CQC Registration Support The CQC will undertake three types of inspection of general practices - these will be aimed at ensuring the practice is compliant with the Essential . This 1-hour virtual learning module is aimed at new managers, new services and others wishing to understand the CQC inspection process. The process took 3 weeks. Vestibulum sed diam ligula. CQC Interview Questions & Answers Questions & Answers - within 24 Hrs. @media (min-width: 768px) { .liquid-column-responsive-640075c14c5de > .vc_column-inner > .wpb_wrapper {padding-top:30px !important; padding-right:20px !important; padding-bottom:30px !important; padding-left:30px !important; } } @media (min-width: 992px) { .liquid-column-responsive-640075c14c5de > .vc_column-inner > .wpb_wrapper {padding-top:30px !important; padding-right:20px !important; padding-bottom:30px !important; padding-left:30px !important; } } @media (min-width: 1200px) { .liquid-column-responsive-640075c14c5de > .vc_column-inner > .wpb_wrapper {padding-top:30px !important; padding-right:20px !important; padding-bottom:30px !important; padding-left:30px !important; } } It is advisable to have a copy of your CQC application form in front of you and a copy of the Fundamental Standards. Make sure all doors that should be locked are locked, sharps bins are stored and labelled appropriately and not over-filled, Make suredisposable curtains are labelled with the date and are within date. A lot of your interview preparation will depend on the specifics surrounding the job, the company, and even who is interviewing you and how. Our website links to a very helpful document developed by our colleagues at Wessex LMC to help registered managers prepare for the interview, including some potential questions you may be asked. 6. The post holder will join a well-established MDT . Privacy Policy But opting out of some of these cookies may affect your browsing experience. As a registered manager you have joint legal liability with the registered provider for the quality and safety of the services provided. Do they have a common voice? I got an Interview on the 8th of December 2022 at 10.30am with Daniel and Rachel, and I first do the job application and then here comes a interview after that I will see if they will call me if I got the job or not. They then ask a series of questions about your presentation content: give me an example of where you had to work with stakeholders to encourage greater excellence? Registered as a Company limited by Guarantee Registered in England. Too often the CEO is not connected to CQC inspection preparatory work until it is too late to gain assurance for the top team and the board of directors. Guidance for providers. Interview involved very narrowly focussed competency based questions which I felt didnt help me to communicate my skills but it was my first ever comp based interview so Im no expert on them! 1. Despite them offering it and me confirming I wanted it, no feedback has been provided a month later. Our Training team will work with you to thoroughly prepare and identify your strengths and weaknesses, based on experience, knowledge and service offering. 0333 405 33 33, http://www.cqc.org.uk/content/step-step-guide-applying-new-registered-manager, https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/210734/Corporate_accountability.pdf, Welsh Care Inspectorate Management System, Specialised Support for New Care Agencies. Know your hot-spot areas. Written assessment then onto a presentation and a competency based Interview consisted of one competency based interview to last 45 mins. recruitment, training, medicines management, controlled drugs, cold chain, infection control, disposal of clinical waste, single use of instruments have all policies at hand, either in paper or online format (they are happy to read from a screen), Samples of meeting minutes (staff meeting, clinical meeting, PPG meeting), Evidence GPs and Nurses are up to date with their appraisal/revalidation, and that you have verified their registration status on the GMCand NMC registers (including the GP partners), Evidence staff who requires DBS checks have had them, and risk assessments for those staff you have opted not to do a DBS check on. How can Credentially support healthcare organisations with their Covid vaccination programmes? Too many organisations fail to prepare well enough or early enough to achieve the best outcomes. Morbi in massa accumsan, congue felis non, accumsan ante. Nulla cursus dignissim molestie. This situation may not last indefinitely. Written work, presentation and face to face interview. 20 common engineering interview questions. Providers who have applied for registration will be interviewed by a member of the CQC team prior to them accepting your registration. They may also be held on-site at the service providers premises or on the telephone if this is appropriate. Its an extremely helpful document for anyone new to the inspection process, and should be the first port of call for any provider. We'd like to set performance cookies to help us to improve our website by collecting and reporting information on how you use it. HR and recruitment and retention guidance, Looking after yourself and your colleagues, Mental Capacity Act (MCA), Deprivation of Liberty Safeguards (DoLS) and Safeguarding, Social Care Day of Remembrance and Reflection - 17 March 2022, Being prepared for CQC inspection (Advanced), Developing new managers and deputies guide, Case studies: progressing into management, Community - Asset and strength based approaches, Social Care Workforce Race Equality Standard, Webinars to support leaders and managers from diverse backgrounds, Workforce planning, transformation and commissioning, Strategic workforce planning, shaping and commissioning, Person centred and community-based working - strength based approaches, Delegated healthcare interventions guide for social care employers and managers, Delegated healthcare interventions guide for care workers, Funded recruitment and development initiatives, Meeting and supporting winter staffing needs, Top tips for adult social care workforce retention, Inclusive and effective workforce planning, Recruiting and retaining staff from overseas, Safe and fair recruitment - gathering information, Valuable conversations: conversations that count seminar, Employers, organisation and training providers, Principles of Commissioning for Wellbeing Level 5 Qualification, Do Not Attempt Cardiopulmonary Resuscitation (DNACPR), e-End of Life Care for All (e-ELCA) eLearning programme, Supporting people with challenging or distressed behaviour, Supporting people with everyday technology, Person-centred approaches in health and care, Supporting people with COVID-19 challenges, Supporting sector bodies with workforce intelligence, Deployment of registered nursing associates, Quality assurance and continuous improvement, Post-qualifying standards supervisors pathway, AMHP workforce plan and service standards, Equality and diversity in mental health social work, New partnerships and integration models between health and social work, Social Work for Better Mental Health programme, The Community Mental Health Framework for Adults and Older Adults, The Independent Review of the Mental Health Act, Being prepared for CQC inspection (advanced). This website uses cookies to improve your experience while you navigate through the website. Interview process was good. All areas are important, however, dont just focus on the personalised care and support side of the services for which you will have responsibility; think about other areas too such as HR issues like recruitment, disciplinary procedures and training as well as important subjects such as safeguarding, health and safety and Quality Assurance. Safeguarding and Safety. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. If the hearing outcome is unsatisfactory it is possible to appeal against the resulting Notice of Decision to the First-tier Tribunal. If the hearing outcome is unsatisfactory it is possible to appeal and subsequently attend a tribunal. What was the situation, how did you manage it. Hi, new here. Whatever the outcome, I know that you are still working for my good and your glory. Data is showing how people at living longer then they did 30 years ago.. As more people live longer, more care managers are needed, with some research stating that over 67 million people over the age of 60 will need caring support.. Each residential home, and there are over 15,000 residential care homes in the UK, require a care manager. However, in practice the interview can be as short as half an hour and typically lasts an hour. Using the training and qualifications feature, you can evidence the amount of support and training you provide to your staff and show that mandatory training is up to date. Luton, United Kingdom. Registered company no. I chased. This field is for validation purposes and should be left unchanged. Fortunately, the CQC has issued comprehensive guidance on how to prepare for an inspection, detailing the documentation youll be required to produce when youre inspected, and suggestions for how to demonstrate that the CQCs Fundamental Standards are being met. Talk about a time you had to have a difficult conversation with someone. This type of question requires the ability to show a range of attributes, in particular your ability to plan and organise, inspire others, overcome . Its the only system designed specifically for health and social care recruitment and compliance, is supported by experts from the health and social care industries, features fast and easy sign-up and offers best-in-class automated safety features, to ensure patient safety and keep your organisation on the right side of the CQC., If youve got ten minutes to spare, then take a look at our demo and see what Credentially could do for you. Each of our five key questions is broken down into a further set of questions. Be positive and realistic about your trust and the progress you are making. I applied online. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. It may also be useful to have a copy of the practice's Statement of Purpose to hand. Describe a written technical report or presentation you had to complete. Copyright 2022 CQC Compliance. Aenean et vulputate leo. The Wessex document still references the 'old . Below is a selection of questions that the interviewer may ask you. Much of this assessment process is subjective; its not a test to complete X questions in Y minutes, so there are no hard and fast rules. Experience in the care sector is important, however this does not need to be decades long. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Consequently, for many applicants, the prospect of a forthcoming fit person interview may be a somewhat uncomfortable proposition. Analytical cookies are used to understand how visitors interact with the website. This has resulted in a CQC management shake-up, new appointments and increased recruitment. You should be given at least two weeks' notice which you should use wisely to ensure you are as ready as you can be. The CQC is the government body that monitors, inspects and regulates all UK-based health and social care services, to ensure that minimum standards of quality and safety are met at all times, for the good of patients and service users., This means that all NHS trusts, independent hospitals, GP practices, walk-in-centres, residential and nursing homes, home and social care providers, dentists, ambulances and mental health services in England are subject to regular CQC inspections. Questions were to be answered fully using the star method was helpful, Anonymous Interview Candidate in Stratford, England, I applied online. We will prepare your business plan as required by CQC for new health services to demonstrate market research, cost benefit & SWOT analysis, and incorporate your financial forecast projections. QUICK GUIDE What to expect from a CQC inspection QUICK GUIDE What to expect from a CQC inspection 10 11 You may want to consider: Identifying a 'suitable area' in your service - for example, you may have a room that can be used temporarily. Additionally, the CQC may carry out Focused Inspections, for example if any cause for concern has been identified at the comprehensive inspection which requires further attention, or if the provider experiences a change in circumstances (such as a merger or acquisition). Ensure that for each KLoE you know and have shared what the successes are, what the current gaps in assurance are and the mitigations to address them. Policies and Procedures tell me about a time you had to form a strong relationships with a difficult person? The Fundamental Standards ensure compliance with the following two pieces of legislation: Regulation 7focuses on the requirements of a registered manager this is what the CQC are trying to access throughout the registration process. Everyone I spoke to was lovely but there was a lack of clarity in the job requirements that wasted time on both sides. Interview theme 2. Prepare ideas on how you performed in these projects and how you will apply what you learned. Easy, contact Credentially to find out more. 1. 1. London Office The overall idea is that an inspection should not be a tick box exercise but should be a holistic approach as to whether the service meets the new fundamental standards and these CQC 5 key questions are used to help an inspector assess this. Describe a time you demonstrated leadership skills at work. TIP #3 - Clinical Governance is an extremely important aspect of this role. Phasellus aliquet sapien ut libero mollis, sit amet fringilla augue bibendum. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You may disable these by changing your browser settings, but this may affect how the website functions. CQC Inspectors may want to know about any interpreter service used, including access to sign language if required. Morbi finibus ex vel ligula faucibus malesuada. Tel: 01244 445025 In modern warfare, close-quarters combat usually consists of an engagement between two forces (typically . The CQC will assess all health and social care providers against their compliance with the CQCs Fundamental Standards. The Good Governance Institute has worked with many trusts over the years to help them prepare for inspections. We will prepare you for your CQC interview by providing you written questions and answers CQC have asked our previous . 2. Understanding what the CQC expects from regulated providers can help you be prepared for inspection and demonstrate that you are delivering Good and Outstanding care. Tel: 0207 1010221 Talk about a time when you had to manage competing priorities. In Newcastle and provided with location details for interview etc. All Rights Reserved. This CQC inspection checklist is based on CQC's updated assessment framework used in evaluating healthcare services. The CQCs Fundamental Standards of care deal with the following areas: Health and social care providers in England will need to have robust systems in place to demonstrate to the CQC that the Fundamental Standards are being met. 9. The Care Quality Commission (CQC) is an independent body for regulating health and social care standards in England. Successful at that stage, I was offered an interview. Policies and Procedures How the Covid-19 pandemic is affecting CQC inspections. The interview didn't get off to a great start when, after having talked through my answers to the three questions posed in the written exercise, they started asking me what my answers were to the three question posed in the written exercise. This threw me somewhat as, due to the lack of any real development opportunities within the organisation, some of my best examples, which I'd practised for the interview, are from several years ago. Informed by how other services have prepared, the module looks at a step-by-step approach to involving the people you support, staff and others in sharing robust evidence. When I turned up for interview, one of the interviewers was running late. Aliquam in lectus ac metus consectetur pellentesque lobortis nec orci. that all daily requirements are met in an environment where the . The CQC will certainly regard your background as very important. 7. Applicants may be in the process of working towards the qualification rather than already holding it. 1. 4. Too often, CQC inspectors find gaps between what the board of directors think is happening and what is really going on. This employer has not claimed their Employer Profile and is missing out on connecting with our community. These require preparation and organisation - theres a risk of providing false assurance if they arent done properly. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. I interviewed at Care Quality Commission (Newcastle upon Tyne, England) in Sept 2018, Made late for start of interview due to inept checking of my ID & Right to Work documents. I interviewed at Care Quality Commission (Stratford, England) in Nov 2021. I interviewed at Care Quality Commission (London, England) in Aug 2018. In this course, you'll be provided with premium lectures, theory notes, practice tracks, assessment tests, and various other resources required for placement . Ensure that you have completed the must and should do actions from the last inspection. Whether you are awaiting your first inspection or you want to be best prepared for your next one, the checklist based on recommendations from frontline managers helps you to reflect on what you will need to evidence. Most people have a tendency to concentrate on the job at hand more than on past successes. They may look in cupboards and fridges, so make sure thermometers and temperature logs are in situ and working. By clicking Accept, you consent to the use of ALL the cookies. Showing the mindmap and resources that I have put together for my CQC interview. For more useful hints and tips or to find out about the expert CQC preparation and readiness support we can provide, please get in touch by calling 07732 681120 or by email to advice@good-governance.org.uk. Through Jesus Christ, our Lord, Amen. If you answered a mix of 'yes' and 'no' then you need to improve compliance in time for your CQC inspection. Help me to trust you as I go to my interview. Privacy Policy. Trust the Lord Prayer. Quisque ut dictum ex, finibus lacinia eros. I applied online. The interview usually lasts for about 30 minutes but can be longer. Q1. We also use third-party cookies that help us analyze and understand how you use this website. Surprised that CQC didn't check the advert. Scheduled (planned in advance by the CQC, but, Responsive (in response to a specific concern in relation to the service) or, Themed (in which the CQC looks at a particular area (for example, dignity and nutrition in NHS hospitals) in a variety of settings across the sector.. Discussion about your service model 5. It means the inspector will have access to some information about your service prior to their visit. http://www.trustpilot.co.uk/review/qcs.co.uk. Responsible for all aspects of service provision within the Care home. Perhaps unsurprisingly, despite presentations trying to persuade staff in lower grades that this new role has a development path to be come an inspector for those who want it, not enough people applied by the first cut off date and so this was extended from December until after Christmas, meaning I didn't know if I'd passed the sift for a few weeks after I'd expected to. Their job is to make sure that care services are safe, effective, caring, responsive, and well-led. Vivamus gravida ac velit nec molestie. A shame really that they are prepared to waste the time of external candidates when they could just have initially advertised the job internally. Your goal is to start a conversation that will help you learn about their knowledge of project management as a discipline, including related tools, reports, and processes. All Rights Reserved. EXPLANATORY NOTE. . These NHS job interview questions are focused in assessing your ability to plan, manage and lead a multi-disciplinary group of people. Skills for Care Ltd, West Gate, Grace Street, Leeds, LS1 2RP. (I know other people who applied for this role who were not told this). It is testing, both written and verbal skills assessed - and can take 3 hours. Recording of our CQC Interview Prep Webinar from 2 Feb 2023. It will offer valuable insight into some of the likely focus of the forthcoming inspection. Sed hendrerit felis lacinia risus iaculis feugiat.
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