Report a fault online to put things right. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. If you need to write to us, please check the back of your bill for the right address to use. Choose from BTnet Express, perfect for smaller businesses, starting from 195 a month, or BTnet with matching upload and download speeds of up to 10Gbps. It was ten times as fast for half the price. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Business growth needs a rock-solid infrastructure. IT Support For Business | 24/7 IT Support | BT Business Products & solutions Business support Business IT support services IT support for business Get 24/7 IT support for computers, servers and mobile devices from our team of UK-based experts. In order to view the dashboard you will need to add You need your order reference number. Its quick, easy and available 24/7. If you're calling from you BT Mobile phone number, you can also just dial 150 instead of the full number that is listed in the contact table below. That means you get fast, reliable speeds. If you're not happy with how your complaint has been dealt with, our guide will tell you what to do. Report a fault online to put things right. Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password. You can do lots of things without picking up the phone. a fault or order with your fault or order references. Don't worry, if you don't have the details of these accounts you can still track Here's how we'll help put things right. Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. When people connect, there's no limit to the good they can do. If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. We are processing your online one. Sometimes we can identify and fix a fault at the same time. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. From a higher volume of video calls than ever before, to cloud-based applications that need a solid line, the way we work has changed in the new hybrid world. Or ring us on : 0800 672 331 Register a complaint Contact Discover solutions that are built for your business, whatever you do. Its quick, easy and available 24/7. If it's for your home account visit BT for the home. Simply follow the instructions and you might not need to call BT Broadband. Website. Available 24/7Free from UK landlines. In the table below you can find all the BT phone numbers for business customers and the relevant IVR options to get through as quickly as possible. Free from UK landlines. Below are the BT Phone numbers you can use to get through to discuss your BT Cloud or Email accounts, as well as getting help with any suspicious calls, emails, or texts that your might have received. Connect your people and places with smart solutions tailored to your business. When you have team members working from different locations, a connection you can rely on is more important than ever. Help with BT Business services including broadband, phone lines, systems, mobile, hosting, email, and billing. Sounds good doesnt it? Contact BT Business. Weve even listed the BT opening hours so you dont make a phone call for nothing. Get a BT ultrafast fibre broadband deal today and bundle your TV. Its as simple as sending a message, answering a few verification questions, then getting your BT Business problem solved. This can be done in the following ways: When you initially make your BT complaint, the provider will do its best to find a solution right away. BT business solutions Work faster, smarter, safer, and stay connected with your world. Tavis House London WC1H 9NA | 020 7820 6770 . Wed also recommend using this time to restart any devices that were having trouble connecting to BT Broadband. At this point, your complaint will be escalated to the Telecommunications Ombudsman for an independent review of your BT complaint. Everything you need to know about our business leased line, guaranteed network speeds and a connection that never drops. Whether your sites are in the same town or further away, keep your teams close with intelligent networking solutions. Text HELP and your landline phone number to 61998 BT Broadband will run some test You'll get a follow up call within 30 minutes It's really that simple to contact BT Broadband by SMS. We aim to respond to your email within 48 hours - excluding weekends. Monday - Friday. Suitable for smaller businesses who need more than what broadband can offer. Starts with VOL followed by three and eleven numbers, Oops. Search The Phone Book from BT to find contact details of businesses across the UK. Every single time. If you have a fault, you can find out whether it also impacts others by checking the service status in your area. Not only that, you can also contact BT business in the following ways: To get in touch with BT Business by phone, there are several numbers and IVR options to choose from depending on the nature of your call and also what kind of business you are. Our SME solutions are for you. BTnet is optimised for voice traffic, including Cloud Voice and SIP services from BT. We know that the internet is key to your business, and downtime means lost revenue. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. This means finding the right BT phone number can be more difficult than you first thought. From high-definition Teams and Zoom meetings with colleagues to crucial customer support, never miss an important call or conversation again. Try contacting support if you still can't track your order. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. We're one of the world's leading communications services companies. Get our fortnightly round-up of the best deals, reviews and money-saving tricks! 0 to 5 employees,250+ employees,6 to 249 employees. Our dedicated internet lines are tailored to suit your business needs, with different packages according to your requirements. 08:00 - 18:00. By continuing to browse, you accept the use of cookies. Choose from a circuit of 100Mbps, 1Gbps or 10Gbps, and speeds from 10Mbps to 10Gbps. The solutions we sell are integral to modern life. From networking solutions to link your locations, to security systems to protect your business, were here to help you kickstart your digital transformation. We use Direct Private Peering, so traffic doesnt pass over the public internet, and our low latency network minimises lag for unrivalled performance. Get in touch with our BTnet team to get your quote and get started with your dedicated private line. Dont miss our hassle-free ways to help yourself. You can do lots of things without picking up the phone. A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. It's a little bit too early to track your order yet. With different channels to choose from depending on your service, be it an issue with billing or broadband, a complaint, getting help with your BT Business account, or anything else; it might be difficult to know how to contact BT. Broadband & internet BTnet More information and review your options. More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. Choose your leased line plan Compare leased line pricing and find the best fit for your business. We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. Unlike broadband, which works on a shared platform, a leased line gives you a single line all to yourself. Enjoy matching upload and download speeds of up to 100Mbps for a fixed monthly fee, with a 100% availability target so you'll always have that speed you need, when you need it. From backing up data to sending hefty files, the UKs no.1 dedicated leased line can handle it all. The first step to make a BT complaint is to contact the provider right away with details of why youre unhappy with the service youve received. Contact BT . A BTnet Leased Line not quite right for you? You'll find it on your bill. This is a generic error message to tell your something is wrong, Starts with BOS followed by eight numbers, Starts with BT followed by six to nine characters, Starts with GBT followed by five to seven characters, Three letters, three numbers and then two letters, Starts with PX followed by letters and numbers. Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. However, a well-designed system should route a customer to the right person. We're here to keep your teams connected as the trusted partner of businesses around the globe. T&Cs apply. We aim to fix any faults within five hours day, night, or weekends. Contact sales. If your requirement is for IT hardware, software and solutions and you don't have a usual IT Specialist, or you don't know their contact details, then please email sales@businessdirect.bt.com. BTnet is an internet connection dedicated to your business, so you don't need to fight for bandwidth with anyone else. track your order. However, weve compiled a list of the most common BT phone numbers so you can quickly find the right one for your query. Cyber-attacks are on the rise, and you cant afford to be complacent when it comes to internet security. Get a 200Mbps leased line for 299/month (ex VAT). The Phone/Broadband/Fault Reference Number you have entered is invalid, please try Representative Office. Subject to credit check, business registration and a 5-year minimum term. BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O. That looks like a residential order number rather than a Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. When you have a broadband connection, you share your bandwidth with others. That means if the business next door is going through a busy spell, you might end up experiencing delays on your network. Terms and Conditions apply. The quickest and easiest way to contact us. You'll get a PDF file to keep and print out. When you run the tests online, well ask you simple questions, and let you know how well put things right. By reporting a fault online, you use the same tests that our advisors would talk you through if you called us. Mobile costs may vary. View bills, set up and manage devices, check service status, speed and much more. How to Contact BT Openreach? And if you cant find an answer, go ahead and ask your own question to the BT Broadband Community. Offer ends 5 March 2023. The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board You can use the BT Business WhatsApp to help with the following kinds of queries: The services and products mentioned on this website may only represent a small selection of the options available to you. This is just a tiny fraction of the information contained on BT Business' contact page! In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time. Data privacy and security practices may vary based on your use, region, and age. How does BTnet work with cloud applications? By email Send message We aim to respond to your email within 48 hours - excluding weekends. Well need your site address and postcode, and an overview of what youll be using your connection for. Be confident about transforming your business. New BTnet EAD customers only. We offer reliable connectivity, but sometimes faults do occur. Cookies used for marketing and advertising purposes. Best if you're on your mobile. later the dashboard view will be restored. If youre still having an issue with your connection, you should get in touch with BT Customer Service to have them run some remote tests to get you back online. BT One Braham Braham Street, London England E1 8EE Get in touch via our contact form or ring us on: + 44 20 7356 5000 (general enquiries only) Show location on Google maps Billing enquiries Visit our Billing FAQ page. Create an account Are you an EE Mobile customer? Dedicated leased line, just for your business, Guaranteed upload and download speeds of 50Mbps (100Mbps option also available), 100% target availability SLA so youre always connected, Guaranteed 5-hour fix time if something goes wrong, a month | 60 months | no connection fee | T&Cs apply, Maximum upload and download speeds of 1Gbps, Flexibility to change your speeds in line with business requirements, Additional resilience options to keep you connected. It is chaired by the chief executive. We're sorry but you need to use a different order tracker for that reference. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. Dont miss our hassle-free ways to help yourself. Discover solutions that are built for your business, whatever you do. The Future is Now: Combat sophisticated cyber-threats with smart technology and continuous staff training. Click on the button below to track the parent order. Read more about our network latency here. order and you'll shortly receive an email with an order number you can use to Message. Log in to report a fault and youll go straight to the correct place to fix problems. A pop-up will open and youll be connected to the BT Virtual Assistant who will take some basic information before transferring you to a BT live chat advisor who will be able to help you. If youd rather just get out your smartphone and send a message, BT Broadband have this as a contact option. In some cases, BT might need a little time to investigate your complaint and find the best course of action. Our SME solutions are for you. Search The Phone Book from BT to find contact details of businesses across the UK. Unfortunately, BT's phone system is not well designed. All prices exclude 20% VAT. There are lots of quick and easy options to manage your . Bring your people together with tools for easier communication and collaboration, and power their productivity with our customer contact solutions. You should never need to contact BT Openreach unless youre reporting an issue with street furniture such as telegraph poles, fibre cabinets, etc. Adjust your speeds to align with your needs: it's internet that grows with you. Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. For example you could say "bill enquiry" to be put through to the BT Business billing department, or if you have a technical issue you could say "report a fault". Heres how well help put things right. Want to write to us? This will connect you with a BT Broadband Specialist so you can have a text conversation with them. the new account(s) in My Permissions.Go to My permissions. Weve got your order request and will be in touch soon to complete your order. Another great way to contact BT without calling is to use the BT live chat service. We guarantee we'll carry out repairs within five hours so you can continue with business as usual. No problem Pay your bill now > My profile View and update your details > Help & Support Get help and support > Check service status > Help and support forums > My services Has hybrid work affected my offices bandwidth needs. Phone lines Featureline & Embark Cloud Voice Express ISDN30/30e 08 & 09 Search The Phone Book from BT to find contact details of businesses across the UK. This means no annoying lag or delays. The third step involves a second escalation of your BT complaint and is the final step that BT will take to resolve your complaint. BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. To use BT live chat, it's recommended that you sign-in to your BT login so that your information is easier to access by the BT live chat representative. Well offer the fastest fix with the first available visit youre in control to change it. Log in to My EE BT Business app Instant account access View bills, set up and manage devices, check service status, speed and much more. Using Wi-Fi that doesnt drop. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. There are no limits to what people can do when they connect. Whether you run a small or larger business, we have a BTnet solution for you. Make sure you're always connected with mobile, broadband, phone systems and more. Work faster, smarter, safer, and stay connected with your world. We needed to save money for the good of the Gosport and Fareham Academy Trust. If the system doesn't recognise what you've said, you will be able to choose from the options menu. BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. Location. You can find our standard Terms and Conditions at www.bt.com/terms. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. We only collect anonymous data. In the latest release we've fixed some bugs to improve your experience using the BT Business app. Contact | Business Broadband & Internet help | BT Business Business help Broadband & internet Contact Broadband & internet Popular Commonly asked questions Setting up Get up and running Using Making the most of . The BT Business live chat is available Monday to Friday from 8am to 6pm and you can access it by following these simple steps: If BT live chat is available for your enquiry, you will see a button marked Chat now. BT Group is one of the UK's largest businesses, directly employing more than 80,000 people across various brands, including EE and BT Business. For full Terms and Conditions and Service Level Agreements (SLAs), visit the BTnet Leased Line heading at business.bt.com/terms under the Broadband and Internet dropdown. Price quoted only available on a 5-year term contract and applies to new circuits only. This will involve a complete review of your complaint to make sure nothing has been missed. Get in touch Call us Live chat Arrange a call back Your details First name * Last name * Company name * Get help for all your BT Business products and services. BT Business App Save time, manage your account, and check your services at your fingertips Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. Tl: 0800 9177550 https://www.bt.com/media-enquiries Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news A business leased line, on the other hand, is a dedicated line just for you. BT Business App Save time, manage your account, and check your services at your fingertips You can also find the BT opening hours so you dont call when the lines are closed. If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. If an engineer needs to fix the fault, you can choose the best time for them to visit. BT live chat is a great way to quickly chat with a BT Business representative who can help you with your enquiry. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. About BT Our Executive Committee The Executive Committee provides input and recommendations to assist the chief executive with strategy development and operational management. Necessary to provide basic functions of the website such as page navigation. Download it now to be totally on top of things: View, pay, and download your bills. To contact us by live chat, email or phone, visit: Residential customers You're currently on the BT Business website so if you need phone numbers or chat for your home account, please contact BT on our home website. Compared with what we could pay and what we could get elsewhere, BTnet Leased Line was a no-brainer. We can only deal with BT Business accounts. The BT phone number and IVR options are available in the table below. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. WhatsApp us, The quickest and easiest way to contact us. Sharing files. That means you dont need to share it with anyone else, so theres no risk of lags when youre on that all-important video call. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. Get TalkTalk today for fast and cheap fibre broadband. Box 730, Warrington, WA4 6WU, In the drop-down menu, choose Contact BT Business, Then choose the product you want to talk about. All connections are subject to survey. Glasgow, Scotlandbtbusiness.custhelp.com/app/homeJoined February 2009 5,644Following 13.5KFollowers Tweets Tweets & replies Media Likes BT Business Care's Tweets BT Business Care @btbusinesscare 4h Discover wholesale, strategic digital transformation, designed for your business and its wider goals. Online, report a fault with your broadband, phone, or BT email. Related Types of Business | Related Locations. All day, every day. We always aim for 100% target availability, but sometimes things do go wrong. Our activities added 24bn to the UK economy. Get a 200Mbps leased line for 299/month (ex VAT) and keep it at that price for five years. Search The Phone Book from BT to find contact details of businesses across the UK. No matter what you need the BT phone number for, its important to know that BT has dozens of phone numbers. Achieve a smarter digital future with our technology and business solutions for public sector providers. Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. Got up to 250 employees? Rest assured that your call is really important . Super-fast speeds of up to 10Gbps for both uploads and downloads - even during peak hours. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. If you're on your computer, you can download WhatsApp for Desktop. We're prioritising our most vulnerable customers so, if your call isn't very urgent, please use our online support or call us back at a later date. Monday - Saturday08:00 - 18:00Free from UK landlines. If you have a complaint about BT, there are several ways in which you can make a BT complaint. Its not just quicker to view bills and track orders, you can even test the speed of your broadband. These cookies allowed us to study how users navigate on the website. This price does not include in-life modifications, upgrades, or moves on existing services. Price subject to survey and location. Every single time. You can also track a fault using a phone number or service ID like these: Starts with 07, followed by nine numbers and no gaps, Starts with CV followed by eight or nine numbers, Starts with FB followed by two letters and seven numbers, Starts with 062, followed by eight numbers and no gaps, We have detected additional accounts have been added since you last viewed your Weve teamed up with Google to offer free training and one-to-one mentoring, to help you connect with customers and take your business to the next level.
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