Seriously needs improving, and some better snacks.Train was an old Pendolino Virgin train with "City of Birmingham" plate still on it.As always, the mad rush of passengers to get a seat on the train. This info will show which of the coaches on the train will be busy, because most of its seats have been reserved, and which will be relatively empty. The Square, 2 Broad Street West 2 Broad Street West South Yorkshire S1 2BQ Web address Avanti West Coast - Contact Us page Email address [email protected] Note. I tend to base my opinions at least somewhat on price-point. If you do have to make or take a call, please move into the end of the coach through the doors before dialling or answering. So for the time being the interiors of these trains look pretty much as they did when Virgin operated them; and then over the next few years a mix of refreshed and non-refurbished seating saloons will be available. Tripadvisor performs checks on reviews. Train travel is one of the most comfortable and scenic ways to see the world. 94% of travelers recommend this experience. There is no First Class quieter coach, though generally, they are quieter than Standard. It was a hospital visit day, and the comfortable, pleasant train journeys really eased what might have been a very difficult day. We'll be delivering a better travel experience, more services, simpler ticketing and sustainable intercity travel. We had originally booked an advance weekend first class with Virgin Trains last year several months before Avanti was given the franchise. more. I booked a return trip from Warrington to Euston. On early morning Mon-Friday departures breakfast is available, but later in the mornings the less-extensive brunch menu is served. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. You dont need to pre-book an Avanti seat for your journey, but pre-booking your seat on the train takes away any stress, leaving you to sit back, relax and enjoy the journey. for the train to ensure they have a guaranteed seat. As 3 x Avanti agents asked what was happening all with a different response. If you want to find out exactly where youre sitting in advance, you can take a look at our seating plans for both our Super Voyager and Pendolino trains. On early morning Mon-Friday departures breakfast is available, but later in the mornings the 'Rest Of The Day' menu becomes available along with a selection of sandwiches and snacks. These Super Voyager trains are diesel powered so Avanti West Coast uses them for services which operated beyond the boundaries of the electrified lines. Download our Pendolino train seat planor Super voyager train seat plan. The Weekend menu is similar to whats available from the Standard Class catering trolley, but with the key difference being that what you are offered in First Class will be complimentary. On later Mon-Friday departures, a lunch menu with no hot food options is available in the middle of the day, while a more extensive choice with multiple hot food options is available in the late afternoon and evenings. Up to two dogs can travel for free with an individual, or group of travellers. For other ticket types such as Anytime and Off-Peak youll be given the option of whether you want to make a reservation or not. We are working to make sure this feature is available as soon as possible. I then complained to Avanti waited a month for a response which was one where they had no interest whatsoever. For Advance ticket booking, youll automatically be given a seat reservation - all you need to do is enter your preferences during the booking process, such as whether you want a window or aisle seat, need to sit at a table, or easy access to a toilet. You must have selected for your ticket to be delivered as an Eticket (not printed at the station). I think that should be removed, so it is an offence to play a device out loud full stop. You are using an out of date browser. Interested in becoming a train driver? After 2 hours stuck at Preston we were advised to get on a special service that would go as far as Carlisle but not up to Glasgow, amazingly got back on the same train that had sat there for 2 hours, must have realised that the train could get to Carlisle and Incident was in Scotland. Find train times and get live travel updates on the go. 3 Thank roy2842018 . Power sockets are available at all Window seats in First and Standard Premium Class, but only at a limited number of seats in Standard Class. When travelling in Standard Premier you will be invited to download the Avanti West Coast app, so that you can use the At Seat Order service. The departure time and not the length of journey will dictate what you will be provided with, because the menu is usually served between 30 mins and an hour after departure. A conductor will be present on board the train, their role includes making announcements and responding to passenger queries. Originally, the franchise was initially scheduled to run until March 2030, and had also been set to operate the initial High Speed 2 services from 2026. Avanti West Coast tickets are open for bookings 90 days in advance. The trip out I had booked in standard class, and I found that if booked enough in advance, this offered good value for money. . For Anytime and Off-Peak tickets, youll be given the option to reserve a ticket. If you wont be making a short-distance journey* complimentary food and drink is served to first class passengers at their seats. make it easier to take the train journeys you want or need to make. WestCoastMain 23 Nov 2021 Not open for further replies. We offer three different ways to travel, so theres something to suit everyone on Avanti West Coast trains. The shop on board is really good and the prices are reasonable and if you are peckish it comes in handy.The only issue here is the lack of suitcase space, howwever as for seats etc I find them just as good as virgin.Journey with them was London Euston to Liverpool Lime Street on the Pendolino train, fyi its a bumpy ride take travel sickness pills if needed. Avanti West Coast This is a once-in-a-generation opportunity to bring Britain's largest cities closer together. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. On the main departure screens at the larger stations, at the foot of the information for each train (below its list of calling points), you should be able to see something which resembles a table/chart. Check the info below regarding whether bike tickets and/or reservations are required pre-boarding. Complimentary Wi-Fi access is available throughout the train. A conductor will be present on board the train, their role includes making announcements and responding to passenger queries. In November 2016, the Department for Transport (DfT) announced that the InterCity West Coast franchise would be superseded by the West Coast Partnership (WCP). What is a problem are people playing music or videos without (or with ineffective) headphones - but that should be banned on the whole train, not just part of it. Dedicated spaces for wheelchairs are available on this train. Not worth the money, about all you get is a couple of free drinks. In some rural and quiet areas of the UK, there won't be ticket machines. Its quick and easy to make a seat reservation when you book your ticket on the app or website, and you can even choose your seating preferences to ensure you secure your favourite spot on the train. The First Class coach on an Avanti Super Voyager train - the Virgin branding has now been removed, so the images will be updated once they have the new colour scheme applied. Prefer a window seat? Trains are falling apart and filthy Inside, smell wafting through compartments from toilets is unbearable, Overcrowded due to other services getting cancelled so confrontation due to others sitting in reserved seats. What is a problem are people playing music or videos without (or with ineffective) headphones - but that should be banned on the whole train, not just part of it. Standard comes as excellence on our trains, meaning with our Standard tickets you'll enjoy free WiFi and plug sockets at every table and winter seat. [9] During April 2019, it was announced that the incumbent Stagecoach-led bid had been disqualified after it had proposed significant changes to the commercial terms, specially in regards to staff pensions. Look forward to seeing what Avanti does when it gets all it's own trains etc. [29] On 29 June 2022, Avanti West Coast's staff voted in favour of further strikes. If you dont have heavy luggage, after departure it can be worth having a walk through the train, to see what seats are available in other coaches. Download the Avanti West Coast App for quick and easy train bookings, wherever you are. Its services connect six of the largest cities in the UK: London, Birmingham, Liverpool, Manchester, Glasgow, and Edinburgh, which have a combined metropolitan population of over 18 million. The Weekend is similar to whats available from the Standard Class catering trolley, but with the key difference being that what you are offered in First Class will be complimentary. Our Seat Picker allows you to ensure you get your train seat preference for your journey. Also if you have booked Advance tickets, don't leave your bike reservation to the last minute. You must choose a seat on the same train. on ShowMeTheJourney, which will Book cheap Avanti West Coast train tickets online, find schedules, prices, train station locations, services, promotions and deals. Ask roy2842018 about Avanti West Coast. The switch over between these two menus seems to occur between 08:30 and 09:00. Avanti West Coast JourneyCheck provides real time, up-to-date train times and train disruption information keeping you informed about any delays or cancellations on the network and helping you know what to do when your journey is affected. Research, browse, save, and share from 25 A3 models in Bremerton, WA. Get the lowest prices on Avanti West Coast by booking early and don't wait until the last minute as cheaper seats sell out quickly. Read our FAQs. Join the 1,679 people who've already reviewed Avanti West Coast. Advance tickets offer discounts of up to 80% for bookings made well in advance. At Trainline we'll show you where Avanti trains will take you and how to book the best value train tickets for your journey. Standard Premium will give customers greater choice and is available on all the West Coast Main Line operator's Pendolino services. This is one of more than Avanti West Coast is a train operating company in the United Kingdom owned by FirstGroup (70%) and Trenitalia (30%) that operates the West Coast Partnership franchise. *= Advance tickets can only be used on the departure selected when booking, but the departure info is on the reservation, so it shows the conductor that you are in fact traveling by the departure you selected. So if for any reason you want to travel in a different seat, you can do so. You can use these plans to check which seats have a limited view, because not all seats in First or Standard class line up with the windows - or to check which seats do have power sockets. There's an extensive bus and coach network in Scotland which makes reaching the most remote and unique locations possible, . This is the version of our website addressed to speakers of English in United Kingdom. When you download the app, you can book cheap train tickets directly from your phone without paying any booking fees. We make it as easy as possible to find your train seat on your Avanti West Coast journey, so you can quickly find your seat, before sitting back to enjoy the journey in comfort and style. Contact Centre Opening Hours Monday: 10:00 - 16:00 Tuesday: 10:00 - 16:00 Wednesday: 10:00 - 16:00 Thursday: 10:00 - 16:00 Friday: 10:00 - 14:00 Saturday: Closed Sunday: Closed Contact us: 0344 873 0051 . [47], In June 2022, two Avanti West Coast Class 221 "Super Voyagers", units 221142 and 221143, went off lease. The power sockets on this train are compatible with the standard 3-point plugs as typically used in the UK. Sadly the quiet zone is something I miss when travelling First Class on Pendolino services. First class however had no such issues and was nice to pretty much have a whole carriage to ourselves.Weekend snack was ok, with free drinks.We got the tickets cheap, the train ran on time and arrived on time. At London Euston the number of the platform (track) that a specific departure will be leaving from, normally appears on the information screens 10 -15 minutes prior to departure. This train service is completely broken and it is disgraceful that they have been allowed to significantly increase fares with such a decline in the train service provided. London Euston <> Edinburgh or Glasgow via Coventry, Birmingham, Wolverhampton, Preston and Carlisle. I once asked East Coast as it was then about why the guard did nothing when there was disturbance in the quiet coach, and the customer service respond was that there was nothing in the conditions of carriage that would allow the guard to intervene in such circumstances - it was merely a company advisory scheme. Just completed a journey from London Euston to Crewe with many people standing in the aisles all the way. On our outward journey the train arrived over 15 minutes late and we were able to claim a reduction to our fare, which we received very promptly. Here's how:*, *Ts & Cs apply [4] Accordingly, the DfT required that bidders have experience in operating high-speed trains and the associated infrastructure, which led to all tendering parties either being, or partnering with, an existing high-speed operator. Your experience can help others make better choices. If youre booking an Advance ticket, available up to 12 weeks in advance of your travel date, youll be automatically given a seat reservation when you book online. Dont just check the coach/carriage numbers by the doors, also check the seat number info thats on the outside of the train. Improve this listing All photos (63) Top ways to experience nearby attractions 2022 The Manchester City Stadium Tour 1,517 We ended up booking coach B which was super busy and literally full of suitcases. Research, browse, save, and share from 22 3500 models in Costa Mesa, CA. I have the impression loud phone calls aren't the problem they once were - perhaps people have adjusted more to talking at a normal volume. Then quiet could be normal. Also the Manchester route often gets the 9 coach trains in my experience. This weekend menu is also available when Mondays and Fridays are national holidays. The maximum size of suitcase that can be taken on board is 30cm x 70 cm x 90 cm more information is available here. Picking a seat means you get to sit exactly where you want on the train - perfect if youre going on a long journey. Please see below for opening hours. Its not unknown for some of the coaches on the train to relatively busy, while others will be comparatively empty. The Class 805 units are to be used for services to Shrewsbury, Chester, Gobowen and North Wales and the Class 807 units are to be used for services to Birmingham New Street, Blackpool North and Liverpool Lime Street (alongside the Pendolinos). Alternatively, enjoy a little more luxury with Standard Premium, offering roomier seats and a guaranteed table. [32] However, this allegation was disputed by Aslef,[33] which accused the company of lying and blamed their lack of recruitment, especially of train drivers, for the problems. I returned first class, the train was cancelled but the messaging was the train was not stopping at Blackpool which was strange as the service starts there. Apart from multiple service disruptions which was not their fault the actual train journey was awful. Each First and Standard Class coach on the train offers a mix of table seats and airline style seats - and you can specify a preference for being sat at a table seat(s) when booking tickets. [20][21] To help tackle the threat, new hygiene practices were introduced onboard Avanti services. Delay Repay For a better experience, please enable JavaScript in your browser before proceeding. On arrival at one of the stations the train will call at, often Chester or Wolverhampton, the train at the front can leave the other behind, in order to travel on to more distant and therefore less popular destinations. I took a return journey from Euston to Blackpool in January and I could not believe how poor the service was. Non-folding standard bicycles, can be taken on to this train, but must then be placed in the bike spaces. Seats within this Quiet Coach can be requested when making a reservation. All children up to the age of 15 benefit from discounted tickets, so youll still be getting a great rate on your little ones train travel, whilst also taking away the stress of looking for a seat when you board the train. Got a bike with you? The train manager on a recent journey told me that Avanti are "planning to do away with the quiet carriage". On early morning Mon-Friday departures breakfast is available, but later in the mornings the brunch menu is served. [30][31], Between 14 August and 18 September 2022, Avanti West Coast reduced its timetable, citing unofficial strike action from its employees. Alternatively, you might need a table and plug socket to allow you to send a few emails, or beside the window so you can spend the time watching the world go by. There is also an on-board caf from which you can order hot food and a more extensive range of food/drink items. Avanti West Coast have released a video showcasing the newly refurbed Standard Class interiors which are now entering service. You can simply board the train and find an available seat, but these may be in short supply during peak times. Running on the West Coast Main Line, Avanti West Coast trains offer plenty of amenities on their First Class carriages, including: Complimentary food and drinks. When trains I had booked ran,they ran on time to the absolute minute. There is no charge to rail pass users for booking an optional reservation. Help keep us advertising and paywall free! I used Avanti West Coast to go from Warrington Bank Quay to London Euston earlier this week. Need some help? Avanti West Coast 2 228 #24 of 43 Transportation in Birmingham Rail Services Open now 12:00 AM - 11:59 PM Visit website Call Write a review About Suggested duration More than 3 hours Suggest edits to improve what we show. . I have travelled quite regularly between Manchester and London for the last 20 years and the train service has gone completely downhill since Avanti took over. What attractions are near Avanti West Coast? [23] During 2022, Avanti West Coast begun ramping up service levels again, and issued public promises to restore full service to areas such as North Wales and Chester. Perhaps the quiet carriages could be dropped, but Noisy Carriages could be introduced. After booking your tickets you have a wide selection of preferences. A bike reservation facility is built into the booking path on the Avanti West Coast website - and it shows how many bike spaces are still available on each departure. Avanti West Coast has taken over from Virgin as the operator of these trains and as a result all of these trains will be refurbished internally in a program of works, which will last until 2024. Wed, Mar 01 2023. In August 2019, the DfT awarded the WCP franchise to the First Trenitalia consortium. Can't grumble really. You dont have to occupy the seat(s) you will assigned when booking online, so you check that the alternative seat(s) you want to move to havent been reserved, so will be available for your journey. Avanti West Coast trains offer an excellent First Class service with large, comfortable seats, generous legroom and tables. Despite requesting forward facing seats our revised booking gave us rear facing seats which for the length of journey would be a problem for my partner. Delay Repay Or if you want to subsequently book a bike reservation after you have booked your travel ticket, you can do so by calling 0345 528 0253. The day after storm Ciara, and I feared that trains might be in the wrong place, etc causing more cancellations / delays - not a bit of it - both trains departed on time - arrival about 10 minutes late both times, but not anything to worry about. Its not unknown for some of the coaches on the train to relatively full while others will be comparatively empty. Youre in the right place. Were striving not to let anything get in the way of providing the most useful service possible, hence a facility has been set up with DonorBox which can be used to support the running costs and make improvements. A FirstGroup and Trenitalia company. Avanti West Coast, Birmingham: Hours, Address, Avanti West Coast Reviews: 2/5. Seat reservations are available, but not mandatory when travelling on Avanti Super Voyager services: When booking tickets, including any journey using Advance tickets, reservations will also be issued which show specific coach and seat numbers. What youll receive depends on the day of the week - and on Mon-Friday, it also matters at which time youll be travelling. Get the lowest prices on Avanti West Coast by booking early and don't wait until the last minute as cheaper seats sell out quickly. There is also an on-board caf from which you can order hot food and a more extensive range of food/drink items. Carlisle to Euston return booked again, Late getting into Euston on outward journey, On return journey Euston to Carlisle, train pulled Into Prestonand everyone was told to disembark at Preston and that was as far as we were going to due Rail Issues at Beatock (Scotland) and wait on platform. I wonder if disturbance on trains is a bit. Get rid. Weekends experience in the lounge has always been poor. Really hope this doesn't happen! Youre in the right place. [35] In October 2022, the UK Government extended Avanti's contract for six months but stated "drastic improvements" were necessary. [14][15] The Competition and Markets Authority (CMA) launched a merger inquiry into the award of the franchise following a referral from the European Commission. The service can be excellent value for money, although what youll receive depends on the day of the week - and on Mon-Friday, it also matters at which time youll be travelling. So if you dont have a reservation, you can board into the coach in which youll be most likely to find available seats. You can then select alternative available places on the seating plan. You can check whether you already have a reservation by taking a look at your ticket, confirmation email, or by giving us a call. All rights reserved. The service can be excellent value for money, although what youll receive depends on the day of the week - and on Mon-Friday, it also matters at which time youll be travelling. Therefore the difference between First Class and Standard Premium Class is often: Avanti West Coast has released a video of newly refurbished First Class seating saloons which are now entering service. West Coast Academy Long Beach CA Team Coordinator: Pattie Davidson (714) 801-1811 pattiedavidson@verizon.net. Coach U will always be your best bet (can't imagine there's many 9 cars still banding about so the odds are you'll have a coach U in the train you take) Aedaxeon 3 mo. , so theres something to suit everyone on Avanti West Coast trains. Take advantage of these features and many more when you download the apptoday. What's more, you can download mobile tickets directly onto your phone, so you don't need to print or carry paper tickets. Seat reservations are available, but not mandatory when travelling on Avanti Pendolino services: When booking tickets, including any journey using Advance tickets, reservations will also be issued which show specific coach and seat numbers. We make it as easy as possible to find your train seat on your Avanti West Coast journey, so you can quickly find your seat, before sitting back to enjoy the journey in comfort and style. Your ticket reservation will outline your carriage and seat number. When using the Avanti West Coast ticket booking system you can choose a type of seat preference, window or aisle etc, but two screens later, after you have chosen a delivery option, you will see a screen which shows the allocated seat numbers and also has a 'seat picker' button. Contactless travelling - Travel safely with our contactless travel options. Sponsor Post - registered members do not see these adverts; I mean its not exactly properly enforced, and too be honest, I rarely notice a difference in noise between the different standard class carriages. However, over the course of the franchise, several timetable changes are expected to be made. [49], Euston - Birmingham trains are supplemented by Euston - Birmingham - Blackpool/Scotland trains, providing two trains an hour, London Euston to Gobowen/Llandudno and Holyhead, "Avanti West Coast ordered to 'drastically' improve rail services", "Avanti West Coast prepares for launch on December 8", "Two franchises abolished for good, as First and DfT agree terms | Railnews | Today's news for Tomorrow's railway", "New West Coast rail franchise to run HS2 services", "Wanted: Superfast mover to partner Virgin and Stagecoach for HS2", "RENFE poised to join Virgin's HS2 franchise bid", "West Coast Partnership and South Eastern rail franchise bidders", "Three shortlisted for West Coast Partnership franchise", "RENFE joins MTR's West Coast Partnership bid team", "Stagecoach disqualified from three franchises in pension dispute", "Stagecoach 'disqualified' from UK rail franchise bids", "Decision to disqualify bidders from rail franchise procurements was lawful: High Court", "Stagecoach 'disappointed' by High Court ruling on rail bid ban", Chartered Institute of Procurement & Supply, "FirstGroup and Trenitalia welcome West Coast Partnership Award", "West Coast marks new partnership model for rail", "First Rail Holdings & Trenitalia UK / West Coast Partnership Rail Franchise", "West coast train services to be rebranded with Avanti logo", "CMA accepts price caps on West Coast Rail lines", "Preston-to-Scotland fares to be capped after CMA probe into Avanti franchise", "Avanti West Coast introduce social distancing measures", "COVID-19: Christmas travel disruption as Omicron hits rail and airline staffing", "Avanti West Coast 'fogging' trains with powerful sanitiser in Covid-19 fight", "Covid: Train staff shortage results in reduced Merseyrail and Avanti West Coast timetable", "Avanti doubles Manchester to London service on West Coast mainline as rail travel begins to bounce back", "North Wales and Chester to get full return of rail services to London says Avanti West Coast", "Rail strike: RMT union votes for national action", "The dates of the train, Tube and bus strikes this week, and how services will be affected", "When are the rail strikes?