoying letters, profane language, threats of lawsuits and other forms of harassment. Join our community, read the PF Wiki, and get on top of your finances! While I'm trying to work things out, is it possible to file a dispute against the Convergent line on my report as they don't own the debt? There, you will be able to submit your phone number to our Do Not Call list. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! How does that work ? I owe 1,700. When you register for our products and services, we also collect certain personal information from you for identification purposes, such as your name, address, email address, telephone number, social security number, IP address, and date of birth. New comments cannot be posted and votes cannot be cast. I was stunned. says who it is but nobody is ever on the other end of the line. 800 SW 39th Street, Suite 100Renton, WA 98057, 800-444-84857 am to 5 pm Pacific TimeMonday to Friday, New York City Residents: Please be advised that language access services, including the translation of information into a language other than English, may be available. Phone 2 hrs, transferred numerous times and then they hang up! Your lender or insurer may use a different FICO Score than the versions you receive from myFICO, or another type of credit score altogether. This claim is in fact, spelled out directly on convergent's website: Convergent Outsourcing is not a scam. Equifax Credit Report is a trademark of Equifax, Inc. and its affiliated companies. Its possible that the information Convergent Outsourcing has regarding your debt is incorrect or that the debt doesnt even belong to you. Legally they've followed to the letter of the law. Convergent Outsourcing is one of America's leading collection agencies with offices across the country. INC. FIRST BANK AND TRUST MIDLAND FUNDING, LLC Sent me a settlement statement for a bill to this company. I got a letter from these people saying that I owe T-Mobile $57.00. As of April 1st, 2020, Sprint is now part of T-Mobile! I suspect the contract was hidden in the purchase of the I pad. This is your right under the FDCPA. I asked them if I paid it or settled it if theyd removed it completely, Pay for deletion. If you cant find your letter or you havent received one, you can get your account number by calling Convergent Outsourcing at 1-800-444-8485. If Sprint is willing to take payment, they will recall the debt from Convergent, Convergent has to remove the account since they no longer have rights to collect, and sprint has no reason to re-add the debt since they are paid off.. (sprint re-adding the collection is the unsure part) Not gonna say 100% but this is how it worked with T-Mo.. He confirmed that after paying CO, Sprint would delete the account from my CRs. Convergent Outsourcing is a large debt collector with offices in several cities in the US and in Central America. Bryan Sankey is a Sprint Trainer at Convergent Outsourcing based in Renton, Washington. If push comes to shove and you need to take legal action, its your word against the agencys. I just want to know who to pay to make sure things are taken off of my reports. Further information is available in our FICO Data Privacy Policy. This can vary for each state but generally means they can't call before 8 a.m. or after 9 p.m. local time, unless you've requested that they call outside of those hours. We also do not buy debts - the debt that you may owe is still owned by the original creditor. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I'm suprised they just won't delete it since it's paid and they were notified. I called Sprint to get the debt recalled-the lady was super nice and told me that if I paid sprint I would have to pay the entire balance ($1083) and that the account was with Convnetgent Outsourcing. If there is no email on file, the consumer will be mailed a copy of their receipt. If the collections debt is paid there would be nothing to put on the credit. Were available to help by phone at 1-800-444-8485 or online through our contact form. This report was posted on Ripoff Report on 09/05/2014 01:58 PM and is a permanent record located here: Convergent Outsourcing, formerly ER Solutions, is a U.S.-based debt collector. Our representatives are trained to actively listen and help guide you through the debt collections process in a flexible manner that will best serve your current financial situation. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. **If the CSR in chat who takes your payment says no to deleting, I would still recommend sending emails to the executive office asking for deletion and including proof of payment or payment confirmation #. If you cant secure a goodwill deletion, the next step is to request debt validation from Convergent Outsourcing to identify if theres any inaccurate reporting regarding your debt; this may allow you to delete it. I then, on my own terms, proceeded to pay on my account whatever I could afford via their website. https://www.convergentusa.com/outsourcing/page/is-convergent-outsourcing-a-scam. They include a place for you to fill out your CC information or bank account information and smoothly send in the money. Convergent Outsourcing is one of Americas leading collection agencieswith offices across the country. Fair Isaac does not provide "credit repair" services or advice or assistance regarding "rebuilding" or "improving" your credit record, credit history or credit rating. thanks, just paid it. It collects on behalf of companies and businesses in a variety of industries, including: Health care providers Telecommunication suppliers such as Sprint and T-Mobile Financial institutions